Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, with many leaving without placing orders due to lack of response.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Food Quality
Many customers expressed disappointment with the food, citing it as overcooked, cold, or poorly prepared, with some even reporting health concerns.
Staff Attitude
While some staff members received praise for their friendliness, many reviews noted a lack of professionalism and urgency among employees.