Brand Certified
McDonald's
3.6(1828 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9358 Culebra Road, San Antonio, TX
78251, United States
Certified by McDonald's • Mar 01, 2026
(210) 680-4675
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,828 reviews
5 stars
707
4 stars
419
3 stars
251
2 stars
124
1 star
327
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Management Problems
Several reviews highlighted issues with management, including unprofessional behavior and lack of support for staff and customers.
Food Quality
Customers expressed dissatisfaction with food quality, including undercooked items and incorrect orders, leading to disappointment.
Inconsistent Hours
Many customers noted that the restaurant's claimed 24-hour service was unreliable, with instances of being closed during expected hours.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and clean facilities, indicating that experiences can vary.
- JPJules PerezFeb 24, 20265.0Excellent 👍 service, and fast, hot fries 🍟.
- BGBrent GarrowFeb 23, 20263.0I don't like ordering at a kiosk. I ordered a Cheeseburger Happy Meal for my granddaughter. Cheeseburger didn't have cheese, nor were the sliced apples included (they were printed on receipt). My granddaughter enjoyed the indoor play area and the lighted interactive tables.
- RCRobert ChavezFeb 10, 20261.0Every Tuesday after a 12 hour shift I would pick up two five dollar meals for my wife and I we always looked forward to this treat. We are both seniors Tonight I went through the drive through and ordered the meals and I was told by the young male that they no longer had those meals I then told him why are they still showing on the menu and he stated it had not updated I asked do you have anything similar and he could not answer I asked him if I order the same meals how much would it be he said I don’t know this guy was useless and not friendly at all what a joke McDonald’s I told him never mind and left our family will never go to McDonald’s ever ever again
- SCSue ChavezFeb 10, 20261.0They still have the $5 meal on the order board at the drive thru but they do not honor it if you are going thru the drive thru. The customer service is terrible. The manager didn’t even care. The excuse was well corporate has to update it . Sorry excuse
- MHmike hernandezFeb 9, 20264.0Only get drive thru. Usually fast but food temp not good. Fries somethings cold and soggy.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 9358 Culebra Road, San Antonio?
McDonald's at 9358 Culebra Road is open daily from 5:00 AM to 1:00 AM, with some days operating 24 hours.
Can I order McDonald's for delivery from the San Antonio location?
Yes, McDonald's offers delivery services including same-day and no-contact delivery through their online ordering platform.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru for convenient service.
What payment options are accepted at McDonald's on Culebra Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there mobile apps available to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What type of services does McDonald's provide at this location?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby beauty and spa services can I visit before or after dining at McDonald's?
Nearby beauty and spa services include Romance Nails, Beyond Style Hair Salon, Silk & Sass Esthetics, Irene's Professional Skin Care Services & Teeth Whitening, Texas Nails & Spa, Elevate Barber Studio, Acapulco.Barbershop, and Braid N'Hairpins Makeup and Hair.
Where can I find nearby automotive services around McDonald's at 9358 Culebra Road?
You can visit nearby automotive businesses such as J.J.B.L Enterprise, ARAZ Automotive, Unique Auto Group, and Mr. Appliance for repairs and parts.
Are there any nearby food options other than McDonald's at this location?
Yes, El Pollo Loco, a Mexican and chicken fast food restaurant, is located nearby for alternative dining options.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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