Papa Johns Pizza

3.7
402 reviews

About

Pizza Restaurant
At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 11102 TOEPPERWEIN RD for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
11102 TOEPPERWEIN RD, San Antonio, TX
78233, United States

Hours

Reviews

3.7
402 reviews
5 stars
201
4 stars
61
3 stars
44
2 stars
20
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members while others reported rude or unhelpful interactions.

Order Accuracy

Frequent complaints about incorrect orders and inconsistent quality, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received undercooked or poorly topped pizzas.

Delivery Issues

Numerous reports of late deliveries, cold food, and poor communication regarding order status.

Staffing Problems

Many reviews indicated that the location is understaffed, leading to long wait times and overwhelmed employees.
  • EC
    Efrain Cortez
    Oct 24, 2025
    5.0
    Never been to this location before but was glad I stopped the young man who took my order was so nice and the whole crew was busy will most definitely be stopping by here again...
  • KF
    Kimberly Faith
    Oct 13, 2025
    5.0
    They had messed up my order on Oct 1st with 3 pizza and they y’all were nice enough to credit me the 3 pizzas and try again and so I did today and BIG SHOUT OUT to Dylan .. he helped me and others as well while he was by himself. This man has EXCELLENT customer service and he mad my food TOP NOTCH! Thank you for making it right and it was amazing! Give this man a raise! πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘
  • BD
    Bonnie Delery
    Aug 18, 2025
    1.0
    Thay send you to a 3rd party for ordering. Their total is not correct and when you call to complain the manager tells you that there 3rd party is not accurate and doesn't make your order right... this is the 3rd and last time I will be ordering from papa johns...
  • TM
    T M
    Aug 4, 2025
    2.0
    I tried calling after we picked up our pizza to solve our problem. We ordered a pepperoni pizza with pineapple and mushrooms on half, however we just got a load of pineapple and mushroom on one slice. I was on the phone for 7 minutes β€œon hold β€œ ..
  • DM
    Dennis Johnson Music
    Aug 3, 2025
    2.0
    The consistency at this location is way off. Sometimes the order is fine, but then the next time it will be incorrect, or the quality will be markedly different. The most disappointing thing is that the manager e-mailed my wife and said that they were sorry and to make up for the problems, he would credit our account with 3 free pizzas. That never happened, and when my wife e-mailed and asked about it, she received no reply. The only conclusion I can draw is that this location is inconsistent, not good, and no one seems to care or do anything about it.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in San Antonio?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Can I place a no-contact delivery order from Papa Johns Pizza?

Yes, Papa Johns Pizza in San Antonio offers no-contact delivery service for your safety and convenience.