McDonald's

3.6
2300 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8631 Broadway Street, San Antonio, TX
78217, United States

Hours

Reviews

3.6
2,300 reviews
5 stars
933
4 stars
470
3 stars
322
2 stars
179
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff, particularly during late hours.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being dismissive and unprofessional.

Food Quality

The quality of food varied, with some customers receiving fresh and well-prepared meals, while others complained about stale fries and incorrect orders.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but there were also reports of unsanitary conditions and dirty tables.

Mobile Ordering Problems

Many customers experienced issues with mobile orders, including delays and incorrect items, leading to frustration.
  • NS
    Noel Soliz
    4 days ago
    2.0
    Easily one of the worst McDonald's in Dan Antonio. I always order an extra and they always manage to mess up and not give it to me.
  • MG
    Melissa Garcia
    4 days ago
    5.0
    Food is great Monday thru Friday but on Saturday just seems like the b team is there and doesn't care as much
  • PW
    preston walker
    Nov 12, 2025
    1.0
    Lady walked in and basically slammed the door on me then I wasn't greeted at all. No good morning.
  • BB
    Brayan Benavides
    Nov 6, 2025
    1.0
    El que está atendiendo en la noche no hace su trabajo y estaba dormido
  • CJ
    Cara J
    Oct 11, 2025
    5.0
    Cashier Anjelica is the most kind and patient person...... I struggle to use the app with my arthritis and she was a great help, taking my phone and doing all the work for me... I tried the kiosk first, but I guess I'm old and not tekky at all..... she just smiled and said she'd help.... and she was like an octopus.. arms everywhere, helping me order two seperate orders so I could partially use my rewards, and other people asking her questions... my goodness........... McDonald's is lucky to have such a dedicated person... nothing phased her...... if I had my own company I would've snapped her right up..... also the girl from the back who brought my order out was such a light with her kind smile and making sure I had everything I needed..... I rarely go to fast food places.... but I will surely come back here more often.... they work so hard, I hope their manager knows!!... and the bathroom was so clean.... which is a welcome sight when traveling.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 8631 Broadway Street in San Antonio?

McDonald's is open 24 hours a day, 7 days a week at 8631 Broadway Street, San Antonio.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, this McDonald's offers delivery 24/7 every day of the week.