Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,606 reviews
5 stars
1,057
4 stars
459
3 stars
360
2 stars
168
1 star
562
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlight poor customer service, including rude employees, long wait times, and frequent order mistakes.
Food Freshness
Customers frequently report receiving cold or stale food, with many noting that fries and other items are often not fresh.
Order Accuracy
Many customers express frustration over incorrect orders, missing items, and lack of accountability when issues arise.
Cleanliness
Several reviews mention unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
Staff Attitude
A consistent theme in reviews is the negative attitude of staff, with many customers reporting rudeness and lack of professionalism.
- M2Mr 2102 days ago1.0Workers are sneezing everywhere, whipping their nose with their hand, scratching their hair, then touching, making and serving the food to customers. Then the main registers were closed while dining area is still open as they want customers to use kiosk only, but what if the customers only have cash? There was a couple in there that wanted to place their order at the register and couldn't. I bought my food prior to witnessing the employee wiping their snot from sneezing and then touching the food, so I left my order as I don't want to take a chance of getting sick because this location has no hygiene principles in place.
- CHCory HernandezDec 28, 20251.0Live near so go to a lot always have problems with employees forgetting items today I ordered a 20 piece a basket of fries and two five dollar bundles ended up with a 20 piece to medium fries one small two burgers and one 4 count nugget , is going to ignore that, but then bit into my nuggets and found out they were raw.. employees always have a sour attitude and are constantly seen outside smoking. Worst McDonald’s in area by far.
- HHHobbsDec 26, 20251.0I was supposed to pick up a late night doordash order here where the manager told me I had to stand in the drive through with my bike because its the company policy not to give orders through the door after the lobby was closed. (I canceled the order because there were 20 cars crammed together in the parking lot lines.)
- HGHannah GarciaDec 23, 20251.0All the employees are on there phones, only 3 people were inside and no one in drive thru yet it took them more then 15 mins and I had to ask for a simple ice cream cone. The female who was asked was on her phone writing a lomg paragraph. The guy in the back was jusy munching on fries on duty. This location is garbage.
- AAAlfonso Arriaga (Al)Dec 22, 20255.0We came through here on a busy dinner rush three days before Christmas. Our initial iced coffee was missing paid extras, totally understandable. Went inside to rectify it and much to my appreciation, Dez took ownership of the situation and made an effort to clget us what we paid for with a friendly and professional attitude.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 5503 NW Loop 410, San Antonio?
McDonald's at 5503 NW Loop 410 operates 24/7 all days except Saturday when delivery is closed. The store itself is open 24/7 every day.
Does this McDonald's location offer delivery and pickup services?
Yes, this McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location has a drive-thru service for convenient ordering and pickup.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's online or via their app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android devices.
Does this McDonald's location have WiFi and mobile ordering?
Yes, the location offers WiFi and supports mobile ordering and mobile offers.
What are some nearby fast food options to McDonald's at 5503 NW Loop 410?
Nearby fast food options include KFC, Jack in the Box, Taco 16th Street, Subway, and another McDonald's location.
Which nearby places can I visit for entertainment after dining at McDonald's?
You can visit nearby entertainment spots such as Studio 55 dance club, Ice Lounge, La Bodega Sports Bar, or Diamond Ultra Lounge for a night out.
Are there any nearby beauty or wellness salons close to McDonald's?
Yes, nearby you will find Mame Tamers Hair Salon, Eazy ibrows & Hair, Luxury Nails and Spa, Armando's Hair Together, Styles by Ana, and Platinum Tattoos & Piercings.
Where can I get coffee or dessert near this McDonald's location?
Nearby coffee shops and dessert places include Chef Chan Tea House, Circle K convenience store with coffee, and 210 Ice Cream ice cream shop.