Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.2
552 reviews
5 stars
196
4 stars
89
3 stars
58
2 stars
29
1 star
180
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional service, particularly during evening shifts, with many experiences of incorrect orders and long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including unpleasant odors and dirty dining areas.
Speed of Service
Many reviews mentioned excessively long wait times for food, both in the drive-thru and for curbside pickup, often exceeding 30 minutes.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
- JSJoshua SingletonJan 4, 20261.0Took a long time to bring out the cookies and they were burnt when brought to the car.
- CEConsuelo EvansDec 26, 20251.0I really hate this because this is the closest McDonald’s to my house, but this is the SECOND time I’ve received an undercooked burger from this location and I’ve never experienced this at any McDonald’s in my life. They also stay messing up breakfast orders to the point where when we go there my son says “I hope they don’t mess up our order this time.” Get it together is all I can say. This is DISGUSTING. And offering to remake it or give a free meal isn’t enough. Have some compassion and remorse and assure your customers you’re going to retrain your staff because clearly they all need it. 🤢
- HCHal ChitwoodDec 20, 20255.0There are some of the nicest employees at any restaurant in this McDonald's. My wife and I enjoy meeting them every time we visit.
- DMDaniella MilesDec 15, 20251.0Never thought I'd be writing a review for McDonald's, but here we are. Whoever is taking orders at this location seriously needs a crash course in customer service. The interaction started off rude with a blunt "What do you want?" and the attitude didn't stop there. Honestly, it was so bad that I half-wondered if they might've messed with my food after I matched their energy! Everyone else I interacted with was friendly. Never again.
- MAMaricruz ArizolaDec 14, 20251.0My family and I have given this location a few tries, months apart, yet still same quality service. This last experience was the last. It took like 45 min. To an hour for just a 10 piece nugget meal only to have stale old nuggets and cold fries. When my husband took it back inside he said the employees were just in their phones. I don’t understand how this is a fast food restaurant and all these bad reviews. It looks like nothing has been done about it.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 14060 W Fm471, San Antonio?
McDonald's is open 24 hours a day, 7 days a week, including holidays.
Is the McDonald's location at 14060 W Fm471 equipped with a drive-through service?
Yes, this McDonald's location offers drive-through service 24/7.
Can I place an order for delivery from this McDonald's?
Yes, delivery is available 24/7, and you can order online at https://mcdonalds.order.online/business/-5579.
Which payment methods are accepted at McDonald's in San Antonio, TX 78254?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer free WiFi and seating?
Yes, there is free WiFi available and seating including wheelchair accessible seating at this location.
Are there mobile apps available for ordering from McDonald's?
Yes, you can order through the McDonald's App available on the App Store and Google Play Store.
What kind of menu options does McDonald's at this location offer?
They serve breakfast, lunch, dinner, desserts, coffee, and also have a children's menu with quality ingredients.
What nearby places can I visit before or after dining at McDonald's on W Fm471?
You can visit nearby places such as CityVet | Kallison Ranch for pet care, Great Clips for a haircut, or Baskin-Robbins for ice cream treats.
Are there alternative food options nearby if I want to try other restaurants near McDonald's?
Yes, nearby you can find Pizza at Papa Johns Pizza, Mexican cuisine at Las Palapas Restaurants, or coffee and donuts at Dunkin'.
Is there convenient access to services like gyms or car wash near McDonald's on W Fm471?
Yes, Anytime Fitness gym and Club Car Wash are located nearby, useful for combining errands with your visit.