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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in San Antonio, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 26116 Overlook Parkway Bldg #1 for the ultimate SONIC experience!
Customer service experiences are inconsistent, with some staff being friendly and helpful while others are reported as rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Customers frequently mentioned long wait times for food and drinks, both in the drive-thru and at stalls.
Food Quality
Food quality is hit or miss, with some customers enjoying their meals while others reported cold or poorly prepared items.
Overall Experience
While some customers had positive experiences, many expressed frustration with service and order issues, leading to a mixed overall impression.
PT
Patti Townsend
Dec 31, 2025
2.0
Don't go
AA
Austin in San Antonio
Dec 26, 2025
5.0
My son and I had to stop for a quick bite. Our meals were good and obviously freshly made. Many locations have gotten so lazy, getting wilted lettuce. But this location was prompt and friendly so thank you very much and keep up the good work. Customers remember the good service and food.
RG
Raven Games
Nov 20, 2025
5.0
Staff was super nice and helpful!
AC
Alan Cerwick
Nov 15, 2025
1.0
They can't get an order right. Three of last 4 times there something missing and the one time something not missing order was just wrong. Each time I try to correct the person I'm dealing with is a box of rocks. To be clear nothing ordered was a deviation from the actual menu item.
MD
Mariah Duke
Oct 26, 2025
1.0
I ordered a regular American hot dog. I got a chili dog. Well, okay.. I'll try something new. Never again. it was honestly terrible. and the lady taking my order was extremely rude. One star.