Pizza Hut

Reviews

• RF

  Ray Felan

  Oct 17, 2025
  1.0
  Do not order from this location. The delivery times are never accurate and they consistently show up 30-45 minutes late. Waited on hold for 20+ minutes just to get a refund. Eventually just hung up after waiting for the general manager. The pizza was 41 minutes late after paying $10+ for delivery on a $14 pizza.
• JG

  Juan Garza

  Sep 20, 2025
  1.0
  I placed an order through the app and drove to the restaurant at the time the order was scheduled to be ready. The employee told me the order would be ready in 5-10 minutes. I waited until 30 minutes past the original schedule time before I inquired again about my order. The same employee again told me it would be another 5-10 minutes. I asked to speak to the manager and a general manager named Lucy came to the counter and said she had 2 new employees. I told her that waiting for over 30 minutes at this point was unacceptable. She went to the register and gave me a receipt that showed my order was cancelled and she instructed one of the employees to throw my food away. I told her I didn’t want a refund I just needed my order and give my feedback as a regular customer that a delay of over 30 minutes was unacceptable. She said she canceled the order and I had to leave the restaurant. This is not the service I expected especially from the general manager.
• AS

  Amanda Sweeney

  Aug 31, 2025
  1.0
  If you’re ordering online, buyer beware. Placed the order through the app at 6:24 pm with an estimated delivery time of 7:49-7:59 pm. I was waiting for the delivery to be able to take medication. At 8:04, I called and without speaking to anyone, I was placed on hold. After being on hold for 5 minutes, someone answered and immediately hung up. I called back and whoever answered said simply “I can’t take new orders, our system went down.” I asked what time the system went down so I could ascertain if my order was impacted and was told it was an hour ago. She said they’re simply refunding every order they see and then hung up on me without confirming any details for my order. Well, my bank still shows the charge pending - I’m sure I’ll be cut off again if I try to call so I’m not wasting my time. I’ll be disputing the charge if it posts. TL; DR - I’d only recommend phone orders or do it in person if you’re desperate… but really just go somewhere else.
• AQ

  Anna Quesada

  Aug 24, 2025
  5.0
  Very friendly staff
• DD

  Dylan Douglas

  Aug 21, 2025
  1.0
  Went to pick up an order and used the restroom while I was in there. It was so filthy it looked like it hadnt been cleaned in a week and the smell was terrible. Not to mention they try giving you two small cups of marinara for a family order of breadsticks and then charge you $3 for two more of those small cups

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