Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,472 reviews
5 stars
1,071
4 stars
414
3 stars
326
2 stars
164
1 star
497
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and untrained.
Slow Service
Many customers reported long wait times for both drive-thru and in-store orders, often exceeding 30 minutes.
Food Quality
Customers frequently received cold or incorrect food orders, with complaints about stale items and missing condiments.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms.
Management Issues
Reviews indicated poor management practices, including understaffing and lack of urgency in service.
- SCS CJan 5, 20262.0Drive thru order included 1-20 piece nugget which took them 19 minutes.
- SLStephen lopezDec 28, 20252.0The service is terrible. No one will help you untill you make a scene. At which point they treat you like a nuisance. The food is hardly ever good or hot at this location. And at any given night the 24 hour drive thru may be closed. I wish I could recommend any other specific mcdonalds to go to in the area but unfortunately the service is similar. That being said this particular restaurant is so bad that any other bad mcdonalds in the area is still a better choice then this one. If you have the ability or if it's an option go to a mcdonalds outside of 410 for a good (maybe) experience.
- YEYolanda EstradaDec 26, 20251.0Customer service was absolutely terrible, servers were rude as hell, my food order was wrong and after I got the correct food, my fries were stale and not salty at all.
- VLVeronica Martinez LiuDec 5, 20251.0Muy mal servicio pedi jalapeños me salio in Cabello pedi el meal # 2 y solo me dio la amburguesa terrible servicio…. Si ya saben que se pone lleno el negocio deverian poner mas personal siempre es lo mismoo muy mal servicio .
- CRChristina RodriguezDec 3, 20251.0Waited 30 minutes for 2 coffees and 2 cookies. When my husband asked the cashier how long the cookies would take she said they were in the oven very rudely. Left without the cookies because it had already been so long at that point. The coffees tasted watery and old. If I could leave 0 stars I would I understand they were busy but they did not have to be rude to us when we asked how long the items we payed for would take after the 30 minute mark.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in service at McDonald's on Bandera Road, San Antonio?
McDonald's on 926 Bandera Road in San Antonio is open daily from 5:00 AM to 1:00 AM for dine-in service.
When is the drive-through service available at this McDonald's location?
The drive-through at McDonald's on Bandera Road is open every day from 5:00 AM to 1:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 6:00 AM to 9:30 PM at McDonald's 926 Bandera Road in San Antonio.
What kind of services does this McDonald's offer for food pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's on Bandera Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's location features a drive-thru service.
Where can I download the McDonald's mobile app for ordering?
You can download the McDonald's mobile app from the Apple App Store or Google Play Store using the links provided in their profile.
What are some nearby restaurants to McDonald's at 926 Bandera Road for additional dining options?
Nearby dining options include Wingstop for chicken specialties and Taco Bell for Mexican fast food.
Are there any nearby financial services close to the McDonald's on Bandera Road?
Yes, First Convenience Bank and a Bank of America ATM are nearby for your banking needs.
What other services or stores are located near this McDonald's that customers might find convenient?
Nearby stores and services include UPS Access Point for shipping, Dollar General and Dollar Tree for shopping, and Smile Kings Dental and Orthodontics for dental care.