McDonald's

Reviews

• KS

  Kelly Smith

  4 days ago
  1.0
  This is supposed to be fast food, but every time my husband comes here he waits at least 5 minutes for his order. There are plenty of employees, yet the food still takes forever. There used to be no waiting spots — you got your food and left. Now you’re just standing around wondering what you’re even waiting for.
• DD

  Douglas Duncan

  4 days ago
  3.0
  Was short on time and needed something quick to eat. Placed our order for dine-in at the Kiosk and took our tent to the table. After 25 minutes of waiting for our food approached the front counter. Asked for a manager, was ignored, then was told that one of the young people working front of house, who seemed to ignore me, did not speak English. Ok, Grace given. Another 10 minutes goes by and I finally get to speak to a manager who doesn't apologize, just says that she just arrived. She did however take my receipt and I am certain she saw that our order had been served off and forgotten about. While we were waiting on our food three young men came out from the kitchen to greet their friends in the lobby and shake their hands and give hugs and then proceeded to give those people their food. They were not on break and I was without food and this frustrated me. Took an hour and 25 minutes to get two cheeseburgers, a basket of fries, and two snack wrap meals. Worst service I have ever received at this location.
• LR

  Lora Rzepka

  Jan 3, 2026
  1.0
  My daughter ordered 41.00 worth of food that was delivered thru Door Dash. The burgers were dry, cold and one was missing bacon. The fries were cold and tipped upside down. We called and spoke to manager three times. She kept on disconnecting and said she refused to correct the order. I am going to health department.
• MM

  Mariangel Mendez

  Dec 28, 2025
  1.0
  I placed a drive-thru order for four people, which included six chicken nuggets. When I got home, the nuggets were missing. I went back to the restaurant, (drive thru again) and they told me to go to the second window.. I explained the situation, but the employee didn't say anything and she closed the window in my face. They opened it again, handed me the box, said "thank you" and then closed the window in my face again. They didn't say "I'm sorry" or "my apologies," nothing. I got home again and there were only FIVE pieces.. I'm not surprised they have so many bad reviews because of the same situation.
• DV

  Diego Velasco

  Dec 15, 2025
  5.0
  I come by this location very often and most of the times I interact with this gentleman named James. He is absolutely exceptional. I can’t believe I get to interact with such a high quality individual like this at two in the morning. he gets it, he pushes through while wearing a smile and I know he has circumstances in his life that make it that much harder for him to work at this job. What I find interesting is that I only have that information because I was very interested in such an exceptional individual and so I went ahead and asked him about it and about himself. Not because he forced it on me but because I cared to pry deeper. I learned plenty from him and I was humbled by his attitude, as I myself am someone in the hospitality industry. This location has a piece of gold in James and I hope they recognize just how valuable he is because he is the type of individual that could make waves in an organization if recognized appropriately. Congratulations to the McDonald’s off I-10 by warzbuck because currently they are employing a truly special person. He’s the type of person that affects my interaction so positively that even as I sit here and write this I no longer care if my order is right or wrong or perfect or bad. I got to talk to James tonight and that’s more valuable than quick service or being right or perfect. We often forget these things, but every now and then we meet an individual that reminds us what it’s like to be human and interact with others. It’s interactions like this that foster community and individuals like James that are the catalyst for bridging these gaps. I often wish I had my own business and could steal/poach James and give him the life I believe he deserves. I hope this speaks volumes because that was my intention.

Frequently Asked Questions About McDonald's