Papa Johns Pizza

3.4
366 reviews

About

Pizza Restaurant
At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 100 N. Santa Rosa St. for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
100 N. Santa Rosa St., San Antonio, TX
78207, United States

Hours

Reviews

3.4
366 reviews
5 stars
173
4 stars
41
3 stars
31
2 stars
11
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unprofessional and rude behavior from staff, with reports of discriminatory conduct and poor handling of complaints.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and delays in receiving their food.

Delivery Issues

Customers frequently reported late deliveries, with some orders arriving cold or not at all, leading to frustration.

Cleanliness and Atmosphere

The restaurant was described as unclean and uninviting, with some customers noting a lack of attention to hygiene.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and highlighted positive interactions with specific staff members.
  • CM
    Chastity Mamea-Uli
    Oct 23, 2025
    1.0
    They don’t close til 1am but stopped taking orders 10:30pm. 👀 so what do you guys do from 10:30pm to 1am? Stare at the walls?
  • SC
    Stefan C
    Oct 14, 2025
    1.0
    I live upstairs from This location so I frequently attend this spot but today they displayed deeply unprofessional and discriminatory behavior that no customer should ever encounter. My order placed was delayed over 40 minutes while others were served promptly. When I politely asked about the delay, two male employees became hostile and rude, using slurs and telling me it was my fault the order didn’t go in yet when I paid already The staff (pictured) were openly rude, dismissive, and used inappropriate language toward a loyal paying customer, then provided the wrong order and forced to be me to be charged twice. This was humiliating, disrespectful, and this kind of behavior should never happen to anyone. This kind of conduct reflects poorly on the brand and demands immediate corporate attention. Extremely Concerning Experience Discriminatory and Unprofessional Conduct
  • NK
    Nede Kede
    Oct 5, 2025
    5.0
    Great place for pizza
  • DG
    Dr GoodBear
    Oct 4, 2025
    1.0
    Can’t believe how badly customers can be ignored. Waited almost an hour at the front of the store as no one paid a couple minutes of attention to just hand me a pizza that was already ready paid for and made. Everyone was so focused on other tasks that I had to sit there almost an hour calling for help just to retrieve a pizza that was made 45 minutes ago.
  • KO
    k oll
    Sep 28, 2025
    1.0
    Do NOT place delivery orders from here! I never received my order, but they definitely took money from my account as soon as order was placed.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 100 N. Santa Rosa St., San Antonio?

Delivery is available from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Friday and Saturday.

Can I order takeout from Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available daily from 10:00 AM to 10:00 PM.