Papa Johns Pizza

3.7
350 reviews

About

Pizza Restaurant
At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 1714 SW Military Dr for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1714 SW Military Dr, San Antonio, TX
78221, United States

Hours

Reviews

3.7
350 reviews
5 stars
183
4 stars
48
3 stars
24
2 stars
17
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unprofessional behavior from staff and management.

Order Accuracy

Many customers reported issues with incorrect orders and lack of quality control, leading to dissatisfaction.

Food Quality

Several reviews mentioned declining food quality, including poorly made pizzas and missing ingredients.

Staff Performance

While some employees received praise for their hard work and friendliness, others were criticized for being dismissive and unhelpful.

Cleanliness

Some customers noted that the store was clean and well-maintained, while others reported unsanitary conditions.
  • CH
    Cynthia Hansen
    2 days ago
    2.0
    Papa rewards have changed. I don't like the change. The new Grand Papa Pizza was disgusting. It was burnt and had practically no cheese or sauce. Pepperoni was also burnt. Game day combo neither pizza had hardly any toppings. Gluten-free also had little toppings. The company has gone down in quality so much since they ousted the founder.
  • II
    itzy
    Nov 2, 2025
    5.0
    It didn’t take long for them to bring our pizza, and it was super good—hot, fresh, and delicious! The place was clean, and the staff had such a good attitude. Definitely recommend this pizzeria!
  • JS
    Jessica Salas
    Oct 18, 2025
    1.0
    I dont recommend this Papa Johns. Get better service and good quality by going further. Customer service is non existent. Karma is very real, and sadly I won't be around to witness yours (manager). Anyways, went with domino's cause they woukd never do me the way this papa johns did.
  • MM
    Michael Martinez
    Oct 14, 2025
    2.0
    I ordered two large pizzas for delivery: one meat-stuffed crust with extra cheese and garlic, and a 6-cheese pizza with garlic-stuffed crust. What I received was far from what I ordered. The crusts weren’t garlic-stuffed as paid for, and the “extra cheese” was practically nonexistent — both pizzas were noticeably lacking in cheese altogether. I regularly order from a different location near my workplace and the difference in quality is night and day. That location consistently delivers hot, well-made pizzas with the correct customizations. This one clearly does not hold itself to the same standard. I spent nearly $80 on this order, expecting quality and accuracy. Instead, I got poorly made food that didn’t match what I paid for. It’s clear that quality control and customer satisfaction are not priorities at this location. I won’t be ordering from here again — save your money and order somewhere else.
  • TT
    Tori
    Oct 8, 2025
    5.0
    Anthony is the absolute best customer service manager I’ve ever met very professional very attentive great with his employees awesome pizza never fails. He deserves a raise

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in San Antonio?

Delivery is available Monday to Wednesday from 9:00 AM to midnight; Thursday from 8:30 AM to midnight; Friday and Saturday from 8:30 AM to 1:00 AM; and Sunday from 9:00 AM to midnight.

Does Papa Johns Pizza offer takeout services?

Yes, Papa Johns Pizza offers takeout with hours matching their delivery schedule.