Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported that the location is frequently short-staffed, leading to long wait times and poor service.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders and missing items, causing frustration among customers.
Customer Service
Feedback indicates a lack of professionalism and friendliness from staff, with several customers describing rude interactions.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold fries, incorrect items, and overall poor preparation.
Inconsistent Experience
While some customers had positive experiences with friendly service and fresh food, these were overshadowed by numerous negative reviews.
JV
J V.
6 days ago
1.0
Yall stupid to close it when yall need to be working, no wonder yall complicated and complain about everyone and everything else...
AR
Angel Ryan
Nov 16, 2025
1.0
The whole 10 pulse minutes I was standing there unattended to my order was READY the whole time. Since the moment I walked in. Terrible service, you should always acknowledge your customers.
NG
Natalia Gallegos
Nov 9, 2025
1.0
super rude “manager”. bigger female manager with grey hair and a bun with accent. i had a problem with my order and she was straight rude to me about it . had to pay for their mistakes and all because the manager said “i don’t know what you want me to do”. found it as an inappropriate response due to the circumstances of them being in the wrong.
LS
lucas Stevens
Nov 8, 2025
5.0
The crew at this location at 645pm on Saturday 11/8 is killing it!!! I just had really tasty food from this location.
CH
Corey Howard
Oct 25, 2025
1.0
For my late night workers or insomniacs DO NOT go here after 1am they will claim they are short staff or just straight up say not taking orders I couldn’t even get one sandwich made because they were “short staff” and was coldly told to cancel the order for a refund which takes up to 7 days so my points were wasted…but also saw 4 ppl when driving off don’t waste your time
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, they provide curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-through available at this McDonald's, and what are its hours?
Yes, this McDonald's has a drive-through service open 24/7 every day of the week.
Where is this McDonald's located?
It is located at 8349 Culebra Road, San Antonio, TX 78251, United States.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Are there any nearby ATMs where I can withdraw cash before visiting McDonald's?
Yes, there are Chase ATM and CoinFlip Bitcoin ATM nearby, so you can easily withdraw or exchange currency before or after your visit.
What nearby shopping centers are close to this McDonald's?
Culebra Crossing Shopping Center and Family Dollar are close by, allowing you to shop conveniently before or after grabbing food.
Are there automotive services near this McDonald's for vehicle needs?
Yes, several automotive facilities like Due Now Official Inspection Station #2, Sun Auto Service - Culebra Rd., and Car-X Tire & Auto are nearby for your vehicle maintenance needs.
What restaurants or dining options are close to this McDonald's?
Nearby dining options include Fred's Fish Fry, Thai Hot, Delma's Sari Sari Oriental Store, and La Garita Grocery and Café, offering a variety of cuisines to explore.