Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 6380 Rittiman Rd in San Antonio, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported receiving cold, undercooked, or poorly prepared pizzas, often describing them as stale or lacking in flavor.
Customer Service
Many reviews highlighted poor customer service experiences, including rude staff, unhelpful management, and issues with order accuracy.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, missing items, or long wait times for their food.
Cleanliness
Some customers noted unsanitary conditions, particularly in the bathrooms, which contributed to a negative dining experience.
Mixed Experiences
While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in quality.
LM
Leticia Mata
2 days ago
1.0
Do not order from here unless you have 2 hours to waste waiting on your online order. They don't answer the phone and lie that your pizza is in the oven and will be right out! This place should just close down..! I wish I could do a -1 rating
SC
Sofia Correa
Feb 11, 2026
1.0
The worst. Truly. I wouldn't have left a tip if I had known the customer service was going to be awful and I wouldn't have spent upwards of $50 on pizza that is cold, hard and paper thin when I didn't order thin crust.
RM
Rodrigo Montoya
Feb 10, 2026
1.0
Cold nasty not what i expected
JG
Jayson Goodwyn
Feb 9, 2026
1.0
Do not order from these people unless you would like cold food, uncut pizza, undercooked as hell, and can't even send a cold drink with your order...what a disgrace. Next time I'll come in and make it my damn self sense it's so difficult to make a order the right way on a Monday HA what a joke
FM
Ferdinand Munoz
Jan 28, 2026
1.0
I Paid $57 for pizza from this location and it arrived cold and stale—like it had been sitting out for 20–30 minutes before delivery. Completely unacceptable for the price.
I called the store and spoke with the on-site manager, and instead of offering a solution, she blamed me for accepting the food at the door. She seriously suggested that next time I should make the delivery driver wait outside while I bring the food into my house, open the boxes, and taste it to make sure it’s good before letting them leave.
That’s not realistic, reasonable, or how food delivery works.
Between the poor food quality and even worse customer service, I will not be ordering from this location again.