Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 16100 San Pedro Ave in San Antonio, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customers frequently reported problems with order accuracy, delivery delays, and poor customer service, including being hung up on or receiving the wrong items.
Food Quality
Mixed reviews on food quality, with some praising the freshness and taste while others complained about undercooked or incorrect orders.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for unprofessional behavior and lack of customer care.
Technical Difficulties
Many customers experienced issues with the ordering app and website, leading to frustration when trying to place orders.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty uniforms and unsanitary conditions.
IR
Iris Ramos
Dec 23, 2025
1.0
Ordered a pizza arrived with an open box . Store said they were out of stickers but the box was open and had been sitting at the store waiting for the driver . Paid $30 for a pizza that should have been $10 carry out and had to come get a hot pizza myself instead . I won’t order from this location again
TQ
Teresa Quintanilla
Nov 24, 2025
5.0
Albert and Tessa are amazing
SS
Steph
Nov 24, 2025
1.0
This location is absolutely horrible. I tried multiple times ordering on the app and it consistently would error out. So, I called the customer service number, placed the order, got transferred to the store for payment. I specifically asked if my order would be done right and didn’t want to impose since it was 30 minutes until close. He assured me- your order is fine and will be delivered.
Then, I get a call from DoorDash asking where my home was located. I gave him directions and asked him if I could sign for a tip. He said that I owed $35.70 in cash for the order. I told him I paid with my debit card and could show him. He said he was just instructed to drop it off and collect $35.70 in cash and was unfamiliar with this type of transaction, as most are usually paid for….
So…. scam!
Furthermore, he refused to come to my door to help me address the issue. He says “if you don’t pay this amount, you cannot have your order because it will come out of my [his account]”.
Pizza Hut is closed at this point. Not only did they try to charge me double for my order that I never received… the Dasher kept the order so I suppose I paid for a Dasher to eat their $27.99 Bundle Deal this evening. Terrible experience. Will never order from here again. Robbing people like this is criminal. Now I will be having to get a refund for this ridiculous mishap and address this in person!
SV
Shannan V
Nov 10, 2025
4.0
The actual service that I received from the employees that were physically in the store was excellent. Ordering process was easy with them, the wait time on the food was dead on, and the food itself was excellent. The only reason I can't give all five stars is because of the hell that I went through before I arrived at the restaurant while trying to order from the app, the website and over the phone. The first 2 would not work at all and the third option was thru whatever call center they use to take orders over the phone. And when trying to order over the phone and they screw that up and transfer you to the actual store to fix it but the call does not connect after multiple tries, all you can do is cancel and go order in person. The worst experience trying to place the order remotely in any way but in person was excellent. Hopefully they will get their technical issues fixed shortly, though i was told in store that it had been going on for several days by then.
JB
Jazmin Birdsong
Oct 30, 2025
1.0
Domino's will actually deliver your pizza. Do not order from Pizza Hut. They send your order off through DoorDash and wipe their hands off any responsibility. They don't answer their phone and their online chat is a joke. Don't waste your time or your hard-earned money. You deserve better. Much better and Pizza Hut ain't it.
What are the hours for Pizza Hut at 16100 San Pedro Ave for delivery?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.
Can I dine in at the Pizza Hut on San Pedro Ave?
Yes, dine-in hours are Monday through Thursday and Sunday from 11:00 AM to 10:30 PM, and Friday and Saturday from 11:00 AM to 11:30 PM.
What pickup options does Pizza Hut offer at this location?
Pizza Hut offers in-store pickup, curbside pickup, and delivery including no-contact delivery.
How can I order pizza from Pizza Hut online or on the app?
You can place orders online or via the Pizza Hut mobile app using the provided links for ordering, menu browsing, and delivery.
What types of food does the Pizza Hut at San Pedro Ave serve?
This Pizza Hut serves classics like Meat Lovers® pizza, Original Stuffed Crust®, signature wings, pastas, and desserts.
Does this Pizza Hut location have wheelchair accessible parking?
Yes, the location provides wheelchair accessible parking for customers.
Are there any nearby medical facilities around Pizza Hut on San Pedro Ave?
Yes, there are several nearby hospitals and emergency rooms including Baptist Emergency Hospital - Thousand Oaks, Baptist Neighborhood Hospital, MedFirst Primary Care, and Baptist Emergency Hospital.
Where can customers go for other pizza options near this Pizza Hut?
Domino's Pizza is a nearby pizza restaurant, offering additional pizza choices close to this Pizza Hut location.
What nearby services might be useful for visitors to Pizza Hut on San Pedro Ave?
Nearby services like Felicitas Gonzales, MD and Scott Moore, MD, FACC provide medical care, and Poolside Services offers pool cleaning if needed after a meal.
How do nearby businesses like Nutrition 281 complement a visit to Pizza Hut?
After enjoying pizza at Pizza Hut, customers might visit Nutrition 281, a smoothie and juice bar nearby, for a healthy drink to complement their meal.