McDonald's

3.4
2503 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6363 FM 78, San Antonio, TX
78219, United States

Hours

Reviews

3.4
2,503 reviews
5 stars
895
4 stars
462
3 stars
399
2 stars
229
1 star
518

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Food Quality

While some customers praised the freshness of the food, others reported receiving cold or poorly prepared items.

Management Concerns

There were complaints about unprofessional management and a lack of responsiveness to customer feedback.
  • DB
    Dakota Bender
    6 days ago
    1.0
    Spent 25 minutes waiting for food because they wanted to park me. Next time for everyone stop letting them park you!! Stay there until you get your food! You paid for it!
  • EF
    Emma Franklin
    Nov 17, 2025
    3.0
    Didn't no that they didn't have a place ground
  • RA
    Rocio Alvarado
    Oct 31, 2025
    1.0
    It supposed to be a fast food restaurant here they took forever to make your order, I ordered online 20 minutes before I arrived to the store, and they already have a long line and I still here waiting another 25 minutes to ask for my order from the drive thru, I see they don't know how to manage this business
  • AQ
    Any Questions?
    Oct 29, 2025
    1.0
    If you are an Uber or a doordash pick another McDonald's this is the rudest and worst service for us in town and that's saying something coming from a stagg they will literally tell you you can't have most things on the menu and don't even dream of asking for orange juice because they will not give it to you but every other one will
  • EG
    Eric Guzman
    Oct 23, 2025
    1.0
    Very bad experience I every had at McDonald's store # 19174 inside of the stre is nasty and dirty tables are not clean the floors not clean also drink station not clean took to long to get my food. The manager and the employees are using file language inappropriate language while working and on the clock in front of the customers.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6363 FM 78, San Antonio?

McDonald's at 6363 FM 78 in San Antonio is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service, and if so, what are the hours?

Yes, this McDonald's location has a drive-through service that operates 24/7, open 24 hours every day.