Brand Certified
Papa Johns Pizza
3.6(329 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
9902 Potranco, San Antonio, TX
78251, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(210) 684-5757
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/tx/78251/san-antonio/9902-potranco
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 9902 Potranco for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.6
329 reviews
5 stars
152
4 stars
55
3 stars
29
2 stars
12
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and unhelpful management.
Food Quality
Many customers reported issues with food quality, including undercooked items, wrong orders, and insufficient toppings.
Delivery Issues
Several reviews mentioned delays in delivery, wrong deliveries, and cold food upon arrival.
Staff Friendliness
Despite negative experiences, some customers noted friendly staff and positive interactions, particularly with certain employees.
Overall Experience
Overall, many customers expressed disappointment with their experiences, indicating a decline in service and food quality.
- DJDestinee JadeFeb 12, 20261.0The older African lady here has such a terrible attitude and customer service. It takes 2 seconds to acknowledge someone when they come in and not have an attitude.
- LGLina GamerFeb 8, 20264.0When your pizza is ready and they give it to another customer because they forgot to make theirs. Now waiting over 15 minutes
- AIAbdallah IqabFeb 3, 20261.0You guys are so trash
- TDTom DJan 1, 20261.0Do not eat here or any papa John's. The food is very doughy and tasteless. And l very small. Portions. Over priced. Very stingy in toppings. Undercooked and underwhelmed food. Customer service is terrible. I told them I was missing a sauce. They didn't care, they said it wasn't on my receipt, when I checked my receipt, it in there. Very disappointed overall I'm this store and Papa John's!
- MHMaria Lizbet HernandezDec 30, 20251.0I ordered takeout and noticed a few people waiting. The cashier was trying to give someone their change when, unfortunately, he accidentally pressed the “tender” button without entering the correct amount. As a result, he asked for help, and his manager, Samantha, noticed his struggle. Samantha approached him, scolded him, and simultaneously checked the change amount on her phone. She angrily instructed him to “just go over there” to assist someone else. This behavior was highly unethical and inappropriate for a manager to display in front of customers. I understand that the cashier was under pressure, but there’s no justification for taking it out on him or any other employee. Samantha, please take better care of your responsibilities as a manager and set a positive example for your team. I did bring this up to her because I didn’t appreciate her attitude towards him.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza at 9902 Potranco in San Antonio?
Delivery is available from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Friday and Saturday.
Can I order takeout from Papa Johns Pizza and what are the takeout hours?
Yes, you can order takeout daily from 10:00 AM to 10:00 PM.
What services does Papa Johns Pizza offer at this location?
Papa Johns Pizza offers delivery, takeout, order ahead, and serves lunch, dinner, and dessert.
Where is Papa Johns Pizza located in San Antonio?
Papa Johns Pizza is located at 9902 Potranco, Suite 116, San Antonio, TX 78251, USA.
What types of food products can I order at Papa Johns Pizza?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I place an order online for delivery or pickup at Papa Johns Pizza?
You can order online for delivery or pickup via their website links: Delivery: https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/3245 ; Carryout: https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/3245
Does Papa Johns Pizza offer contactless delivery?
Yes, Papa Johns Pizza offers no-contact delivery services for your safety and convenience.
Are there any popular nearby restaurants around Papa Johns Pizza?
Nearby popular restaurants include Rios Barbacoa (Mexican restaurant and bar) and Tacos and Chelas Mexican Kitchen, great options to check out before or after your pizza visit.
What beauty and salon services are available near Papa Johns Pizza?
Nearby beauty services include Styled By Gaby (beauty and spa), Q Nails Potranco (nail and beauty salon), and Xquisit Family Hair Studio (hair salon and barber). You can combine a salon visit with a meal at Papa Johns.
Are there any family or fitness-related places near Papa Johns Pizza?
Yes, places like Anytime Fitness, Grace Dance Studio, Universal Karate Studios, and We Rock the Spectrum - North San Antonio are nearby, so you can enjoy a workout or activity and then stop by Papa Johns for a meal.
Brand Certified Facts from Papa Johns Pizza
Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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