Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in San Antonio, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8738 Potranco Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.2
1,758 reviews
5 stars
551
4 stars
324
3 stars
271
2 stars
123
1 star
489
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times for orders.
Order Accuracy
Many customers reported issues with incorrect orders and items missing from their meals.
Food Quality
Several reviews mentioned that the food was not fresh, with complaints about cold or overcooked items.
App Experience
Customers expressed frustration with the app, citing issues with order fulfillment and lack of communication regarding unavailable items.
Management Issues
There were multiple complaints about unprofessional behavior from management and staff, leading to a negative dining experience.
- SBSam BDec 17, 20251.0I picked up a mobile order with mozzarella sticks, noticed there was no sauce and was told that I had to pay for the sauce. I paid for it because I was in a rush but Im pretty sure you get sauce for free when you order mozzarella sticks.
- NYNOT YOUDec 13, 20254.0Nice
- LWLarry WenDec 12, 20251.0This was a few years ago but it still makes me upset and disappointed in the lack of humanity in some people. I had a medical emergency and passed out on my way to order some water on a very hot day. They assumed the worst and didn’t help me at all. I sat at one of the benches to catch my breath and recuperate. They asked me to leave not even 2 minutes after I passed out. They asked me to drive away while I was having a medical emergency. I really think they racially profiled me and assumed the worst. I just needed water.
- DVDagmarv VazquezhernandezNov 17, 20254.0They always forget something on your order. I have to doble check every time I go. And if you call to ask for that something they forgot they always have attitude.
- MCMary Catherine Terry (Cathy)Sep 20, 20255.0Great Rate! Clean rooms! Jordan check me in and she was fabulous.