Brand Certified
McDonald's
2.9(702 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
14250 Potranco Road, San Antonio, TX
78245, United States
Certified by McDonald's • Mar 01, 2026
(210) 679-0326
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.9
702 reviews
5 stars
218
4 stars
92
3 stars
78
2 stars
60
1 star
254
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Order Accuracy
Many reviews highlighted issues with order accuracy, with customers often receiving incorrect items or missing items from their orders.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.
Food Quality
Several customers mentioned that the food was often cold or not fresh, with complaints about the quality of fries and other menu items.
Management Issues
Multiple reviews pointed to poor management practices, including inadequate staffing and lack of effective communication with customers.
- TTThejasonsancho2 days ago5.0I went for a late night snack and had a great experience, Bethany provided great customer service through my first experience at this McDonalds. I will definitely be returning.
- MGMarcus Gentry2 days ago1.0Got out of work late and thought I was going to get a quick bite to eat… I ordered on the app and the order went through like usual but when I got to the store the drive thru was blocked off with cones. I parked and tried the door and it was locked. I tried calling a couple of times and the phone just rang and rang. Ended up having to cancel my order. I’m not sure what was going on but I was seriously irritated and have zero intention on returning to this particular McDonald’s.
- LCLucas CruzFeb 22, 20261.0Would give it a zero if I could, ordered curbside and waited 20+ minutes at the pick up spot. Literal droves of people inside and the drive through got serviced back to back and yet they had the same people waiting on the curbside spots the entire time.
- BFbrian fordFeb 18, 20263.0This McDonald’s has decent food. The surface ain’t always the best and they always forget to put the stuff that you want into your sack and sometimes forget to put the food in your sack cause there is such a rush to get the people out of the drive-through and when you go in, you might get a little bit better service but sometimes they still forget your stuff so my suggestion is to make sure you look through everything. make sure you have everything before you drive back to the house or you might be very disappointed when you get home.
- JIJason IdrogoFeb 18, 20265.0I mean, it’s McDonald’s. You know how that is but this McDonald’s ain’t like no other. This is honestly one of the best McDonald’s I ever been to and I come here multiple times. The manager is on point.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery service?
Yes, delivery is available 24/7 via their delivery service.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's has a drive-thru that operates 24/7.
Where is this McDonald's located?
It is located at 14250 Potranco Road, San Antonio, TX 78245, USA.
How can I place an order for delivery or pickup?
You can place an order using the McDonald's App for iOS or Android, or order online via their delivery URL or smart link.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any convenient locations to fuel up near this McDonald's?
Yes, H-E-B Fuel gas stations are located nearby, which can be useful if you want to refuel your vehicle during your visit.
What other fast food options are close to this McDonald's?
Nearby fast food options include Burger King and Taco Bell, offering alternative dining choices in the area.
Can I get a haircut or spa service near this McDonald's?
Yes, Sport Clips Haircuts, Palazzo Nail Bar, Supercuts, Vibes spa and threading, and MassageLuXe are nearby for haircuts and spa treatments.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website