Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,672 reviews
5 stars
623
4 stars
337
3 stars
258
2 stars
109
1 star
345
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported consistently poor service, including long wait times, incorrect orders, and rude staff.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
Staffing Issues
Customers frequently mentioned being served by a skeleton crew, resulting in slow service and inadequate attention to orders.
Positive Experiences
A few reviews praised specific staff members for their excellent customer service, indicating that there are some positive interactions.
- JHJennifer HolguinJan 1, 20261.0Horrible! Daniel in the drive thru does not answer the intercom and when you drive around his response is. "Man we're on a skeleton crew" Since you hate your job Daniel maybe you should go somewhere where customer service is not a requirement. It's people like myself paying your salary. Sadly the one star is too much!
- BQBasirullah QasmiDec 29, 20251.0Staff are walking around in the kitchen, but you would see that they do almost nothing. If you order here and come to pick it up, you have to wait at least 20 minutes. Never recommend this place to anyone.
- RCRon ComeauDec 23, 20254.0Really not liking the personless direction McDonald's is taking. It was not intuitive to order at the kiosk and get credit on the app, and the McDonald's app will only allow 1 receipt upload per month.
- MGMatthew GamezDec 17, 20251.0I ordered online went to pick up my order and it was the cheapest completely wrong order, thinking it just a mistake I go back for lunch just two burgers an the got the order wrong too 🤦 dose the manger even know what's going on?
- RMRobert McClureDec 15, 20251.0Our order is completely incorrect. Items were misboxed, and once again the requested condiments were missing. This location consistently falls short, either through poor service or no service at all. At this point, replacing the entire operation with automation would likely produce more accurate results.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 7257 N Loop 1604, San Antonio, TX?
McDonald's at 7257 N Loop 1604 is open 24 hours a day, seven days a week.
Does this McDonald's location offer a drive-thru service?
Yes, this McDonald's location has a drive-thru open 24/7 for your convenience.
Can I order food delivery from this McDonald's location?
Yes, delivery is available 24/7 with options such as curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I place an order through McDonald's mobile app?
You can download the McDonald's app from the Apple App Store or Google Play Store to place orders easily.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's provide WiFi and mobile ordering services?
Yes, this location offers free WiFi along with mobile ordering and mobile offers to enhance your experience.
What is the address and contact number of this McDonald's?
The address is 7257 N Loop 1604, San Antonio, TX 78256. You can call them at +1 210-877-2801.
What are some nearby dining options around McDonald's?
Nearby dining options include Bill Miller Bar-B-Q, Koifin Poke sushi restaurant, Church’s Texas Chicken, Pizza Hut, and Taco Bell, providing a variety of cuisines for visitors.
Are there convenient services near McDonald's for quick errands?
Yes, nearby services include Western Union for money transfers, Shell gas station, and Redbox rental kiosks, making it easy to run errands when visiting McDonald's.
What local spots can I visit near McDonald's for beauty, grooming, or relaxation?
Nearby spots include Hair Club Barbershop, Charisma Nail & Spa, Mirage Beauty Salon, and Mac's Barbershop for beauty and grooming needs.