Papa Johns Pizza

3.7
318 reviews
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Business Details

1230 AUSTIN HWY, San Antonio, TX
78209, United States
(210) 436-7272
https://locations.papajohns.com/united-states/tx/78209/san-antonio/1230-austin-hwy
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About

Pizza Restaurant
At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 1230 AUSTIN HWY for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1230 AUSTIN HWY, San Antonio, TX
78209, United States

Hours

Reviews

3.7
318 reviews
5 stars
162
4 stars
53
3 stars
20
2 stars
15
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent; some customers enjoyed the pizza while others found it lacking in toppings and poorly made.

Customer Service

Customer service experiences vary widely; some staff are praised for being friendly and helpful, while others are criticized for rudeness and poor management.

Delivery Issues

Delivery times are often longer than promised, with several customers reporting cold food and incorrect orders upon arrival.

Order Accuracy

There are frequent complaints about incorrect orders and the staff's inability to address these issues effectively.

Cleanliness and Environment

Some customers noted that the store is clean and welcoming, contributing positively to their experience.
  • TC
    Tim Crawford
    2 days ago
    5.0
    The Big Papa is great!
  • TT
    Thecreativemind
    Nov 14, 2025
    2.0
    Let me start with I actually love Papa John’s pizza but this location has some poor services. Waited over 45 minutes for an order that was placed online earlier in the day. Order a total of 10 pizzas for my son’s end of the season soccer party. Never again will I trust this location with a big order.
  • VV
    victor valencia
    Nov 4, 2025
    2.0
    Pizza was bad
  • CS
    Cyann Sandoval
    Oct 31, 2025
    1.0
    Absolutely horrid, made us wait 3 hours for a pizza just to cancel it when the door dasher was already there. The manager is horrible and they need to retrain their staff. Understaffed probably because the manager is awful
  • KK
    Kyle Kyle
    Sep 17, 2025
    1.0
    Very bad business practices they say they are open till 1:00 pm but turn you away after I have tried to order multiple times at different locations same thing no carry out or delivery after a certain time. This time it was 11:30pm and Google says they close at 1:00. So then I downloaded the app & I don't want the app but it says you can order in the app but haven't tried yet. Seems very shady to me I drove 30 mins to get pizza to tonight and was told no. You people at all locations need to advertise your hours correctly. This is false advertising & deceptive business practices. I have tried to order pizza four times now from different locations same thing every time. I will try one more time in a few days I get off work around this time and would like to try papa John's if it is still going to be like this I am going to contact my attorneys to sue you for false advertising & deceptive business practices.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in San Antonio?

Delivery is available from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

What are the takeout hours at Papa Johns Pizza?

Takeout is available daily from 10:00 AM to 10:00 PM.