Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some staff were praised for friendliness, while others were reported as rude and unhelpful.
Food Quality
Inconsistent food quality; some customers received fresh and hot meals, while others reported cold or incorrect orders.
Cleanliness
Concerns about cleanliness in dining areas and restrooms, with some customers noting dirty tables and unkempt play areas.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect modifications.
Wait Times
Long wait times reported, especially during busy hours, leading to customer frustration.
JH
John Hancock
1 day ago
1.0
They gave me 2 spicys and the meat was raw, they gave me 2 spicy wraps cold after I told them I wanted them to be hot. THATS why this chain is now failing and having low sales
JJ
Jared
2 days ago
5.0
Great staff working here! Got my order quick and fast. The food is great! Good music too along with a nice modern vibe :)
MR
Melissa Roman Rosado
Dec 31, 2025
1.0
The fries were disgusting, cold, and stale. It tastes like it was sitting out all day and they just threw salt on it. I had just ordered them too. It tastes like it was microwaved. I couldn't finish them and ended up throwing them away. This is first time I have tasted disgusting fries from McDonald's. They always tasted good and was my favorite part but this was just bad.
JH
Jialin Hu
Dec 27, 2025
1.0
Paid for a breakfast order at 10:30 AM, before the 11:00 AM cutoff. When I arrived at 11:15, the staff flat-out refused to make it and told me to cancel the order.
Taking customers’ money and then refusing to provide the food is ridiculous. Zero responsibility, zero common sense, and terrible customer service. Completely unacceptable. ZERO STAR
DI
Darin Imani
Dec 23, 2025
1.0
Bugs in the food and when I called after I already consumed some there was no type of resolution or customer service, don’t ever eat here!