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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in San Antonio, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1435 Austin Hwy for the ultimate SONIC experience!
Terrible customer service. Hit or miss on food. Cashier was rude, gave my card to me, cancelled the order, and closed the window when I was trying to get answers on payment
MH
Mark Hungerman
Jan 13, 2026
1.0
They charge for condiment packets. Asked for napkins, and was told there were two in the bag. There were six corn dogs in the bag, but they wouldn’t budge on the two napkins. Sonic is approaching what I call stupid cost cutting. They have stores closing left and right, and I have to think this one is soon to join them.
WB
william bailey
Jan 11, 2026
1.0
I placed an order and paid for it at the drive up window. I waited. People came and went on both sides of me. I stopped two different servers and told him I hadn’t received my order after about 30 minutes of waiting. I walked up inside and told him I hadn’t received my order. A girl just looked at me and said you ordered and I said yes and I paid for it. They kept looking for my receipt and they said I needed a receipt. I informed them I never got a receipt because I never got my food and I showed them where they charged me at my bank. One server said oh this happened sometimes we give it to the wrong car. Meanwhile, I’m still waiting. I was there over an hour. Still never got any food. They said they’d have the manager call me never received any food from the manager. Never recall I wrote a letter never heard back. I’ll never go to another sonic Againnow I’m out $30 and no food.
CR
Cynthia Ramirez
Jan 9, 2026
2.0
Beware. They charge for any sauces. You don't even get one included in your order like they use for mozzarella sticks. You have to pay for it.
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