Saltgrass Steak House

Reviews

• EI

  Eddie Ivan

  1 day ago
  1.0
  Went here for a family birthday celebration. The food was good and atmosphere was nice. It breaks my heart so say service was very lacking. At one point all the waiters disappeared leaving our party needing drink refills and other minor requests. It took me flagging someone down to get more water for my wife. While my requests were fulfilled and our meals came, my 83 year old Dad didn't get his meal and had to ask the waiter for his food after everyone else had been served. They brought out his meal out 20 minutes later when everyone was already done. Who wants to eat alone? No one does. It is ridiculous that this happened at such a popular chain steak house restaurant. I can certainly say this incident is due to poor management and training and should be address accordingly. To add insult to injury, the waiter who messed up the order said it would be nice if we could give him a piece of cake. It took everything I am not to blow up and make a scene. I won't be coming back to Saltgrass ever, there are plenty of other better serviced restaurants in San Antonio.
• LR

  Luis Ramirez

  2 days ago
  1.0
  Rating: 0 - Total Service Failure I had the worst experience here while attending a party of 20. The service was disorganized from the start; the staff seemed confused and completely missed several guests for refills. The biggest issue, however, was my meal. I sat empty-handed while everyone else was served. The waiter never even checked to see if I had my food. When I finally flagged him down after ten minutes he realized he’d forgotten to order my plate entirely. He promised it would be out in 8 minutes, but it took nearly 20. By the time my food arrived—30 minutes and after everyone else had already finished eating—I told him to take it back. I wasn't going to rush through a meal alone while the rest of my party was ready to leave. I got up, walked out and won't ever be back.
• GJ

  Greg Jones

  Feb 18, 2026
  3.0
  Had a pretty so-so experience. Arrived at 2 pm. There were two groups ahead of us- one of 8 and one of 5. Moving tables there must be a challenge because it took her over 10 minutes to seat both groups and then get to us. Plenty of servers just standing around could have tried to help. I ordered the chicken and sausage platter from the lunch menu. Both were moist and well cooked. I also had a baked potato that was overcooked (mushy) and not super hot. I assumed it had been sitting around a while. My wife had soup and salad. The soup was a potato soup that neither of us liked. It was like a rough puree of a baked potato and had an unpleasant consistency. Her salad had a pretty good percentage of lettuce past its prime (kind of brownish). Our server was off and on attentive (like he came back and asked how our food was immediately after serving the food and before we had tasted it but then was gone the rest of the time). I’d say there are much better casual steakhouses around, including one right next door.
• DT

  Darling Thai

  Feb 16, 2026
  5.0
  Giving the 5 stars to the people workong there rather than on food. . The atmosphere was awesome , they couldn't have picked a better person to be a greeter she was an absolute doll Our server Ryan was a character !! His charisma is off the charts The food was okay, the flavoring could be better, my sweet potatoes were bland and mushy, my husband's steak came out quite raw.. would recommend askong for a medium when ordering. The soups... were awful 😭 the potato soup had a weird texture and weird taste and after taste.. avoid the soups.... For the money yiu spend here you could go elsewhere for a fraction.. Food: 3/5 Service: 5/5
• NA

  Nick Amaro

  Feb 14, 2026
  5.0
  This is by far one of the best steak houses I have ever been to. The service quality was out of this world amazing. All the staff was super nice and helpful. The food was delicious, from the fresh bread to the steak it was all mouthwatering and perfectly prepared to taste. The atmosphere was very cozy and welcoming with plenty of warm smiles and other happy customers. Walking in I knew it was going to be a great experience from the overall good vides.

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