Papa Johns Pizza

3.0
285 reviews

About

Pizza Restaurant
At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 7870 CULEBRA RD for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7870 CULEBRA RD, San Antonio, TX
78251, United States

Hours

Reviews

3.0
285 reviews
5 stars
103
4 stars
36
3 stars
22
2 stars
19
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and poor management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality; some customers enjoyed the pizza while others found it bland, greasy, or poorly prepared.

Delivery Issues

Numerous reports of late deliveries, cold food, and unresponsive customer service when issues arose.

Cleanliness

Concerns about cleanliness and hygiene practices among staff, with reports of employees not using gloves.
  • DP
    Dani Palmquist
    Nov 9, 2025
    1.0
    i’ve gone to this location on many occasions because i live close by, so it’s convenient. but never again, i’ve gotten food poisoning twice because they don’t cook their pizzas correctly. the staff do not where gloves when making the food or hair nets and just last night they gave me the wrong food twice and the whole staff were high, and i have seen many workers smoke on break or just smoke after running a delivery. i love papa john’s but this location needs to be shut down. and the staff have the worst attitude towards customers.
  • CD
    C-HAM “DRAGONLEO”
    Oct 26, 2025
    5.0
    The boss lady provided outstanding customer service.
  • AE
    Augustine Elizondo
    Oct 15, 2025
    1.0
    The two times I have bought pizzas from this location is not the greatest in terms of real pizza quality. Light sugared doe (??), cheap canned tomato sauce, mediocre toppings make this location a no go. I have had better tasting pizza else where. I have to admit the employees were helpful and friendly and the pizza was cooked perfect, perhaps it's not thier fault the quality of ingredients in the store, they are just trying to make a living. The owner or general manager of this location needs to step it up.
  • CA
    crystal avila
    Sep 20, 2025
    1.0
    Went at 1030 and the guy at the front counter refused service told me that they were closed for carry out no name tag could he just want me out there because he had an attitude never coming here again
  • DS
    demi Smith
    Sep 1, 2025
    1.0
    How you not going to cut my pizza really bro?

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours at Papa Johns Pizza in San Antonio?

Papa Johns Pizza delivers Monday to Thursday and Sunday from 10:00 AM to 11:30 PM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

When is Papa Johns Pizza closed for holidays?

The restaurant is closed on December 25th, but open on December 24th, 31st, and January 1st from 10:00 AM to 11:30 PM.