Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,512 reviews
5 stars
898
4 stars
462
3 stars
400
2 stars
230
1 star
522
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration.
Food Quality
There were numerous complaints about food quality, including uncooked items, cold food, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Customer Service
While some customers praised individual staff members for their friendliness, many others experienced poor service and lack of professionalism.
- TLT LewisDec 23, 20252.0Waited 20 min for my order, for the rude young man to hand thrust the torn bags in my hand with warm fries and missing sauce for my nuggets,(which is the norm at this location), slammed the window shut immediately, it before checking it was right or me being able to ask for what I needed. I knocked on the window, which went ignored. There's ALWAYS an issue, always a wait (even without a line), and it seems to be always chaoticly busy with no managing corrective actions at THIS location. I'd think by now after years of bad reviews and complaints, the owners of this location would improve their service instead of capitalism, but as long as people continue to frequent the convenience of this location, I guess not.
- ISILLYY SILLY!Dec 19, 20251.0The atmosphere is highly depressing. Crew members are highly disrespectful. I kindly asked on of the members if they can help me read the menu, and they just looked at me in disgust and proceeded to read the menu with attitude to me. Next thing is the food. I asked for a quarter pound with cheese and instead i took a womderful bite and to look inside the burger was still red, tasting uncooked.
- KHKaren HoltDec 16, 20251.0People were rude told me one thing and gonna get rude for what they told me to do
- DDDanielleDec 14, 20251.0I wish I could do a no star review this is disappointing and disgusting i literally left there 5 mins ago opened my sandwich and it looks like it was just dipped back into the oil and it’s old or old grease nasty no no no
- LRLacee RubioDec 3, 20252.0Currently writing this review while waiting in the drive thru line. Every time I go to this location it is backed up with people. Especially at dinner time, it takes at least 15 minutes to even get to the order window. Then I’m always asked to park in a numbered spot and further wait for my food. It’s never easy. Also the parking lot is super small and it’s crowded with 30+ cars. Half of the cars are sitting there waiting for their food. People can’t get out of the lot.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 6363 FM 78, San Antonio?
McDonald's at 6363 FM 78 in San Antonio is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service, and if so, what are the hours?
Yes, this McDonald's location has a drive-through service that operates 24/7, open 24 hours every day.
Can I order delivery from this McDonald's, and what delivery options are available?
Yes, delivery is available 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I download the McDonald's app to order ahead?
You can download the McDonald's app from the Apple App Store or Google Play Store to place orders and access offers.
Does McDonald's offer a rewards program for customers?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
What type of food does this McDonald's serve?
This McDonald's serves a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen yogurt made with quality ingredients.
What nearby fast food options are available if I want alternatives close to McDonald's?
Nearby fast food options include Pizza Hut, Subway, Bill Miller Bar-B-Q, Chipotle Mexican Grill, Burger King, Panda Express, and Jimmy John's sandwich shops.
Are there nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, nearby coffee shops include Starbucks and Red Runner Coffee, great for a coffee or smoothie alongside your McDonald's visit.
What other amenities or services are located near McDonald's at 6363 FM 78?
Nearby you can find places like Goodies Liquor, Exxon & Mobil gas stations, Watershed Carwash, Hair City Beauty Supplies, and Sun Loan Company, offering convenience and additional services.