McDonald's

3.6
1809 reviews
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Business Details

9358 Culebra Road, San Antonio, TX
78251, United States
(210) 680-4675
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9358 Culebra Road, San Antonio, TX
78251, United States

Hours

Reviews

3.6
1,809 reviews
5 stars
699
4 stars
416
3 stars
248
2 stars
125
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted dirty conditions.

Management Issues

Several reviews mentioned unprofessional behavior from management and a lack of effective leadership.

Food Quality

Mixed feedback on food quality, with some enjoying fresh meals while others reported issues like cold or undercooked food.
  • JT
    Janice Torres
    Nov 17, 2025
    1.0
    I usually d not have a problem going to this mcdonald’s but today I did. I my order came with 2 baskets of fries and one of the bakery’s barley had fries in it and then I ordered my daughter a happy meal and one of her nuggets want even a bigger nugget. it was a hard crunchy thing so i’m not sure what that was. We ordered on the kiosk and it took a long time before we could pay with cash at the register and then to wait a long time again for our order. Not sure if I will be going back to this location even though it’s the closed one to my house. Disappointed.
  • TJ
    Todd Jones
    Nov 7, 2025
    1.0
    Place and food sucks. Mistakes made on food.
  • AR
    Aiden Reyna
    Oct 18, 2025
    5.0
    I bought like 6-7 burgers, and like 41 fries, and it was delicious. Restrooms are so clean. Raccoon under my table was chill.
  • RS
    Ryan Silva
    Oct 14, 2025
    1.0
    I just came from the drive thru and spent $30 on food here only to not even get a receipt! Not only did I not get my spicy mcchicken that I payed for, but my McDouble was made all the way after I requested it only ketchup!! No napkins no ketchup packets I had to go to burger king for the ketchup omg!! Horrible never come here ever again!!
  • AK
    Ayanna Ramsey King
    Oct 11, 2025
    1.0
    This has to be the worst McDonald’s I’ve ever been to. If I could give zero stars I would. Waited over 20 minutes for a hash brown a McMuffin and hotcakes that go in the microwave. Was also parked. Manager and staff were rude and unorganized. Saw the lady drop someone’s food on the floor and pick it up and take out to them. All that time I waited and they still messed up the order.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 9358 Culebra Road, San Antonio?

McDonald's at 9358 Culebra Road is open daily from 5:00 AM to 1:00 AM, with some days operating 24 hours.

Can I order McDonald's for delivery from the San Antonio location?

Yes, McDonald's offers delivery services including same-day and no-contact delivery through their online ordering platform.