At Papa Johns Pizza in San Antonio, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Antonio pizza for any occasion. Call us for pizza delivery in San Antonio or stop by 100 N. Santa Rosa St. for carryout to order the best pizza in San Antonio, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and long wait times for orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and delays in receiving their food.
Delivery Issues
Several reviews mentioned late deliveries, orders being canceled without notice, and problems with third-party delivery services.
Positive Experiences
Despite the negative feedback, some customers praised the quality of the pizza and the friendliness of certain staff members.
ML
Michael Joseph Livezey
4 days ago
1.0
They advertised in their widow a $9.99 any topping special but falsely advertised after refusing to give me that deal. It's in the windows I'll post Pic later.
JG
John Paul “Dragon” Garcia
Jan 6, 2026
5.0
I got a pizza Last Saturday around 1am and the manager gave me a great deal..... I guess I got lucky because I went back on Monday night and the person said they only take delivery orders after 10pm.... So I left empty handed and lost the feeling for papa's pizza... 🥴🥴🥴
CM
Chastity Mamea-Uli
Oct 23, 2025
1.0
They don’t close til 1am but stopped taking orders 10:30pm.
👀 so what do you guys do from 10:30pm to 1am? Stare at the walls?
SC
Stefan C
Oct 14, 2025
1.0
I live upstairs from This location so I frequently attend this spot but today they displayed deeply unprofessional and discriminatory behavior that no customer should ever encounter. My order placed was delayed over 40 minutes while others were served promptly. When I politely asked about the delay, two male employees became hostile and rude, using slurs and telling me it was my fault the order didn’t go in yet when I paid already
The staff (pictured) were openly rude, dismissive, and used inappropriate language toward a loyal paying customer, then provided the wrong order and forced to be me to be charged twice. This was humiliating, disrespectful, and this kind of behavior should never happen to anyone.
This kind of conduct reflects poorly on the brand and demands immediate corporate attention.
Extremely Concerning Experience Discriminatory and Unprofessional Conduct
DG
Dr GoodBear
Oct 4, 2025
1.0
Can’t believe how badly customers can be ignored. Waited almost an hour at the front of the store as no one paid a couple minutes of attention to just hand me a pizza that was already ready paid for and made. Everyone was so focused on other tasks that I had to sit there almost an hour calling for help just to retrieve a pizza that was made 45 minutes ago.
What are the delivery hours for Papa Johns Pizza at 100 N. Santa Rosa St., San Antonio?
Delivery is available from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Friday and Saturday.
Can I order takeout from Papa Johns Pizza, and what are the takeout hours?
Yes, takeout is available daily from 10:00 AM to 10:00 PM.
Does Papa Johns Pizza offer contactless delivery?
Yes, Papa Johns Pizza provides no-contact delivery to ensure a safe experience for customers.
Where is Papa Johns Pizza located in San Antonio?
Papa Johns Pizza is located at 100 N. Santa Rosa St., San Antonio, TX 78207, USA.
What types of food does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I order Papa Johns Pizza for delivery or carryout?
You can order online for delivery or carryout via their website or apps, including the Papa Johns app available on Apple App Store and Google Play Store.
What are the holiday hours for Papa Johns Pizza?
Papa Johns Pizza is open on December 24th from 10:00 AM to 1:00 AM but closed on December 25th. On December 31st and January 1st, it is open from 10:00 AM to 1:00 AM.
Are there any parking facilities near Papa Johns Pizza at 100 N. Santa Rosa St.?
Yes, SP Plus Parking, a transportation and parking facility, is nearby and can be convenient for customers driving to Papa Johns Pizza.
What nearby places can customers visit before or after dining at Papa Johns Pizza?
Customers can visit IHOP Cafe for a cafe experience or The Golden Goose, a Korean restaurant and bar, located near Papa Johns Pizza.
Are there nearby public transit or ATM services around Papa Johns Pizza?
Yes, there is a Comerica Bank ATM and Santa Rosa Hospital ATM nearby, which can be useful for customers needing cash or banking services when visiting.