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Papa Johns Pizza

3.1
(290 reviews)

Business Details

7870 CULEBRA RD, San Antonio, TX
78251, United States
(210) 509-7272

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 7870 CULEBRA RD for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7870 CULEBRA RD, San Antonio, TX
78251, United States

Hours

Reviews

3.1
290 reviews
5 stars
106
4 stars
36
3 stars
22
2 stars
21
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff, unhelpful responses, and long wait times for assistance.

Food Quality

Numerous reviews highlighted issues with food quality, including burnt pizzas, missing toppings, and overall dissatisfaction with the taste.

Order Accuracy

A significant number of customers experienced problems with incorrect orders, missing items, and delays in receiving their food.

Cleanliness and Safety

Several reviews mentioned unsanitary conditions in the store, including staff not using gloves and the presence of pests.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying the pizza when it was prepared correctly.
  • KK
    Keisha
    6 days ago
    1.0
    I'm not sure what's going on with Papa Johns but the pizza we spent $40 on was HORRIBLE! A frozen pizza from heb would've been better.
  • DV
    Dominic Vasquez
    Feb 15, 2026
    2.0
    I haven't ordered from this location in a long time, and I don't think I'll come back anytime soon. I ordered online and elected to pay cash at the store. I waited what seemed like 6 minutes, cash in hand, while the cashier was busy taking an order over the phone. As soon as she was done, instead of taking my payment, she walked off to talk to another associate. A gentleman from the back came to the front to help me. I got home and saw that not only was the pizza burnt, the pepperoni seemed like it had been left out and was dehydrated and stale. I can't believe it, but I'd rather go to Pizza Hut where they're helpful and the pizza is actually fresh, and cheaper.
  • SW
    Shawn Wilson
    Feb 8, 2026
    5.0
    Never any issues they are super friendly willing to help. True stars working there
  • AH
    Anna Hernandez
    Feb 1, 2026
    2.0
    My food was mediocre. I had hardly any toppings and I said light sauce look like they put an extra. It was my first time ever ordering Papa John’s, and the pizza actually gave me heartburn. I knew I could never order from here again.
  • H2
    Holycrusader 290
    Dec 14, 2025
    1.0
    Low quality pizza and they have roaches in the store!! Never order here. Been picking up orders for doordash and they are always so slow.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours at Papa Johns Pizza in San Antonio?

Papa Johns Pizza delivers Monday to Thursday and Sunday from 10:00 AM to 11:30 PM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

When is Papa Johns Pizza closed for holidays?

The restaurant is closed on December 25th, but open on December 24th, 31st, and January 1st from 10:00 AM to 11:30 PM.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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