Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in San Antonio off Loop 410 West and Ingram Road at the Ingram Park Mall.
Many customers experienced slow service, with long waits for food and inattentive staff.
Food Quality
There were numerous complaints about the food being undercooked, overcooked, or lacking flavor, particularly with steaks.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in restrooms and on tables.
Positive Experiences
Despite the negative feedback, some customers praised specific servers and enjoyed their meals, indicating that experiences can vary.
BA
Brynn Aquila
4 days ago
5.0
This restaurant is my favorite place to eat. Unfortunately there was another patron who was discriminatory towards me today. Luckily the staff and management were amazing at responding and went well above and beyond on making the experience sting a little less. Big shout out for all of the care and compassion in taking care of my wife and I during a difficult moment!
MM
Michelle Marin
5 days ago
2.0
We decided to have dinner around 7ish. We ordered 1 steak and a burger. It took over 30 minutes. The restaurant was not packed or full. Our baked potatoes were cold. We asked for them to be heated. The waitress said she would bring new ones. After 10 minutes we asked for a manager. He took another 5 minutes then emerges with our potatoes. We explain everything and even that now our steaks were cold. He's smiling and responds with "mhm, well there are 2 big parties here" and "Can I get you anything else?" No apology. So apparently if they have a big party they can't serve any other table a hot steak and side. Too much to ask for. So disappointed.
EE
Erika Elizondo
Jan 2, 2026
1.0
Went to go have a date night with my husband. We walked to our booth and it was wet. The seat was wet and full of crumbs. The table was dirty as well. We waited an hour and 45min for our food. When it finally arrived it was cold! Not warm but cold! The service was horrible. They took it back to warm it up and took 37 min to get it back. The restroom was filthy! Kitchen towels were wrapped around the leaking sink. Toilet paper all over the floor and no soap! We previously went to the Outback on Military Dr near City Base and we had a great experience but this location is horrible!
DS
Daniel Stoudt
Jan 2, 2026
1.0
Went to dinner tonight for my Birthday with my wife, request a table for two, greeter specified there would be a wait but if we wanted a booth they could seat right away, so we waited for a minute and was offered a half table/booth so we sat and waited 10mins before anybody acknowledged us we placed our order. We ordered the 6oz sirloin and shrimp requested steak to be cooked medium, got the steak and was hard cooked to well done and dry, also the shrimp was very small and overcooked, they took it back brought another steak and it was cooked medium rare close to rare. Very disappointed on the service and the Quality of the Food, this used to be a good Restaurant and we have always liked the Food but Today was a wake up why this Company is Struggling. Businesses thrive on customer service and good food. Every customers order contributes to your employees pay and the business, the employee's need to take pride in their work and strive to make sure the customers are satisfied.
JE
Joel Espinoza
Jan 2, 2026
5.0
What can I say? The experience here was amazing! Been a long time since I have been to Outback Steakhouse and I had a blast with my family. Our waitress Mia was very attentive. She made sure that we were okay and our drinks are filled. Her personality makes me want to come back again for the summer, since I am stationed in North Carolina. The food was amazing as well and cooked perfectly.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the Outback Steakhouse San Antonio Ingram Road's regular operating hours?
We are open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer any happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
Can I place an order for delivery or pickup?
Yes, you can order for in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery through our online ordering system.
Where can I view the menu for Outback Steakhouse San Antonio Ingram Road?
You can view our full menu online at https://www.outback.com/menu/san-antonio or check our lunch menu at https://www.outback.com/lunch.
Which payment methods does Outback Steakhouse accept?
We accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Does Outback Steakhouse accommodate dietary preferences like gluten-free or vegetarian options?
Yes, we offer gluten-free and vegetarian options. You can view our gluten-free menu online for more details.
Is there family-friendly seating and accessibility at this location?
Yes, we welcome families and provide wheelchair accessible seating, restrooms, and parking, as well as high chairs for children.
What nearby places can I visit before or after dining at Outback Steakhouse Ingram Road?
You can visit the Ingram Park Mall and shops like Macy's, Victoria's Secret & PINK, and Best Buy Mobile Store nearby. For a sweet treat, Baskin-Robbins and Marble Slab Creamery are also close by.
Are there convenient parking options near Outback Steakhouse on Ingram Road?
Yes, there is a parking lot adjacent to our location making it easy for you to park while visiting.
What fast food restaurants are near Outback Steakhouse for quick dining alternatives?
Nearby fast food options include Chick-fil-A and Whataburger, both located near our Ingram Road location for a quick meal before or after your visit.