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McDonald's

3.3
(1724 reviews)

Business Details

6069 Ingram Road, San Antonio, TX
78238, United States
(210) 647-1700
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6069 Ingram Road, San Antonio, TX
78238, United States

Hours

Reviews

3.3
1,724 reviews
5 stars
617
4 stars
275
3 stars
253
2 stars
129
1 star
450

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with the overall service experience.

Wait Times

Numerous reviews highlighted excessively long wait times, often exceeding 20-30 minutes, which led to frustration among customers.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate customer service response.

Food Quality

There were complaints about food being served cold or stale, with some customers reporting unsanitary conditions.
  • JD
    Joshua Davalos
    3 days ago
    1.0
    This McDonald's is god awful! It shouldn't take a fast food restaurant 20+ minutes to barely take a order, and not to mention another 15 after your order is taken only to be told "please park in a spot and we will bring it out to you" and then that takes another 10 to 15 minutes!
  • MU
    Molly U
    Feb 24, 2026
    1.0
    The gentleman at the first window was very nice and professional, and I truly appreciated his customer service. However, the woman who brought my order to the last window was very rude and lacked basic manners. Her behavior was unprofessional and disappointing. If she does not enjoy her job, she should consider finding employment elsewhere. Customers deserve to be treated with respect. A simple Thank you or You’re welcome goes a long way.
  • KD
    Kasey D
    Feb 21, 2026
    1.0
    30 mins in a drive thru is absolutely ridiculous 🤦‍♀️ never coming to this location ever again
  • LL
    LEE
    Feb 12, 2026
    1.0
    This McDonald’s make me not ever want to even eat again 32 mins in line just for fries and an ice cream cone shit don’t even make sense never going to a McDonald’s period !! Now 24 mins late to work how great 🤦🏿‍♂️
  • SG
    Samantha Garcia
    Feb 8, 2026
    1.0
    This McDonald’s takes forever at night in the drive- thru. Waiting for 10-15min just order and wait another 10-15 mins just to get our food. And it’s not busy at all. Happens every time.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6069 Ingram Road, San Antonio, TX?

This McDonald's is open daily from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Friday and Saturday.

What delivery services does this McDonald's provide?

They offer delivery, curbside pickup, same day delivery, and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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