Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,824 reviews
5 stars
705
4 stars
417
3 stars
250
2 stars
125
1 star
327
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Management Problems
Several reviews highlighted issues with management, including unprofessional behavior and lack of assistance.
Food Quality
Customers expressed dissatisfaction with food quality, including incorrect orders, undercooked items, and stale food.
Cleanliness
Some customers noted that the restaurant was clean, while others reported dirty conditions.
Inconsistent Hours
Many customers complained about the restaurant not being open 24 hours as advertised, leading to frustration.
- KMKent Mcclain2 days ago4.0My daughter loves this place because it has a playplace, she likes playing more than eating
- JMJessica MelendezDec 25, 20251.0Big Manger with glasses sucks so bad. Wow. Worse management ever. Don’t come here
- JJJmelenDec 25, 20251.0Thus place suck, the worst service and management. Never again
- MAMohammad AzzamDec 25, 20255.0I had a fantastic experience at McDonald’s today. The service was quick, friendly, and incredibly efficient, even during a busy time. My order was prepared perfectly — fresh, hot, and exactly as requested. The team worked with great coordination, and the restaurant was clean, organized, and welcoming. Special shout‑out to the staff for maintaining such a positive attitude and making the visit smooth and enjoyable. McDonald’s continues to deliver reliable quality and great value, and today’s experience was truly impressive.
- SSSelina SalazarDec 22, 20251.0Can’t do separate orders, pulls me up and gives me wrong order. Asked employees if the can fix it and they said I don’t know that she was confused
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 9358 Culebra Road, San Antonio?
McDonald's at 9358 Culebra Road is open daily from 5:00 AM to 1:00 AM, with some days operating 24 hours.
Can I order McDonald's for delivery from the San Antonio location?
Yes, McDonald's offers delivery services including same-day and no-contact delivery through their online ordering platform.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru for convenient service.
What payment options are accepted at McDonald's on Culebra Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there mobile apps available to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What type of services does McDonald's provide at this location?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby beauty and spa services can I visit before or after dining at McDonald's?
Nearby beauty and spa services include Romance Nails, Beyond Style Hair Salon, Silk & Sass Esthetics, Irene's Professional Skin Care Services & Teeth Whitening, Texas Nails & Spa, Elevate Barber Studio, Acapulco.Barbershop, and Braid N'Hairpins Makeup and Hair.
Where can I find nearby automotive services around McDonald's at 9358 Culebra Road?
You can visit nearby automotive businesses such as J.J.B.L Enterprise, ARAZ Automotive, Unique Auto Group, and Mr. Appliance for repairs and parts.
Are there any nearby food options other than McDonald's at this location?
Yes, El Pollo Loco, a Mexican and chicken fast food restaurant, is located nearby for alternative dining options.