Sonic Drive-In

3.5
412 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in San Antonio, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 18419 Rim Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
18419 Rim Drive, San Antonio, TX
78257, United States

Hours

Reviews

3.5
412 reviews
5 stars
163
4 stars
98
3 stars
40
2 stars
23
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback indicated a lack of professionalism and courtesy from staff, with several customers describing rude interactions.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold or poorly prepared items.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
  • RF
    Rachel Faubion
    Dec 22, 2025
    5.0
    Food was fresh...the company was better Aka dinner date with my daughter 💕
  • CC
    Carla Cadena
    Dec 16, 2025
    5.0
    Surprisingly good. Corn dog was amazing maybe quite small! But it was delicious
  • JM
    Jacob McLendon
    Nov 28, 2025
    4.0
    I got a #2 smash burger, a cherry limeade and an oreo blast. The burger was great. Limeade was pretty good. The blast was... less than good. Kind of tasted like the ice cream had gone sour or something.
  • TC
    Taylor Clayton
    Oct 21, 2025
    5.0
    Great
  • JC
    josh curtis
    Oct 1, 2025
    1.0
    Entire order was cold :(