Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread San Antonio is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
971 reviews
5 stars
540
4 stars
179
3 stars
71
2 stars
64
1 star
117
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers expressed disappointment with portion sizes and food quality, particularly with soups and sandwiches often lacking ingredients or being served cold.
Service Issues
There were numerous complaints about inconsistent and rude customer service, with some staff being unhelpful or dismissive.
Cleanliness
Many reviews highlighted the need for improved cleanliness, with dirty tables and floors being a common concern.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their kindness and helpfulness, indicating that service can vary significantly.
- CEC E2 days ago1.0Person who took our order was friendly and professional but when they had to fix an issue with the promo they needed a manager who wasn't around and couldn't be found. We just paid the full price as we were tired of waiting but then couldn't find any clean tables. Just ended up wiping one down myself. Disappointing.
- MHManuel Howard5 days ago1.0Congratulations Panera, on making the world’s tiniest bag of chips. 1 whole oz. Just, wow.
- MRMilee RayDec 31, 20251.0These folk clearly don’t like their jobs. Ask for to go, and they clearly don’t listen. Ask for a lid for my drink, they’re out and have a dirty drink station. The girl looks me dead in my eye, ask me if I ordered a dessert, I confirm. And she bags up the rest of my food, failing to put in the dessert she just asked me about……chiiiiiiiile
- TLTowanda LovegoodDec 23, 20252.0I LOVE Panera, but this was sad. I have a cold, so my husband went to get me some chicken noodle soup. For $9 there was THREE bites of food in my broth, 2 noodles, 1 carrot, and 1 piece of chicken. 😅🤒😭 Would love to have Panera make this right. 💔🍲
- DADeborah AndersonDec 14, 20252.0Visited at 6 on a Sunday. The majority of the empty tables weren't bussed, and there was a huge mess under most of them. The booth we sat in had a broken seat that sloped towards the floor. Customer service at this location has always been so-so in my opinion. And I use them regularly for catering. Lately, it's been good, but they can be inconsistent in arriving on time and with the entire order. Overall, I come back for the food but not the experience.
Frequently Asked Questions About Panera Bread
Does Panera Bread at 999 E Basse Road accept reservations?
No, this Panera Bread location does not accept reservations.
What are the opening hours for Panera Bread at 999 E Basse Road?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:30 AM to 8:00 PM on Sundays.
Can I order delivery or pickup from this Panera Bread location?
Yes, Panera Bread offers delivery and pick-up services. You can order online for rapid pick-up or delivery.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner meals.
What types of food specialities can I find at Panera Bread?
They specialize in fresh soups, salads, artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, vegetarian broth bowls, and the 'You Pick Two' menu option.
Does Panera Bread accept major credit cards and cash?
Yes, payment options include American Express, Visa, MasterCard, Discover, and cash.
Does Panera Bread have a drive-thru service at this location?
No, this Panera Bread location does not have a drive-thru service.
What nearby wellness or spa options are available around Panera Bread?
Nearby wellness and spa options include Zenergy Chair Massage and Stretch Zone, both great for relaxation before or after your meal.
Are there other dining options near Panera Bread on E Basse Road?
Yes, nearby restaurants include Chinatown Cafe, Sushi Zushi, Pei Wei Asian Kitchen, Torchy's Tacos, and Honey Baked Ham for diverse dining experiences before or after visiting Panera Bread.
How can the nearby services like The UPS Store and Shred Nations be convenient when visiting Panera Bread?
The UPS Store and Shred Nations provide printing, shipping, and shredding services nearby, making it easy to handle errands before or after enjoying a meal at Panera Bread.