Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in City Base off Military Drive and S. New Braunfels Avenue.
Customers generally praised the food, highlighting the steaks and other dishes as delicious, though some noted issues with over-salting and portion sizes.
Service Consistency
While many reviews praised the service as attentive and friendly, there were several complaints about slow service and inexperienced staff.
Cleanliness and Atmosphere
The restaurant was often described as clean and having a pleasant atmosphere, although some customers mentioned issues with temperature and noise levels.
Management Response
Feedback indicated mixed experiences with management, with some customers appreciating the attentiveness while others reported poor handling of service issues.
CH
Carrie Hanson
Jan 4, 2026
5.0
Food was on point and the service was awesome!!
NN
Natalia Nicole
Dec 28, 2025
4.0
First time ever having outback. It was good, so was the drink. Only complaint, the one standard stall in the women’s bathroom…..small as hell
AS
Ana Fittipaldi Shepard
Dec 23, 2025
5.0
Excellent food.
Our waiter was a bit overwhelmed but he helped us the best the could. I would go back
TG
Tony Griffin
Dec 18, 2025
3.0
Went one on Military drive. Food was good. I think they have a severe breakdown in how you wait a table. The waiter was nice but literally done nothing. After about 15 minutes,we had to ask where our drink were. Then everything else was done by the bus boy. He brought the bread,the appetizer,the salads,and the entree.He asked if we needed anything and was very helpful. We needed more bread and asked waiter when he came by. He went to the bus boy and told him while he just stood there talking to another female waitress. We felt bad for the bus boy.
DD
Dinah D
Nov 27, 2025
1.0
I came here on Veterans Day with a party of 7 total to get my Veterans Day deal. There was a line out the door to just talk to the hostess for a table. I mean it was Veterans Day so of course they were busy. No big deal. I called over the phone to get on the wait list while we did a bit of shopping. I was told wait an hour to get seated. After waiting an hour and a half and hearing nothing i called back just for an update. To which i was told they “didn’t see my name on the list” i asked if she can check my phone number because i received a text saying i was on the wait list. The hostess then said she “found it” and to come in because there’s a booth available, and also asked if that was okay because it normally seats 6. I replied “yes that’s fine, we can come in now right?” She said “yes. we’re going to get it cleaned right now.” Once i get in, the manager just randomly comes up.. flips a few pages, (in the midst of this tells the hostess how to accurately give someone a wait time by counting the number of tables currently seated, etc.) then says to me “i dont see your name” i was never addressed with a hello, or anything….i assumed she was the manager because she had on a pink shirt that day. Anywho, after being told by the manager she doesn’t see my name, i told her that i was just told that over the phone and that the young lady said she also didn’t see it but found it and to come in. To which the hostess replied “i didn’t say that. I told you you’d have to go back on the waitlist, and wait 4 hours, and you hung up” which was not true at all. Before hanging up i always confirm that everything is settled for clarity. Instead of owning up to her mistake she made me seem as if i was incompetent or lying. The manager also made no effort to help me in that instance. Me and all my friends just left and went to another restaurant. To which then i received a text saying my table was ready about 3 hours later. The wait time was never the issue. It was how it was improperly handled. Instead of saying “your wait time is longer than the time previously stated/ a mistake was made” they made it look like i was just crazy & making up a story. Won’t be returning to this location.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
Does Outback Steakhouse accept reservations?
Outback Steakhouse does not accept reservations at this location.
What are the operating hours of Outback Steakhouse?
Outback Steakhouse is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Is there a happy hour at Outback Steakhouse and when?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM.
Does Outback Steakhouse offer gluten-free menu options?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view the gluten-free menu online for recommendations.
What payment methods are accepted at Outback Steakhouse?
Outback Steakhouse accepts American Express, Cash, Mastercard, and Visa.
Can I order takeaway or delivery from Outback Steakhouse?
Where can I download the Outback Steakhouse mobile app?
You can download the Outback Steakhouse app on Google Play or the AppStore for easy curbside takeaway and delivery.
What are some nearby dining options around Outback Steakhouse at City Base?
Nearby dining options include Salad and Go, Cheddar's Scratch Kitchen, Dave's Hot Chicken, Crumbl - Brooks, BJ's Restaurant and Brewhouse, Pluckers Wing Bar, Texas Roadhouse, Killer Burger, Nineteen17, and Black Bear Diner.
Are there any nearby wellness services around Outback Steakhouse?
Yes, nearby wellness services include 6 to 9 Dental Texas, The Joint Chiropractic, Ideal Dental Brooks City, Brooksnails & Spa, Linda's De Novo Hair Design, and eforea spa.
What are some nearby places to visit after dining at Outback Steakhouse?
You might enjoy visiting The Greenline Park at Brooks for outdoor activities or stay at nearby Embassy Suites by Hilton San Antonio Brooks Hotel & Spa for accommodation.