Brand Certified
McDonald's
3.5(1353 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
8349 Culebra Road, San Antonio, TX
78251, United States
Certified by McDonald's • Mar 01, 2026
(210) 522-9292
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,353 reviews
5 stars
533
4 stars
258
3 stars
171
2 stars
95
1 star
296
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of communication.
Food Quality
Many customers reported receiving cold, old, or incorrectly prepared food, leading to dissatisfaction.
Cleanliness
Several reviews mentioned dirty conditions in the store, including unclean tables and restrooms.
Long Wait Times
Customers frequently complained about long wait times in the drive-thru and for food orders.
Inconsistent Experience
While some customers praised the service and food quality, many others had negative experiences, indicating inconsistency in performance.
- NNNoahFeb 22, 20264.0Restart your money Restarting Your allowed
- MCMaurice CarterFeb 15, 20261.0The manager was given out other people's food and not checking other cars and just walked back inside the store
- OSOlivia SaldañaFeb 9, 20261.0Great place I’ve been coming to this location my whole life but it’s so sad to see how far down it’s gone into the ground. The workers there are so extremely rude. Always making ugly faces and laughing at costumers and never listening to costumers either. My grandma has gone to this location since it opened and after today she won’t when a rude tall lady with white hair was making sounds and rolling her eyes at my grandma for having cash to pay. I’m appalled that you guys treat loyal customers like this. Get better employees please.
- JCJesse CastroFeb 1, 20261.0I showed up in the line, waited several minutes and then someone else showed up and they helped them first. I said to the order taker that this happened. Their response "no they were here first". That earns you one star. Forget the customer is always right, reality is always right. If you want your fries with a side of gaslighting then this may be your joint.
- DPDaniel PenaJan 31, 20261.0Slow as ever but make you pull up everytime to seem like they are serving fast. Pick a McDonalds with better management.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, they provide curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-through available at this McDonald's, and what are its hours?
Yes, this McDonald's has a drive-through service open 24/7 every day of the week.
Where is this McDonald's located?
It is located at 8349 Culebra Road, San Antonio, TX 78251, United States.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Are there any nearby ATMs where I can withdraw cash before visiting McDonald's?
Yes, there are Chase ATM and CoinFlip Bitcoin ATM nearby, so you can easily withdraw or exchange currency before or after your visit.
What nearby shopping centers are close to this McDonald's?
Culebra Crossing Shopping Center and Family Dollar are close by, allowing you to shop conveniently before or after grabbing food.
Are there automotive services near this McDonald's for vehicle needs?
Yes, several automotive facilities like Due Now Official Inspection Station #2, Sun Auto Service - Culebra Rd., and Car-X Tire & Auto are nearby for your vehicle maintenance needs.
What restaurants or dining options are close to this McDonald's?
Nearby dining options include Fred's Fish Fry, Thai Hot, Delma's Sari Sari Oriental Store, and La Garita Grocery and Café, offering a variety of cuisines to explore.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website