McDonald's

3.5
2762 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
826 South Zarzamora Street, San Antonio, TX
78207, United States

Hours

Reviews

3.5
2,762 reviews
5 stars
1,109
4 stars
466
3 stars
393
2 stars
214
1 star
580

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some experiences exceeding an hour.

Food Quality

While some customers enjoyed fresh and hot food, others complained about receiving cold or incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Staff Attitude

Several customers noted rude or unhelpful behavior from staff, particularly during busy hours.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and overall service quality.
  • RH
    Ryan Hayes
    1 day ago
    5.0
    Serenity always greeted me with a warm smile and made sure my order was accurate. She was patient and helpful when I had questions about the menu. Serenity's friendly demeanor and efficient service made my McDonald's experience enjoyable every time.
  • LG
    Lala Gee
    5 days ago
    1.0
    Young lady with blue hair is rude they don’t put any toys in my kids meals and she basically called me a liar , my husband then proceeded to ask for our cups she walked all the way to drive thru he repeated himself and she answered back with “I’m getting them “ with an attitude as for she could’ve acknowledged when we asked for our cups instead of walking off as if she was ignoring us
  • ML
    Michelle Lopez
    Dec 11, 2025
    4.0
    Food was hot and fresh. Frozen coke had a funny taste. Aside from the long line everything was pretty smooth. Wasn't missing anything we ordered. Line moved quickly as well.
  • BM
    brittney martinez
    Dec 10, 2025
    1.0
    Called & asked if hot chocolate was available employee said yes, so I put in an mobile order got there and the manager was rude & said get a refund it’s not available slammed the window After 9 o’clock every time we happen to go randomly line is LONG takes 20 min to even put an order every time . Unbelievable!
  • ER
    Eddie R
    Nov 29, 2025
    1.0
    Again I have gone back and btw when u try to give this a one star it doesn't let u save it so mcdonald's has the reviews controlled and this mcdonald's sux, terrible these kids walk around moving like snails while people wait outside in the drive through for 40 minutes plus while they text and take there sweet time. Management does nothing to fix this, And then order still comes out wrong for a child s meal. No business serving food. This mcdonald's is terrible and HAVE NO BUSINESS SERVING MY COMMUNITY FOOD. I lived and i grew up in theses parts and i have never been disgusted by such horrific hygiene. Terrible terrible way to conduct business here. Very unclean do yourself a favor and do not go here. I will continue to post and continue to care for my community. Do not take your kids here its disgusting and these young kids running the drive through act like they own mcdonald's and forget its their paycheck to live not to be taken for granted. No respect here.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 826 South Zarzamora Street?

McDonald's at 826 South Zarzamora Street is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers 24/7 drive-thru service.