Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,339 reviews
5 stars
530
4 stars
256
3 stars
169
2 stars
93
1 star
291
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned issues with food quality, such as cold fries, incorrect items, and unsatisfactory meal preparation.
Staffing Issues
Several customers noted that the location is often understaffed, leading to delays and poor service experiences.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly during morning shifts.
- 222DQTDec 30, 20255.0I always have a great experience either drive through or eating in. Such a great store. I used to go to the potranco but now I come here. Thank you!
- MGMiranda GonzalezDec 28, 20251.0Just went this evening and asked for a Big Mac meal Large, no pickles. I received a Big Mac with pickles and missing a patty. I tried calling the store but not answer.
- DVDominic VasquezDec 27, 20252.0Terrible service. The person that takes my money has no communication at all with the second window, and they try to ring me up again. Then I get an attitude from them saying I couldn't have ordered since they don't see it on their screen. This was a good location years ago, I hope they bounce back.
- MWMelita WardDec 19, 20251.0My husband went this morning to order breakfast steak sandwich combo request to get scrambled eggs instead of folded the person at the window said they can't sub eggs and he is the manager and if we don't leave he will call the police..I said sir your going to call the police because we asked for scrambled eggs I informed him I will be reporting him to corporate office please don't go in the morning to this McDonald's very rude and unprofessional
- BSBeatrice Su'eDec 11, 20251.0Stopped by to get lunch. Ordered 10pc meal and Requested Fresh Filet Fish with extra tartar sauce on the side. Got back the filet fish was not fresh and inside the sandwich was covered up with sauce. Both sides of the bun. Fries been sitting there for hours. What a way to serve your community!! Your workers may seem not happy there just send them home. Make everyone’s food properly and with respect. You serve the community with your food certified certificate (Safeway course) acknowledging you understood the course and what food handling is required of you. Top it off, you are not paying for any of customers food. So make them with respect. You are paid to work there not paying for people’s food when they order. You made lunch for us so disgusting and horrible. Please retrain your employees, cooks, prepped because they definitely rated this visit .5 star.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, they provide curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-through available at this McDonald's, and what are its hours?
Yes, this McDonald's has a drive-through service open 24/7 every day of the week.
Where is this McDonald's located?
It is located at 8349 Culebra Road, San Antonio, TX 78251, United States.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Are there any nearby ATMs where I can withdraw cash before visiting McDonald's?
Yes, there are Chase ATM and CoinFlip Bitcoin ATM nearby, so you can easily withdraw or exchange currency before or after your visit.
What nearby shopping centers are close to this McDonald's?
Culebra Crossing Shopping Center and Family Dollar are close by, allowing you to shop conveniently before or after grabbing food.
Are there automotive services near this McDonald's for vehicle needs?
Yes, several automotive facilities like Due Now Official Inspection Station #2, Sun Auto Service - Culebra Rd., and Car-X Tire & Auto are nearby for your vehicle maintenance needs.
What restaurants or dining options are close to this McDonald's?
Nearby dining options include Fred's Fish Fry, Thai Hot, Delma's Sari Sari Oriental Store, and La Garita Grocery and Café, offering a variety of cuisines to explore.