Sonic Drive-In

3.4
988 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in San Antonio, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4039 S Loop 1604 E for the ultimate SONIC experience!

Location

Sonic Drive-In
4039 S Loop 1604 E, San Antonio, TX
78264, United States

Hours

Reviews

3.4
988 reviews
5 stars
375
4 stars
169
3 stars
136
2 stars
68
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, with many leaving without placing orders due to lack of response.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.

Food Quality

Many customers expressed disappointment with the food, citing it as overcooked, cold, or poorly prepared, with some even reporting health concerns.

Staff Attitude

While some staff members received praise for their friendliness, many reviews noted a lack of professionalism and urgency among employees.
  • QM
    Q Mac
    Nov 17, 2025
    1.0
    Only 5 stalls with a machine to order…
  • AH
    Angie Hildebrandt
    Oct 25, 2025
    1.0
    This is by far the absolute worst sonic I've ever been to. They can almost never get your order right, either food is missing or food is disgusting from either lack of trying or not giving a crp. I've never gotten fresh fries or tots from this place theyre always over cooked or too salty. We ordered about 80 dollars worth of food tonight and of course they forgot an order of tots, we got absolutely no straws or silverware, everything else was soooo salty my kids couldn't eat any fries or tots because the amount of salt on them probably would have killed them. And ive never had a chilli coney that was super salty and im a salt person but even I couldn't stomach the food. When I tried to contact customer service they obviously didn't want to do anything except offer me a small fry I just told them im good thats not even worth my time nor will I be never ever be ordering from this sonic again. However in their defense all the sonics have turned to garbage, the food and all but this one just happens to be the worst.
  • WW
    Wendy
    Oct 12, 2025
    1.0
    Everything sucked
  • JJ
    Jacie
    Sep 30, 2025
    1.0
    Absolute terrible service. I got my order taken at 9:30 for 2 shakes. I get to the window and no one opens it or greets me until 9:50 and we don’t get our shakes until 9:53pm. I understand being short staff but at least open the window and talk to the customer and apologize for the wait.
  • NN
    nancy
    Sep 16, 2025
    5.0
    I stop every day after work, I get a #3 with a grape slushy. Did you know you can get a burger/fries at 9 am, well now you do.