Papa Johns Pizza

3.7
322 reviews
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Business Details

1230 AUSTIN HWY, San Antonio, TX
78209, United States
(210) 436-7272
https://locations.papajohns.com/united-states/tx/78209/san-antonio/1230-austin-hwy
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 1230 AUSTIN HWY for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1230 AUSTIN HWY, San Antonio, TX
78209, United States

Hours

Reviews

3.7
322 reviews
5 stars
164
4 stars
53
3 stars
21
2 stars
15
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality; while some praised the pizza, others complained about undercooked or poorly made items.

Staff Performance

Some customers highlighted friendly and helpful staff, while others experienced rude management and unhelpful responses.

Delivery Problems

Several reviews mentioned issues with delivery, including late arrivals, incorrect orders, and drivers not following delivery instructions.
  • LK
    Logan Keene
    1 day ago
    1.0
    Tried placing an order on the app and it gave me an error message and didn't put the order through, but upon checking they still took the money out of my account. When I called someone answered with an attitude and told me theres nothing they can do and hung up on me. My bank is telling me it could take up to 10 days for the charge to finally drop and I get my money back, thanks a lot papa johns.
  • CH
    Chris Hernandez
    Jan 1, 2026
    5.0
    One of the best Papa John's experiences I've had. It was a very large order and they were able to accommodate in the time frame specified when creating the ticket. The group appreciates that it was warm and it was delicious
  • TC
    Tim Crawford
    Nov 22, 2025
    5.0
    The Big Papa is great!
  • TT
    Thecreativemind
    Nov 14, 2025
    2.0
    Let me start with I actually love Papa John’s pizza but this location has some poor services. Waited over 45 minutes for an order that was placed online earlier in the day. Order a total of 10 pizzas for my son’s end of the season soccer party. Never again will I trust this location with a big order.
  • CS
    Cyann Sandoval
    Oct 31, 2025
    1.0
    Absolutely horrid, made us wait 3 hours for a pizza just to cancel it when the door dasher was already there. The manager is horrible and they need to retrain their staff. Understaffed probably because the manager is awful
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in San Antonio?

Delivery is available from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

What are the takeout hours at Papa Johns Pizza?

Takeout is available daily from 10:00 AM to 10:00 PM.