Brand Certified
McDonald's
3.4(2998 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5700 Walzem Rd, San Antonio, TX
78218, United States
Certified by McDonald's • Mar 01, 2026
(210) 726-5622
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
2,998 reviews
5 stars
1,110
4 stars
514
3 stars
449
2 stars
225
1 star
700
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during peak hours, with some waiting over 30 minutes for their orders.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and poorly prepared food.
Customer Service
Many reviews highlighted rude or unprofessional staff interactions, with several customers expressing dissatisfaction with the service they received.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor maintenance of the drink area.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service during specific visits.
- AGAriel Guerrero1 day ago1.0I just saw the video of your CEO reluctantly trying the new arch burger taking a small bite while also calling it a "product". Pretty self explanatory there, seems like burger meat is made out of anything but meat. Never eating McDonald's ever again.
- AAalliharuno2 days ago1.0I genuinely cannot believe how atrocious the customer services at this location. I placed a very specific order and asked multiple times for it to be repeated back to me because I couldn’t see the screen. I was ignored. When I got my receipt, I immediately noticed my burger was wrong and addressed it at the window. They took it back to “remake” it. I get home and open the burger — and it’s still wrong. They very clearly did not remake it. This wasn’t a simple mistake. This was a complete lack of listening, accountability, and basic customer service. I did everything I could on my end to prevent the error, and they still managed to send me home with the wrong food. If you can’t handle repeating an order back to a customer or properly remaking a burger after being told it’s wrong, there’s a serious training issue happening here. Absolutely unacceptable.
- PPPrincessLivi4 days ago2.0I’ve been here a few times and it wasn’t all that bad. I actually just got done DoorDash Ing food to my house and the free additional Mc griddle had hair in it and I literally just tossed it because I was not about to be put up with her today, it was like a long piece of hair. Definitely taking this location off.
- OOOscar5 days ago1.0This place always have you pull into a parking spot they are far to slow and never fill your frys up they give about half on what which ever size you order
- CCCharles Cope6 days ago2.0I ordered the hot honey chicken sandwich with fries and 2 sides of hot honey sauce for a DoorDash order and they gave me a burger with hot honey on it and instead of the sides of hot honey they gave me hot mustard.
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 5700 Walzem Rd, San Antonio?
McDonald's at 5700 Walzem Rd, San Antonio, is open 24 hours a day, 7 days a week.
Does McDonald's at Walzem Rd offer delivery services?
Yes, McDonald's offers delivery services 24/7 through their online order platform.
Can I use the drive-thru service at this McDonald's location?
Yes, the drive-thru at this McDonald's location is open 24 hours a day, 7 days a week.
What payment options are accepted at McDonald's on Walzem Rd?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's provide curbside pickup or no-contact delivery?
Yes, McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order through McDonald's mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or directly through their quick order links.
Are there any nearby fast food restaurants close to McDonald's on Walzem Rd?
Yes, nearby fast food options include Panda Express, Raising Cane's, and Subway, ideal for exploring different cuisines after your visit.
What nearby stores can I visit for mobile phone services?
Near McDonald's at Walzem Rd, you can visit AT&T Store and Metro by T-Mobile for mobile phone needs.
Are there any nearby pharmacies or convenience stores near McDonald's?
Yes, Walgreens is nearby and offers pharmacy, convenience store, and cosmetic supplies.
What additional amenities does McDonald's offer at this location?
This McDonald's offers DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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