Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and management, as well as frequent mistakes with orders.
Cleanliness
The establishment was often described as dirty, with complaints about unclean tables and restrooms.
Food Quality
While some customers enjoyed the food, many noted that it was often cold or incorrect upon delivery.
Staffing Issues
Several reviews mentioned that the location appears to be understaffed, contributing to the slow service and poor customer experience.
FB
Frosty B
1 day ago
1.0
Terrible managing skills. Very unprofessional, very slow, very dirty, etc. whoever runs this store needs to be fired and replaced. They don’t even accept people they hired from hiring events. Worst store I’ve seen in a long time
SB
Syrenia Brooks
4 days ago
1.0
2 cheeseburger meal costing over 16 is crazy. Talking about they don't have that at this location lol 😂
SL
Sofia Longoria
Nov 16, 2025
1.0
Every time I’ve come on my lunch no one runs the front counter and you have to use the kiosk to make an order. The only attention they place is in the drive through orders and no one runs the front cashier. I stood there and the manager didn’t even bother to take my order as she saw me standing there waiting. This is disappointing because I only have 30 min for lunch and have to wait for way too long to be acknowledged and then the kiosk card reader didn’t even work.
BM
Briana Martinez
Nov 7, 2025
1.0
Went through the drive thru, employee handed my families food out wrong, switched the bag, and handed me the same old nuggets from the bag, and forgot the sauce. There was also 4 employees standing at the window staring, the girls shirt kept showing her back, really uncomforting. And had a bad attitude. Wont be coming back to this location.
JM
Javer Martinaz
Nov 4, 2025
4.0
My favorite taco here is the Chile con Carne. If you like spicy. This is the taco for you. It's very flavorful and the meat is so tender. Tortilla soup is pretty good as well.
What are the operating hours for dine-in service at McDonald's on Bandera Road, San Antonio?
McDonald's on 926 Bandera Road in San Antonio is open daily from 5:00 AM to 1:00 AM for dine-in service.
When is the drive-through service available at this McDonald's location?
The drive-through at McDonald's on Bandera Road is open every day from 5:00 AM to 1:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 6:00 AM to 9:30 PM at McDonald's 926 Bandera Road in San Antonio.
What kind of services does this McDonald's offer for food pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's on Bandera Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's location features a drive-thru service.
Where can I download the McDonald's mobile app for ordering?
You can download the McDonald's mobile app from the Apple App Store or Google Play Store using the links provided in their profile.
What are some nearby restaurants to McDonald's at 926 Bandera Road for additional dining options?
Nearby dining options include Wingstop for chicken specialties and Taco Bell for Mexican fast food.
Are there any nearby financial services close to the McDonald's on Bandera Road?
Yes, First Convenience Bank and a Bank of America ATM are nearby for your banking needs.
What other services or stores are located near this McDonald's that customers might find convenient?
Nearby stores and services include UPS Access Point for shipping, Dollar General and Dollar Tree for shopping, and Smile Kings Dental and Orthodontics for dental care.