McDonald's

3.7
2201 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7212 NW Loop 410, San Antonio, TX
78245, United States

Hours

Reviews

3.7
2,201 reviews
5 stars
938
4 stars
498
3 stars
315
2 stars
139
1 star
311

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several mentioning long wait times and unhelpful staff.

Food Quality

While some customers enjoyed the food, others complained about incorrect orders, food quality issues, and cleanliness.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty play areas and tables.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru, with some experiencing significant delays.

Family-Friendly

The play area received positive feedback, with some customers appreciating the family-friendly atmosphere despite other issues.
  • CC
    Catt Crosby
    5 days ago
    3.0
    They move slowly and the food was not hot :(
  • AB
    Anna Barrientes
    Jan 4, 2026
    1.0
    Worst cm at who is taking orders at window right now girl was so rude! Never coming here again
  • AA
    Andrew
    Dec 28, 2025
    2.0
    I have always gone to MacDonalds Early in the morning for breakfast with my kids and family and I have always enjoyed it until this morning the service was bad it took 30 mins waiting to get served with bad customer service. I asked to get a separate order and they responded with we are not allowed by MACDONALD TO DO 2 ORDERS ON VEHICLES. YOUR GOING TO HAVE TO TURN AROUND OR COME BACK LATER ON WHEN THE LOBY IS OPEN. ?can ya confirm that?
  • CV
    Carlos Villarreal
    Dec 27, 2025
    1.0
    Christmas Eve.. this store had a complete melt down.. we had placed a pick up order.. waited over an hour for it. Couldn’t cancel order cause they closed it out before actually giving us our food.
  • CM
    Chris McGhee
    Dec 4, 2025
    1.0
    All around annoying experiences I’ve had before, but yet again because I live so close and my wife wanted a spicy chicken wrap I went. I went tonight, 3 cars in drive, and one other pull up to the other speaker after I do. Waited 7 minutes for no response before I left. Seriously need a new crew and management!!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 7212 NW Loop 410, San Antonio?

McDonald's is open daily from 5:00 AM to 1:00 AM Sunday through Thursday. On Fridays and Saturdays, it stays open until 2:00 AM.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has a drive-through that operates from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.