McDonald's

3.8
2354 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6921 Military Dr W, San Antonio, TX
78227, United States

Hours

Reviews

3.8
2,354 reviews
5 stars
1,043
4 stars
492
3 stars
341
2 stars
152
1 star
326

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly during late-night shifts.

Food Quality

Several reviews mentioned cold or improperly prepared food, including missing items and poorly cooked meals.

Cleanliness

While some customers noted cleanliness in certain locations, others reported dirty dining areas and restrooms.

Positive Experiences

A few customers shared positive experiences with friendly staff and good service, highlighting specific employees who went above and beyond.
  • SR
    St Ramz
    2 days ago
    1.0
    There is always an issue with this McDonald's location on Ingram and Callaghan. There is constant employee turnover. Overall the food is mediocre and service is beyond below average. My last experience left me shocked at how lazy people can be. I ordered a 20 piece nugget meal and a 6 piece nugget mighty kids meal. I was told to move forward to the last window to wait for my food. Almost 15 mins later when the staff member brought my food to the window on a tray I didn't get my nugget dipping sauce. So I asked for it again There and the staff member gave me only 2 of 2 kind. I asked for more of one because 2 would not be enough for 20 nuggets. The staff member stated I don't have anymore here and placed their hand on the window seemingly as if I would say ok they close the window and I drive off. Instead I stated I'll wait and to this the staff member said ugh, slightly bent down and grabbed more dipping sauce from a lower shelf. Avoid this location if possible. Do not recommend.
  • AR
    Abby Rodriguez
    2 days ago
    1.0
    Hate this McDonalds even when they’re not busy I went in today asked for two breakfast meals and they got it wrong, the manager was rude while I was getting my order and paying for my meal.
  • DC
    Defaus L Cross
    Dec 30, 2025
    5.0
    My wife & I enjoyed the stay & for ts it was very relaxing & peaceful!
  • RR
    Rammyflower
    Dec 18, 2025
    1.0
    we waited ten minutes just for the worker to be so incompetent she misheard us 3 times in a row like this was bingo and didnt even have what we wanted so we left the line to eat something else
  • JT
    Jessica Torres
    Dec 16, 2025
    1.0
    I just can’t believe it manager at night just don’t care was at the drive thru for 10 min waiting after I vales asked about. my order she was like oh you’re at the window just crazy it SUCKS second time already calling someone else

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 6921 Military Dr W, San Antonio?

This McDonald's location is open 24 hours a day, 7 days a week, providing service around the clock.

Does this McDonald's have a drive-through service?

Yes, the drive-through at this McDonald's is open 24/7, allowing you to order and pick up food at any time.