Pappadeaux Seafood Kitchen

4.5
10648 reviews

About

Seafood Restaurant
Convivial chain dishing up hearty portions of New Orleans-style seafood, steaks, salads & more.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Pappadeaux Seafood Kitchen
76 NE Interstate 410 Loop, San Antonio, TX
78216, United States

Hours

Reviews

4.5
10,648 reviews
5 stars
7,603
4 stars
1,774
3 stars
608
2 stars
280
1 star
383

What are people saying?

AI-generated from recent customer reviews

Food Quality

Overall, customers praised the food quality, with many highlighting specific dishes like seafood pasta, shrimp étouffée, and swordfish as delicious.

Service Excellence

Numerous reviews commended the staff for their attentive and friendly service, with specific mentions of servers like Spencer, Joshua, and Megyn.

Inconsistency Issues

Some customers reported inconsistencies in food quality and service, including overcooked dishes and slow service during busy times.

Atmosphere

The restaurant's atmosphere received mixed feedback; while many enjoyed the lively environment, some found it too noisy for conversation.

Management Response

Several reviews indicated issues with management, particularly in handling customer complaints and ensuring a smooth dining experience.
  • HA
    Heidi Archibald
    6 days ago
    5.0
    We visited the 76 NE Interstate 410 Loop location on a Sunday afternoon. We made a reservation online for 12 pm and received a text at 11:55 am that our table was ready. The service was great! What we noticed the most was that all staff helped each other out with whatever needed to be done for the customer, whether that be clearing dished, bringing out food, refilling drinks, etc. One downfall to our visit was that it was our first time there and the menu does not contain detailed descriptions. Now, you can certainly ask the staff, they are more than happy to explain the item, but i didn't want to take up a bunch of our waiter's time with having to explain each item i was interested in. I ordered the stuff crab, and still don't know what it was stuff with : ) The food was DELICIOUS!!! We'll definitely be returning.
  • DT
    Deann Jule Thompson
    Nov 16, 2025
    5.0
    We visited Pappadeaux on a very busy night but were very pleased with our experience. This was our second visit to this restaurant and our server Steph was so incredibly patient and thorough. She kindly made recommendations and answered all our questions with a smile and her knowledge of the menu was impressive. My pina colada was delicious, my elderly Mother loved her fried seafood and I appreciated the no spice option. I loved the baked chicken- it was cooked to perfection and we all enjoyed the baked potatoes! Excellent service and great menu options. We will be returning.
  • MB
    Mike B
    Nov 15, 2025
    3.0
    Pappadeaux is one of my favorite chain restaurants but this one has some room for improvement. They had difficulty finding my reservation but eventually found it without explanation. The truffle potatoes were sent out hard and under cooked, I sent them back and they came back swimming in garlic. I didn't eat them. The presentation was weak. Splashed on a plate in an unattractive way for the overall quality of the food. Deserts were best part! The service was slow but friendly. Lots of time laughing and talking in a group by the water station and the occasional swing by the table. Overall I cant give more than 3 stars which would be ok until you get the $168 for 2 people.
  • EH
    Ed Harrison
    Nov 14, 2025
    5.0
    This was a to-go online order 84th birthday order for my mom. Granted we live in Castroville and drove to this location, the food was worth. However, the guy at the pick-up station was dismissive, which I did not appreciate. I looked over and saw the ONLY bag of food, noticed my name, but no one was there to help me finalize my pick-up. After 10 mins or so, a young lady arrived, but did not acknowledge me or ask if I needed help. So, I leaned over to her and asked if I could pick up my food that is ready. She kindly gave it to me. Guess who finally came to check me out - yes, pick-up station guy. He verfied I paid, then I left. Wow! Not a pleasant experience for an online order and pick-up.
  • JW
    Jeff Weise
    Nov 11, 2025
    4.0
    I've been to a different location previously in Dallas but this is my first time to this location. Everything about this restaurant is good. Good food, good atmosphere. Friendly and attentive wait staff. Excellent portions. I'm giving it 4 stars due to the price. From what I remember, they used to be a lot less expensive. Take my price remark with a grain of salt though because I haven't been to this chain in a hot minute and I know prices have gone up everywhere

Frequently Asked Questions About Pappadeaux Seafood Kitchen

What type of cuisine does Pappadeaux Seafood Kitchen offer?

Pappadeaux Seafood Kitchen offers New Orleans-style seafood, steaks, salads, and more with hearty portions.

Where is Pappadeaux Seafood Kitchen located?

It is located at 76 NE Interstate 410 Loop, San Antonio, TX 78216, United States.