Papa Johns Pizza

3.1
286 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 7870 CULEBRA RD for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7870 CULEBRA RD, San Antonio, TX
78251, United States

Hours

Reviews

3.1
286 reviews
5 stars
104
4 stars
36
3 stars
22
2 stars
19
1 star
105

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported low-quality pizza, with complaints about undercooked items, missing toppings, and overall unsatisfactory taste.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved issues with orders.

Cleanliness and Safety

Several customers expressed concerns about unsanitary conditions, including staff not wearing gloves and general cleanliness of the location.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to frustration among customers.

Delivery Issues

Customers experienced significant delays in delivery, with some orders arriving cold or incomplete.
  • H2
    Holycrusader 290
    Dec 14, 2025
    1.0
    Low quality pizza and they have roaches in the store!! Never order here. Been picking up orders for doordash and they are always so slow.
  • RF
    Rosales Familyy
    Dec 8, 2025
    1.0
    I ordered 40 min ago and should have been ready and its still not smh
  • DP
    Dani Palmquist
    Nov 9, 2025
    1.0
    i’ve gone to this location on many occasions because i live close by, so it’s convenient. but never again, i’ve gotten food poisoning twice because they don’t cook their pizzas correctly. the staff do not where gloves when making the food or hair nets and just last night they gave me the wrong food twice and the whole staff were high, and i have seen many workers smoke on break or just smoke after running a delivery. i love papa john’s but this location needs to be shut down. and the staff have the worst attitude towards customers.
  • CD
    C-HAM “DRAGONLEO”
    Oct 26, 2025
    5.0
    The boss lady provided outstanding customer service.
  • AE
    Augustine Elizondo
    Oct 15, 2025
    1.0
    The two times I have bought pizzas from this location is not the greatest in terms of real pizza quality. Light sugared doe (??), cheap canned tomato sauce, mediocre toppings make this location a no go. I have had better tasting pizza else where. I have to admit the employees were helpful and friendly and the pizza was cooked perfect, perhaps it's not thier fault the quality of ingredients in the store, they are just trying to make a living. The owner or general manager of this location needs to step it up.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours at Papa Johns Pizza in San Antonio?

Papa Johns Pizza delivers Monday to Thursday and Sunday from 10:00 AM to 11:30 PM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

When is Papa Johns Pizza closed for holidays?

The restaurant is closed on December 25th, but open on December 24th, 31st, and January 1st from 10:00 AM to 11:30 PM.