Outback Steakhouse

4.3
3458 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in San Antonio off Loop 410 West and Ingram Road at the Ingram Park Mall.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
6569 Ingram Road, San Antonio, TX
78238, United States

Hours

Reviews

4.3
3,458 reviews
5 stars
2,232
4 stars
580
3 stars
250
2 stars
146
1 star
250

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked or overcooked steaks, bland flavors, and inconsistent preparation.

Service Issues

Numerous reviews highlighted slow and inattentive service, with some customers feeling ignored or receiving incorrect orders.

Positive Staff Interactions

Despite service issues, several customers praised specific staff members for their attentiveness and friendliness, indicating that individual experiences can vary.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues, particularly in restrooms, which detracted from the overall dining experience.

Value for Money

Some customers felt that the prices did not match the quality of food and service received, leading to disappointment.
  • TS
    Tomas Sanchez
    Nov 15, 2025
    1.0
    Tonight we decided to visit Outback for a nice dinner, but unfortunately the experience fell short. We were first seated at a booth that hadn’t been cleaned — the table was dirty and the seats were full of crumbs. We were moved to another table, and things seemed fine at first. We ordered the Mozzarella Boomerang, which arrived without marinara sauce. When we asked for some, we were told they were out. We placed our entrées, and the food took quite a while to arrive. I had ordered a baked potato with extra butter, but it came with almost none. When I asked for more, I was told they were out of butter as well — which likely explains why we never received any bread. I also ordered the Bloomin’ Burger, which arrived missing the bloomin’ petals. At the end of the meal, we waited for the cheesecake that comes with the Aussie Meal, and again had to ask about it. We were then told they were out of cheesecake, too. When we asked for dessert alternatives, the server let us know that anything else would come with an upcharge. It didn’t feel right that the restaurant was out of the included dessert, yet the cost issue fell on the customer. I’ve always loved Outback, but this visit was disappointing. To top it off, the server mentioned that last week they had even run out of ketchup and steak sauce. Hoping this location gets things back on track.
  • HH
    Hopeac44
    Nov 13, 2025
    5.0
    We went with a party of 14 and had only one waiter serving is and he did a tremendous job. He was right on to of everything we needed. The good was great and served hot.
  • JG
    J Gutz
    Nov 12, 2025
    1.0
    On Veterans Day, other parties of 2 were seated before hour party of 2. Don’t rely on text notifications, which failed. Management resorted to a handwritten seating log which ended up extending to a 2 hour wait for a table, while our starter arrived in reasonable time, I waited another 1 hour delay for my steak. In the end, we left Outback 4 hours after arrival. Manager provided a $10 discount coupon and a free blooming onion voucher for our next visit. Obviously, I won’t be visiting here. Suggest that next year, Vets come prepared to pickup a voucher instead of spending half a day waiting for your meal. Luckily there were other veterans that shared memories of their military service while waiting alongside us as our lunch hour turned into dinner.
  • EB
    Elijah Baker
    Nov 1, 2025
    1.0
    The manager was nice and helpful the server was unpleasant she forgot our bread and drinks when we walked in we had to ask for them while we wait for our server to come back the server also ignored me when I asked for drink refills while she helped everyone else the food was undercooked when we asked for well done on our steaks unsatisfied with this restaurants services
  • RB
    Rachael Burns
    Oct 29, 2025
    5.0
    We had the three course meal. It is a great value for what you get. It was a busy night but our server was awesome. The 3 star is due to the two hostess. They were not friendly at all. The just stared at us waiting for us to say something. After they sat us I said thank you and she walked away and said nothing. I’m polite to you I expect the same. Food was great the manager was helping and checking on everyone. They just need to work on their hostess.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.