Pizza Hut

3.8
458 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5731 Babcock Rd in San Antonio, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupAvailable

Location

Pizza Hut
5731 Babcock Rd, San Antonio, TX
78240, United States

Hours

Reviews

3.8
458 reviews
5 stars
251
4 stars
61
3 stars
37
2 stars
21
1 star
88

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers experienced problems with delivery, including late arrivals, incorrect orders, and difficulty reaching customer service.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others reported burnt or poorly prepared pizzas.

Customer Service

Customer service received varied reviews; some praised friendly staff, while others reported rude or unhelpful interactions.

Management

Several reviews highlighted issues with management, particularly regarding handling complaints and staff conditions.

Cleanliness and Environment

The dining environment was described as outdated and lacking in cleanliness, with some customers expressing disappointment in the dine-in experience.
  • AM
    Angel Martinez
    Nov 3, 2025
    1.0
    Ordered 10/30 food showed up 1 1/2 late by doordash. The dasher was in pj's and socks no shoes. How was she even allowed in the store. Pizza was cold. I called talked to the mgr Charlotte and she agreed to refund. They could've canceled the charge and the charge would've never gone thru that didnt happen. So my card was charged and now I cant the store on the ph just the call center . Seems to be the norm at this store after reading these reviews.
  • RB
    Roxanne Buckley
    Oct 23, 2025
    1.0
    They don’t have dine in available for a reason…
  • LF
    Laurent Fleer
    Oct 6, 2025
    5.0
    I love how each dish feels carefully crafted.
  • KB
    Katelyn Brummet
    Sep 4, 2025
    1.0
    I ordered online for delivery. It never showed. I called the store several times only to be transferred to their call center who could not help me. Received the number for corporate to get a refund where the automated system told me to contact the store to complain. Called a different store for suggestions on what to do, they said leave a review. So here I am, disappointed and hungry. Update: Two hours later and it arrived via Door Dash. And they forgot my soda.
  • DD
    Dave
    Aug 17, 2025
    2.0
    The pizza itself is much worse than pizza hut used to be. Barely any cheese, barely any sauce, the crust is insanely greasy and almost cardboard like- frozen pizza is better. Delivery was done via door dash instead of an actual delivery driver. I wasn't communicated to before ordering that this would be the case. I would have ordered from somewhere else if I knew they would be doing this.

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in San Antonio, TX?

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