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Papa Johns Pizza

2.9
(190 reviews)

Business Details

3111 TPC Parkway, San Antonio, TX
78259, United States
(210) 481-2722

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 3111 TPC Parkway for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3111 TPC Parkway, San Antonio, TX
78259, United States

Hours

Reviews

2.9
190 reviews
5 stars
61
4 stars
26
3 stars
13
2 stars
10
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.

Delivery Problems

Many reviews highlighted significant delays in delivery, with some customers waiting over two hours for their orders.

Food Quality Concerns

Several customers expressed dissatisfaction with the quality of the pizza, mentioning undercooked items, lack of toppings, and overall poor taste.

Mixed Customer Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • TT
    Tanner
    Feb 12, 2026
    1.0
    Horrible. Ordered pizza took over two hours for delivery. Told us the driver left when we called. It's been over 45min since that phone call still don't have our pizza. It's MAYBE a 5min drive. Order pizza from literally anywhere else. Still don't have the pizza by the way while writing this review.
  • LM
    Larissa M
    Feb 4, 2026
    1.0
    Terrible service! I ended up walking out without ordering. They are so rude and act like your very presence is irritating them. I don’t recommend coming here.
  • TS
    Tee Sy
    Jan 28, 2026
    3.0
    My family loves the pizza I dont.
  • AW
    A WIII
    Jan 5, 2026
    1.0
    I don’t usually like leaving negative reviews but sometimes you just can’t deal with subpar service any longer. We don’t order pizza much, but when we do we order Papa Johns. On several occasions we have ordered from this location and the service has not been good at all. When you spend almost $90 on pizza, you expect to at least get what you ordered and paid for. We ordered 4 pizzas and wings and asked for extra of certain toppings on 3 of the pizzas due to past experiences of hardly receiving any toppings at all on the pizzas. Once again this location failed horribly, and it honestly seems like when you ask for extra they actually purposely do the opposite and give even less. On each pizza we received less than what would go on a personal pan size pizza from Pizza Hut on the large pizzas we ordered. Unacceptable. Not to mention we asked for the wings to be well done because they don’t seem to like fully cooking the wings. Failed once again. We asked for ranch and got all garlic sauce. Anyways, enough complaining. If you have a choice, choose another location or pizza company that will take some pride and give customers what they pay for and a better product.
  • MM
    Madison
    Dec 6, 2025
    1.0
    I did the car side pickup and waited for over 20 minutes (yes I did check in online and have my hazards on and I parked right in front of the door) and no one would bring it out so I had to go inside looking crazy. Thanks a lot!

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