Pizza Hut

3.3
413 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 21850 Bulverde Road in San Antonio, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupAvailable

Location

Pizza Hut
21850 Bulverde Road, San Antonio, TX
78259, United States

Hours

Reviews

3.3
413 reviews
5 stars
160
4 stars
66
3 stars
33
2 stars
36
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for both delivery and in-store orders, often with orders arriving late or incorrect.

Food Quality

Many reviews highlighted poor food quality, including cold, undercooked, or improperly prepared items.

Customer Service

Customers frequently mentioned rude or unhelpful staff, with several complaints about management's lack of responsiveness to issues.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, particularly in the bathrooms.

Mixed Experiences

While some customers praised the food and service, these positive experiences were overshadowed by the majority of negative feedback.
  • SB
    Scott Bowen
    3 days ago
    5.0
    I ordered my pizza 2 hours before I needed it so scheduled a pick up for 6:15. I got there at 6:10 and they were just taking it out of the oven. It was hot and delicious and the staff was very friendly and helpful. This is a good Pizza Hut no complaints. Give them a try.
  • MG
    Manuel G
    Nov 25, 2025
    1.0
    THE WORST PIZZA HUT IVE EVER DEALT WITH, EVERY DELIVERY IS ALWAYS LATE THE FOOD WAS WRONG AND TO MAKE IT BETTER IT WAS COLD. CALL CENTER IS USELESS AND ATORE NEVER ANSWERS, I WENT TO PICK UP MY ORDER 35MINUTES AFTER IT WAS AUPPOSED TO BE DELIVERED. DO NOT WASTE YOU'RE MONEY HERE
  • DS
    Daniel S
    Nov 25, 2025
    1.0
    These pizzas were horrible tonight. Chewy weird crust. They were uncut. Pizzas falling out of oven. Location needs Jesus
  • RF
    Ray Felan
    Oct 17, 2025
    1.0
    Do not order from this location. The delivery times are never accurate and they consistently show up 30-45 minutes late. Waited on hold for 20+ minutes just to get a refund. Eventually just hung up after waiting for the general manager. The pizza was 41 minutes late after paying $10+ for delivery on a $14 pizza.
  • JG
    Juan Garza
    Sep 20, 2025
    1.0
    I placed an order through the app and drove to the restaurant at the time the order was scheduled to be ready. The employee told me the order would be ready in 5-10 minutes. I waited until 30 minutes past the original schedule time before I inquired again about my order. The same employee again told me it would be another 5-10 minutes. I asked to speak to the manager and a general manager named Lucy came to the counter and said she had 2 new employees. I told her that waiting for over 30 minutes at this point was unacceptable. She went to the register and gave me a receipt that showed my order was cancelled and she instructed one of the employees to throw my food away. I told her I didn’t want a refund I just needed my order and give my feedback as a regular customer that a delay of over 30 minutes was unacceptable. She said she canceled the order and I had to leave the restaurant. This is not the service I expected especially from the general manager.

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in San Antonio, TX?

Pizza Hut is located at 21850 Bulverde Road, San Antonio, TX 78259.

What are the delivery hours for Pizza Hut at 21850 Bulverde Road?

Delivery is available from 10:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.