At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 7946 Fredericksburg Road for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!
Customers reported inconsistent food quality, with complaints about undercooked pizzas, thin breadsticks, and poor topping portions.
Customer Service
Mixed reviews on customer service; some praised individual staff members while others reported rude behavior and unhelpful responses.
Delivery Issues
Numerous complaints about delivery delays, incorrect orders, and poor communication regarding order status.
Store Management
Feedback indicates issues with management, including poor handling of customer complaints and operational inefficiencies.
Positive Experiences
Despite the negatives, several customers expressed satisfaction with the food and service at specific locations, highlighting friendly staff and good pizza.
RR
RoyTre
Dec 7, 2025
5.0
Mmmmmm mmm good good food
JZ
J. A. Zep
Oct 29, 2025
3.0
Realmente esta sucursal no es tan buena como la que está en el centro de san antonio en Santa Rosa St. La atención no es muy buena, la verdad había muchos trabajadores y solo uno atendía/trabajaba
JA
Jacob Anderson
Oct 29, 2025
1.0
The bread sticks were really thin some literally as thin as a pencil and one order of bread sticks only took up less than half of the box. The pizza dipping sauce was sour I knew the second it touched my tongue then I smelled the sauce itself sure enough stunk like rotten pizza sauce and I was bubbling in the little cup. The only good thing was the taste of the tiny thin bread sticks and the garlic dipping sauce. I remember when the bread sticks would take up the entire box and be as thick if not bigger than a quarter. The size of those bread sticks is completely unacceptable and serving rotten pizza sauce is the cherry on top
SR
Sheila Roda-Osborne
Oct 28, 2025
5.0
We want to thank Monica for going way above and beyond in helping us with our delivery and setting us up with everything we needed but forgot to ask for! She is a rockstar! We appreciate her so much! (Halloween pizza was an adorable hit!)
OS
Omar Salinas
Oct 12, 2025
1.0
I asked for a light sauce well done pizza. This looks like they burnt it a week ago and then put it through the oven when I ordered. It was inedible I could barely get a couple bites in. I called for a refund let's hope I get it. I don't understand how you can look at that and say well it's dry and ashy it's well done let's serve it.