Papa Johns Pizza

3.4
366 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 100 N. Santa Rosa St. for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
100 N. Santa Rosa St., San Antonio, TX
78207, United States

Hours

Reviews

3.4
366 reviews
5 stars
174
4 stars
40
3 stars
31
2 stars
11
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and long wait times for orders.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and delays in receiving their food.

Delivery Issues

Several reviews mentioned late deliveries, orders being canceled without notice, and problems with third-party delivery services.

Positive Experiences

Despite the negative feedback, some customers praised the quality of the pizza and the friendliness of certain staff members.
  • ML
    Michael Joseph Livezey
    4 days ago
    1.0
    They advertised in their widow a $9.99 any topping special but falsely advertised after refusing to give me that deal. It's in the windows I'll post Pic later.
  • JG
    John Paul “Dragon” Garcia
    Jan 6, 2026
    5.0
    I got a pizza Last Saturday around 1am and the manager gave me a great deal..... I guess I got lucky because I went back on Monday night and the person said they only take delivery orders after 10pm.... So I left empty handed and lost the feeling for papa's pizza... 🥴🥴🥴
  • CM
    Chastity Mamea-Uli
    Oct 23, 2025
    1.0
    They don’t close til 1am but stopped taking orders 10:30pm. 👀 so what do you guys do from 10:30pm to 1am? Stare at the walls?
  • SC
    Stefan C
    Oct 14, 2025
    1.0
    I live upstairs from This location so I frequently attend this spot but today they displayed deeply unprofessional and discriminatory behavior that no customer should ever encounter. My order placed was delayed over 40 minutes while others were served promptly. When I politely asked about the delay, two male employees became hostile and rude, using slurs and telling me it was my fault the order didn’t go in yet when I paid already The staff (pictured) were openly rude, dismissive, and used inappropriate language toward a loyal paying customer, then provided the wrong order and forced to be me to be charged twice. This was humiliating, disrespectful, and this kind of behavior should never happen to anyone. This kind of conduct reflects poorly on the brand and demands immediate corporate attention. Extremely Concerning Experience Discriminatory and Unprofessional Conduct
  • DG
    Dr GoodBear
    Oct 4, 2025
    1.0
    Can’t believe how badly customers can be ignored. Waited almost an hour at the front of the store as no one paid a couple minutes of attention to just hand me a pizza that was already ready paid for and made. Everyone was so focused on other tasks that I had to sit there almost an hour calling for help just to retrieve a pizza that was made 45 minutes ago.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 100 N. Santa Rosa St., San Antonio?

Delivery is available from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Friday and Saturday.

Can I order takeout from Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available daily from 10:00 AM to 10:00 PM.