Outback Steakhouse

4.3
3502 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in San Antonio off Loop 410 West and Ingram Road at the Ingram Park Mall.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
6569 Ingram Road, San Antonio, TX
78238, United States

Hours

Reviews

4.3
3,502 reviews
5 stars
2,261
4 stars
588
3 stars
250
2 stars
151
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers experienced slow service, with long waits for food and inattentive staff.

Food Quality

There were numerous complaints about the food being undercooked, overcooked, or lacking flavor, particularly with steaks.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in restrooms and on tables.

Positive Experiences

Despite the negative feedback, some customers praised specific servers and enjoyed their meals, indicating that experiences can vary.
  • BA
    Brynn Aquila
    4 days ago
    5.0
    This restaurant is my favorite place to eat. Unfortunately there was another patron who was discriminatory towards me today. Luckily the staff and management were amazing at responding and went well above and beyond on making the experience sting a little less. Big shout out for all of the care and compassion in taking care of my wife and I during a difficult moment!
  • MM
    Michelle Marin
    5 days ago
    2.0
    We decided to have dinner around 7ish. We ordered 1 steak and a burger. It took over 30 minutes. The restaurant was not packed or full. Our baked potatoes were cold. We asked for them to be heated. The waitress said she would bring new ones. After 10 minutes we asked for a manager. He took another 5 minutes then emerges with our potatoes. We explain everything and even that now our steaks were cold. He's smiling and responds with "mhm, well there are 2 big parties here" and "Can I get you anything else?" No apology. So apparently if they have a big party they can't serve any other table a hot steak and side. Too much to ask for. So disappointed.
  • EE
    Erika Elizondo
    Jan 2, 2026
    1.0
    Went to go have a date night with my husband. We walked to our booth and it was wet. The seat was wet and full of crumbs. The table was dirty as well. We waited an hour and 45min for our food. When it finally arrived it was cold! Not warm but cold! The service was horrible. They took it back to warm it up and took 37 min to get it back. The restroom was filthy! Kitchen towels were wrapped around the leaking sink. Toilet paper all over the floor and no soap! We previously went to the Outback on Military Dr near City Base and we had a great experience but this location is horrible!
  • DS
    Daniel Stoudt
    Jan 2, 2026
    1.0
    Went to dinner tonight for my Birthday with my wife, request a table for two, greeter specified there would be a wait but if we wanted a booth they could seat right away, so we waited for a minute and was offered a half table/booth so we sat and waited 10mins before anybody acknowledged us we placed our order. We ordered the 6oz sirloin and shrimp requested steak to be cooked medium, got the steak and was hard cooked to well done and dry, also the shrimp was very small and overcooked, they took it back brought another steak and it was cooked medium rare close to rare. Very disappointed on the service and the Quality of the Food, this used to be a good Restaurant and we have always liked the Food but Today was a wake up why this Company is Struggling. Businesses thrive on customer service and good food. Every customers order contributes to your employees pay and the business, the employee's need to take pride in their work and strive to make sure the customers are satisfied.
  • JE
    Joel Espinoza
    Jan 2, 2026
    5.0
    What can I say? The experience here was amazing! Been a long time since I have been to Outback Steakhouse and I had a blast with my family. Our waitress Mia was very attentive. She made sure that we were okay and our drinks are filled. Her personality makes me want to come back again for the summer, since I am stationed in North Carolina. The food was amazing as well and cooked perfectly.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.