McDonald's

Reviews

• PS

  PSPyro S

  2 days ago
  5.0
  A young man named Caleb restored my confidence in McDonald’s customer service today. He was courteous, respectful, and went above and beyond to answer my questions. If McDonald’s continues hiring team members like Caleb, their reputation for great customer experiences will truly shine again.
• SA

  Stephany Ann

  Feb 24, 2026
  1.0
  Place an online order for pickup at the crib site and upon arrival at the restaurant, I was informed that my order had been canceled. I spoke with the manager, who was somewhat helpful but repeatedly stated that my order was still pending. She instructed me to check in, but the order continued to display as canceled. Consequently, I was informed that I would need to place a new order. The restaurant charged me $43 for the canceled order and attempted to process a replacement order. They assured me that the funds from the original order would be refunded to my card within two days. However, if I still desired the original order, I would need to place a new one. Despite my repeated apologies, the manager contacted Richard, who reiterated the same refusal to provide us with the corporate number. The manager provided us with the store number to contact Liz in the morning. When asked about Liz’s availability, she informed us that she was unavailable due to a meetings. She instructed us to continue calling until we reached her. McDonald’s needs to improve its app. If the app is not working, it is unacceptable that they are taking our money without providing a satisfactory resolution.
• TB

  TeeBabie Blu

  Feb 17, 2026
  2.0
  Love how you order delivery through the app but when your order arrives wrong u can't even call the store to let them know. They blame the delivery drivers. They didn't fix the order 😒
• ML

  Martha Lozano

  Feb 15, 2026
  1.0
  Pésima atención jamás vuelvo a ir a este mcdonald's las empleadas tiene preferencias con sus familiares los atienden desde que llegan y alas demás personas ni caso nos asen media hora dure aki se supone que es rápida la atención
• LG

  LEAPING_GAMER Gamer

  Feb 3, 2026
  1.0
  Literally every time i come here the mcafee machine is not available bc “it needs to be cleaned” the last three times ive came it hasn’t been available they haven’t cleaned it im not even joking you. All these employees and not one person can make sure to press a button and clean the machine? Might as well take it off your menu since it’s never available.