Panera Bread

3.7
547 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread San Antonio is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
18039 I-10 West, San Antonio, TX
78257, United States

Hours

Reviews

3.7
547 reviews
5 stars
264
4 stars
107
3 stars
41
2 stars
29
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about missing ingredients, poorly prepared items, and unsatisfactory taste.

Cleanliness

Several customers noted that the restaurant was not well-maintained, with dirty tables and restrooms.

Pricing Concerns

Customers expressed that the prices were high relative to the quality and quantity of food received.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly staff, indicating that there are positive experiences to be had.
  • MW
    mark wypoo
    5 days ago
    1.0
    Food was great as always, but had to rate it on start with the horrible customer service. I was ordering at the front the other day when the “manager” Bambi gave me much attitude. I also saw him being rude to some fellow employees. I truly do like this location but considering never coming back.
  • KK
    Kristy
    6 days ago
    5.0
    Everything was on-point!! Soup, sandwich, and tea was delicious. Great service. Thank you!!
  • IM
    Israel Medellin
    Oct 8, 2025
    1.0
    This is the last time I go to this Panera at the Rim either management isn’t doing there job or don’t know what’s going on with this location . Not only are they always out of something or they just don’t give you everything you ordered. Also employees have no knowledge of there soups . I asked an employee if they had some type of spicy soup , they recommended the street corn soup, but that soup was sweet not spicy at all. Than I ordered the broccoli cheese soup a few times and it’s all cheese no broccoli pieces at all just like if I got the bottom of the pot Last night I ordered at drive through around 7pm there was only 1 car in front of me took a while Than when I get to the window and pay for my order I asked the employee that I wanted to add a French baguette they said they where out .So I asked why didn’t they inform me that that when I was ordering instead of just having me sit there and wait , they just threw a chip bag in my bag. So I asked for a refund someone came to the window and said they were going to give me a sandwich bread that it was the same as a baguette , but it wasn’t it was awful and broccoli cheese soup again all liquids no bits of broccoli at least ..This has happened a few times even missing items when I’ve ordered online. I saved the soup from last night I want a refund, and for the corn soup as well……
  • EL
    elisabeth lagos
    Oct 7, 2025
    1.0
    Drive thru i was there at 7:20 pm and the person my the drive thru js turned off the head set and so i went to the window and it was js 6 people talking in the kitchen i was there for 10 minutes until they cable to ask what i wanted.The service is really bad it would be great for the owner to go into the drive thru to see the quality of the service.
  • WW
    WC Windsor
    Sep 20, 2025
    5.0
    Great soup and sandwich! Reasonable price....

Frequently Asked Questions About Panera Bread

Does Panera Bread at 18039 I-10 West accept reservations?

No, this Panera Bread location does not accept reservations.

What are the operating hours for Panera Bread at this location?

Panera Bread is open Monday to Friday from 6:00 AM to 9:00 PM, Saturday from 6:30 AM to 9:00 PM, and Sunday from 7:30 AM to 8:00 PM.