McDonald's

3.5
1655 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7257 N Loop 1604, San Antonio, TX
78256, United States

Hours

Reviews

3.5
1,655 reviews
5 stars
623
4 stars
337
3 stars
255
2 stars
108
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and confusion regarding menu items.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising individual employees while others reported rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Management Issues

Customers expressed concerns about poor management, including disorganization and lack of oversight, which affected service quality.
  • SM
    Saanvi Mistry
    4 days ago
    1.0
    I ordered my food for pickup in store at 11:16pm, but when we tried to pick up our orders (at 11:32pm) all the doors were locked and the employees made eye contact with us and just ignored us. Also, their dine-in hours are inaccurate. If y’all wanna be lazy and lock the store early make sure your hours reflect that. And if you’re not doing pick up orders, why is it an available option on the app?? This place sucks lmao, only come here if you have 45 mins to spare waiting in the drive thru line.
  • SC
    Sebastian Campa
    4 days ago
    1.0
    bro told me gimmie a second, then waited 20 minutes and didn’t say a word to me just drove off fr.
  • RB
    Ryan B58
    Nov 16, 2025
    1.0
    Waited 35 minutes at curbside for my order just to be told that they don’t have the breakfast anymore that I ordered way on time… the manager blamed it on one employee in particular falling behind, which to me is unacceptable and not a proper excuse it has nothing to do with wasting my time, and money. The app said it would be out in a few minutes waited over half an hour and left empty handed. Not okay. All I ordered was a sausage egg and cheese biscuit. The world is in trouble if people can’t even make breakfast sandwiches in under 30 mins The girl working curbside will be on her phone the entire time while walking orders out to vehicles. No sense of urgency or regard for other peoples time.
  • EN
    Eric N
    Nov 7, 2025
    4.0
    The food is great here and the service is also great. The only reason why I give this place a 4 out of 5 stars is because the restrooms and part of the lobby where I was at the time was a little messy. I will return and if the issues have been addressed I will be more than happy to change my review to a 5 star.
  • GF
    Gustavo Facundo
    Nov 4, 2025
    1.0
    Well it took forever to get my frappe and there was some kind of confusion between the people working in there cuz the guy from the speaker told me to go to the 2nd window and by the time i got there the lady was surprised that i haven't ordered yet so she had to take my order,charge me and deliver my things at the same time.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 7257 N Loop 1604, San Antonio, TX?

McDonald's at 7257 N Loop 1604 is open 24 hours a day, seven days a week.

Does this McDonald's location offer a drive-thru service?

Yes, this McDonald's location has a drive-thru open 24/7 for your convenience.