Overall, customers praised the food quality, with many highlighting specific dishes like seafood pasta, shrimp étouffée, and swordfish as delicious.
Service Excellence
Numerous reviews commended the staff for their attentive and friendly service, with specific mentions of servers like Spencer, Joshua, and Megyn.
Inconsistency Issues
Some customers reported inconsistencies in food quality and service, including overcooked dishes and slow service during busy times.
Atmosphere
The restaurant's atmosphere received mixed feedback; while many enjoyed the lively environment, some found it too noisy for conversation.
Management Response
Several reviews indicated issues with management, particularly in handling customer complaints and ensuring a smooth dining experience.
HA
Heidi Archibald
6 days ago
5.0
We visited the 76 NE Interstate 410 Loop location on a Sunday afternoon. We made a reservation online for 12 pm and received a text at 11:55 am that our table was ready. The service was great! What we noticed the most was that all staff helped each other out with whatever needed to be done for the customer, whether that be clearing dished, bringing out food, refilling drinks, etc.
One downfall to our visit was that it was our first time there and the menu does not contain detailed descriptions. Now, you can certainly ask the staff, they are more than happy to explain the item, but i didn't want to take up a bunch of our waiter's time with having to explain each item i was interested in. I ordered the stuff crab, and still don't know what it was stuff with : )
The food was DELICIOUS!!! We'll definitely be returning.
DT
Deann Jule Thompson
Nov 16, 2025
5.0
We visited Pappadeaux on a very busy night but were very pleased with our experience. This was our second visit to this restaurant and our server Steph was so incredibly patient and thorough. She kindly made recommendations and answered all our questions with a smile and her knowledge of the menu was impressive. My pina colada was delicious, my elderly Mother loved her fried seafood and I appreciated the no spice option. I loved the baked chicken- it was cooked to perfection and we all enjoyed the baked potatoes! Excellent service and great menu options. We will be returning.
MB
Mike B
Nov 15, 2025
3.0
Pappadeaux is one of my favorite chain restaurants but this one has some room for improvement.
They had difficulty finding my reservation but eventually found it without explanation. The truffle potatoes were sent out hard and under cooked, I sent them back and they came back swimming in garlic. I didn't eat them.
The presentation was weak. Splashed on a plate in an unattractive way for the overall quality of the food. Deserts were best part!
The service was slow but friendly. Lots of time laughing and talking in a group by the water station and the occasional swing by the table. Overall I cant give more than 3 stars which would be ok until you get the $168 for 2 people.
EH
Ed Harrison
Nov 14, 2025
5.0
This was a to-go online order 84th birthday order for my mom. Granted we live in Castroville and drove to this location, the food was worth. However, the guy at the pick-up station was dismissive, which I did not appreciate. I looked over and saw the ONLY bag of food, noticed my name, but no one was there to help me finalize my pick-up. After 10 mins or so, a young lady arrived, but did not acknowledge me or ask if I needed help. So, I leaned over to her and asked if I could pick up my food that is ready. She kindly gave it to me. Guess who finally came to check me out - yes, pick-up station guy. He verfied I paid, then I left. Wow! Not a pleasant experience for an online order and pick-up.
JW
Jeff Weise
Nov 11, 2025
4.0
I've been to a different location previously in Dallas but this is my first time to this location. Everything about this restaurant is good. Good food, good atmosphere. Friendly and attentive wait staff. Excellent portions. I'm giving it 4 stars due to the price. From what I remember, they used to be a lot less expensive. Take my price remark with a grain of salt though because I haven't been to this chain in a hot minute and I know prices have gone up everywhere
Frequently Asked Questions About Pappadeaux Seafood Kitchen
What type of cuisine does Pappadeaux Seafood Kitchen offer?
Pappadeaux Seafood Kitchen offers New Orleans-style seafood, steaks, salads, and more with hearty portions.
Where is Pappadeaux Seafood Kitchen located?
It is located at 76 NE Interstate 410 Loop, San Antonio, TX 78216, United States.
What are the operating hours of Pappadeaux Seafood Kitchen?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does Pappadeaux Seafood Kitchen accept reservations?
Yes, Pappadeaux Seafood Kitchen accepts reservations to accommodate guests.
Is there outdoor seating available at Pappadeaux Seafood Kitchen?
Yes, the restaurant has outdoor seating for guests to enjoy their meal.
Does Pappadeaux Seafood Kitchen offer takeout and delivery services?
The restaurant offers takeout but does not provide delivery services.
Is Pappadeaux Seafood Kitchen wheelchair accessible?
Yes, Pappadeaux Seafood Kitchen has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby accommodation options are available for visitors to Pappadeaux Seafood Kitchen?
Fairfield Inn & Suites by Marriott San Antonio Airport/North Star Mall is a nearby hotel suitable for visitors planning to stay close to the restaurant.
Are there other dining or event planning options near Pappadeaux Seafood Kitchen?
Yes, Renaissance Plaza is a nearby venue that offers event planning services and additional dining options.
How can nearby financial and professional services support visitors to Pappadeaux Seafood Kitchen?
Various financial services and professional businesses such as Nations Lending and Cordell & Cordell Divorce Attorney Office are located nearby, which can assist customers with related needs before or after their visit.