Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,370 reviews
5 stars
558
4 stars
292
3 stars
205
2 stars
108
1 star
207
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed fresh and hot food, many others received cold or incorrectly prepared items, indicating inconsistency in food quality.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, particularly in the dining area and children's play area, which detracted from the overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, suggesting that there are positive interactions to be had.
Misleading Hours
Customers expressed frustration over the misleading information regarding the restaurant's operating hours, particularly regarding the claim of being open 24 hours.
- JSJeff SukutNov 16, 20251.0Ordered 2 burgers. Waited 10 minutes to pull up to the second windows. Person in front of me was asked to park. I saw his order 1 burger no ketchup. When I was asked to wait and park, I said no. 2 burgers 15 minutes. I asked for my money back. Worst run restaurant in America, far as I'm concerned. Totally incompetent staff and their manager. Kid said" I don't know we're trying to make burgars".
- CMChris Alarcon MooreOct 23, 20251.0They are listed as 24 hour but they are not 24 hour, mislead information
- DHDavid HerreraOct 21, 20255.0What can you say about McDonald's kids all time favorite? I really don't mind every now. And then
- MYMaurice YoungOct 18, 20251.0Was told I can't use my military discount because I had 1 regular meal with a happy meal for my kid....wow. this is the only McDonald's that does this and I wish I got the woman name that denied me
- JLJaymes LeemahOct 7, 20251.0The manager Cynthia has the nastiest attitude. I had a rewards code and I wanted to use a deal code. I’ve done this before never had a problem. You can order the deal first and do another order for the rewards . When I asked for a manager , she came and didn’t even acknowledge me she directed herself to her associate at the drive threw and said “ if he wants to use a deal he can only use one and o was explaining she she cut me off and said no it doesn’t work that way . I said fine I don’t want anything and left . Even google says that you can use this method lol . The manage is incompetent for her position and has absolutely no customer service . I didn’t get my breakfast there but I went to another one near by and guess what ? I was able to do the thing she said it’s not how it works lol . Avoid this one at all costs . Never coming back based on her attitude . I called and I knew it was her the same manager that was rude in person . I’ll be reporting this to HR . #mcdobaldscorporate ( see attached picture of google )
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4720 Broadway Street, San Antonio?
McDonald's at 4720 Broadway Street is open 24 hours every day of the week.
When is the delivery service available at this McDonald's location?
Delivery is available Monday to Tuesday, Friday to Sunday from 6:15 AM to 10:00 PM, Wednesday until 7:00 PM, and Thursday from 6:30 AM to 10:00 PM.
Does this McDonald's offer a drive-through service and what are its hours?
Yes, this McDonald's has a drive-through that operates 24 hours a day, 7 days a week.
What types of payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What convenient order services does McDonald's offer at this location?
Services include drive-thru, McDelivery, mobile offers, mobile ordering, and free WiFi.
Can I earn rewards or benefits by using McDonald's app for orders?
Yes, with MyMcDonald's Rewards you can earn points that can be redeemed for free food.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any cafes or bakeries near this McDonald's where I can enjoy coffee or desserts?
Yes, nearby there are Laika Cheesecake and Espresso, La Madeleine French Bakery & Café, and Cupcake Couture for coffee, bakery goods, and cupcakes.
If I want to watch a movie before or after dining, is there a nearby entertainment option?
Yes, there is a Redbox rental kiosk nearby where you can rent movies conveniently.
Are there any grocery stores or markets near this McDonald's for additional shopping needs?
Yes, Broadway Central Market H-E-B and Central Market are close by and great options for grocery shopping.