Service Speed
Numerous customers reported extremely long wait times, often exceeding 30 minutes, with many leaving without placing orders due to lack of response.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to customer dissatisfaction.
Food Quality
Several customers expressed disappointment with the quality of food, mentioning cold items, poorly made drinks, and unsatisfactory taste.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with reports of rude behavior and poor customer service experiences.
Cleanliness and Maintenance
Customers noted that the location appeared dirty and poorly maintained, contributing to an overall negative impression.