Brand Certified
McDonald's
3.4(2526 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
6363 FM 78, San Antonio, TX
78219, United States
Certified by McDonald's • Mar 01, 2026
(210) 662-4855
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
2,526 reviews
5 stars
903
4 stars
466
3 stars
402
2 stars
229
1 star
526
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
There were numerous complaints about cold food, incorrect orders, and unsanitary conditions, with some customers experiencing food safety concerns.
Customer Experience
While some customers praised individual staff members for their friendliness, many expressed frustration with the overall chaotic atmosphere and lack of management.
Inconsistent Performance
The quality of service and food varied significantly, with some customers noting improvements while others reported ongoing issues.
- JHJamica Hilliard4 days ago4.0This location is better as far as the appearance, & faster service wise, great customer experience! ☺️
- SRSymantha RussellFeb 20, 20264.0Always takes forever.
- JSJavier SotoFeb 5, 20261.0Cold Food 🥶
- HHH HFeb 5, 20265.0Got my order wrong in a delivery. The manager here fixed it right away. Great service!
- AWAlex WallaceFeb 3, 20261.0What is the point of placing a mobile order and then waiting 20 minutes after the quoted time!! I should’ve just placed an order through the drive thru.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 6363 FM 78, San Antonio?
McDonald's at 6363 FM 78 in San Antonio is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service, and if so, what are the hours?
Yes, this McDonald's location has a drive-through service that operates 24/7, open 24 hours every day.
Can I order delivery from this McDonald's, and what delivery options are available?
Yes, delivery is available 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I download the McDonald's app to order ahead?
You can download the McDonald's app from the Apple App Store or Google Play Store to place orders and access offers.
Does McDonald's offer a rewards program for customers?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
What type of food does this McDonald's serve?
This McDonald's serves a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen yogurt made with quality ingredients.
What nearby fast food options are available if I want alternatives close to McDonald's?
Nearby fast food options include Pizza Hut, Subway, Bill Miller Bar-B-Q, Chipotle Mexican Grill, Burger King, Panda Express, and Jimmy John's sandwich shops.
Are there nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, nearby coffee shops include Starbucks and Red Runner Coffee, great for a coffee or smoothie alongside your McDonald's visit.
What other amenities or services are located near McDonald's at 6363 FM 78?
Nearby you can find places like Goodies Liquor, Exxon & Mobil gas stations, Watershed Carwash, Hair City Beauty Supplies, and Sun Loan Company, offering convenience and additional services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website