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Pizza Hut

3.5
(1026 reviews)

Business Details

11203 Potranco Rd., San Antonio, TX
78253, United States
(210) 673-9933

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 11203 Potranco Rd. in San Antonio, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
11203 Potranco Rd., San Antonio, TX
78253, United States

Hours

Reviews

3.5
1,026 reviews
5 stars
414
4 stars
196
3 stars
111
2 stars
56
1 star
249

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, with some expressing frustration over unhelpful management.

Food Quality

There were mixed reviews on food quality, with some praising the pizza while others complained about burnt or poorly made items.

Delivery Issues

Numerous complaints about delayed deliveries, wrong orders, and unresponsive staff were noted, leading to significant dissatisfaction.

Atmosphere

The restaurant's atmosphere received mixed feedback, with some appreciating the ambiance while others noted cleanliness issues and a lack of proper service.
  • WV
    Whitney Villegas
    Feb 21, 2026
    1.0
    Two pizzas were great, but the pepperoni was burnt and the breadsticks had tons of garlic just poured all over.
  • RH
    Rick H
    Feb 16, 2026
    5.0
    Ordered 25 pizzas for a wedding. The pizza arrived on time and our youger guests enjoyed it. They even brouht us a complimentary heart shaped pizza
  • AR
    Albert Rosas
    Feb 16, 2026
    5.0
    Amazing Customer Service! Nice bar area to relax. The RGM chara is amazing. Definitely recommend stopping by😊
  • DW
    Donovan Warden
    Feb 16, 2026
    5.0
    Not sure why everyone complains. The gm Shauna? Maybe. Great lady. Works hard to keep her store looking nice and “#1” great food and rarely any bars inside Pizzahut now days.
  • KK
    Kurt
    Feb 8, 2026
    1.0
    This is hands down one of the worst Pizza Hut locations I’ve ever encountered. The pizza was an absolute joke , toppings literally tossed on top like an afterthought, not baked into the cheese, not even close to edible. It looked lazy, tasted worse, and should never have left the kitchen. The real disaster, though, was the manager, Shauna. She was dismissive, unhelpful, and showed zero concern or accountability. No empathy, no effort to fix the issue, just pure indifference. If this is the standard for management here, it explains everything that went wrong with the food. Do yourself a favor and stay far away from this location. Save your money, your time, and your appetite. You’d be better off grabbing a frozen pizza from HEB making it a DiGiorno night!

Frequently Asked Questions About Pizza Hut

What are the main dining options available at Pizza Hut, 11203 Potranco Rd?

Pizza Hut at 11203 Potranco Rd offers dine-in, carryout, curbside pickup, and delivery services including no-contact delivery.

What are the opening hours for Pizza Hut's dine-in service?

Dine-in at Pizza Hut is open from 10:30 AM to 11:30 PM on weekdays and Sundays, and until 12:30 AM on Fridays and Saturdays.

Brand Certified Facts from Pizza Hut

Pizza Hut partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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