Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,590 reviews
5 stars
1,051
4 stars
456
3 stars
358
2 stars
166
1 star
559
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
Many reviews highlighted issues with food quality, such as cold or stale items, and missing components in orders.
Staff Training
Feedback indicated a lack of proper training among staff, leading to mistakes and poor customer interactions.
Drive-Thru Experience
Customers frequently mentioned long wait times and disorganization in the drive-thru, contributing to frustration.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, particularly in the restrooms.
- RLRick Lug3 days ago2.0I ordered 2- 10 piece chicken nuggets, a basket of fries and 2 drinks. The fries were good because I ordered with no salt so they have no choice but to make fresh. The 2 - 10 piece nuggets were in a 20 PC box, which is okay until I counted the nuggets and there were only 16 and a random piece of something in the box. Not to mention the bottome of the sweet and sour sauces were nasty and they put them in the basket of fries.
- MPmike pollockNov 15, 20251.0Worst food ever. Ordered just 2 mcrib sandwiches with no pickle extra onion and they give me no onion extra pickle and a fanta soda got charged for that didnt even order.
- DCDestiny CarreonNov 14, 20251.0walked in after a night out. tables were dirty and sticky. staff where leaning against counters, on phones and chatting. the kiosk weren't working. taking our money to whataburger. November 14 @ 10:26 PM
- GMGeoff McClardNov 7, 20251.0The staff is terribly rude. And I’ve been waiting for “the fries” to be cooked for almost 30 mins. Worst McDonald’s I’ve been to and it’s McDonald’s. That’s saying a lot.
- EVEdwin ValeraNov 4, 20252.0Hit or miss for service and quality. Staff struggles to communicate with customers, orders are not called out so very often they are left waiting or never made. They turn their app on on the weekends too.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 5503 NW Loop 410, San Antonio?
McDonald's at 5503 NW Loop 410 operates 24/7 all days except Saturday when delivery is closed. The store itself is open 24/7 every day.
Does this McDonald's location offer delivery and pickup services?
Yes, this McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location has a drive-thru service for convenient ordering and pickup.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's online or via their app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android devices.
Does this McDonald's location have WiFi and mobile ordering?
Yes, the location offers WiFi and supports mobile ordering and mobile offers.
What are some nearby fast food options to McDonald's at 5503 NW Loop 410?
Nearby fast food options include KFC, Jack in the Box, Taco 16th Street, Subway, and another McDonald's location.
Which nearby places can I visit for entertainment after dining at McDonald's?
You can visit nearby entertainment spots such as Studio 55 dance club, Ice Lounge, La Bodega Sports Bar, or Diamond Ultra Lounge for a night out.
Are there any nearby beauty or wellness salons close to McDonald's?
Yes, nearby you will find Mame Tamers Hair Salon, Eazy ibrows & Hair, Luxury Nails and Spa, Armando's Hair Together, Styles by Ana, and Platinum Tattoos & Piercings.
Where can I get coffee or dessert near this McDonald's location?
Nearby coffee shops and dessert places include Chef Chan Tea House, Circle K convenience store with coffee, and 210 Ice Cream ice cream shop.