Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,997 reviews
5 stars
781
4 stars
363
3 stars
349
2 stars
118
1 star
386
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for food orders and issues with drive-thru efficiency.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees and management.
Food Quality
Numerous customers expressed dissatisfaction with the quality of food, mentioning cold items, incorrect preparation, and overall poor dining experience.
Cleanliness
Several reviews pointed out issues with cleanliness in the dining area and restrooms, contributing to a negative overall impression.
- MRMatt Reynolds2 days ago1.0Stood at counter for 3-5 minutes. No one ever came to take my order and know they saw me. Place seemed dirty and staff not yltoo notch so just left.
- NENelson E5 days ago1.0While I doubt this review will have any effect, I still feel compelled to write it. I arrived at 10:25, and in the middle of placing my order, I saw the menu switch from breakfast to lunch, making my order no longer available. I was told that breakfast was no longer being served. I was confused because I arrived before the change occurred, and the breakfast menu was still displayed. I could also see that my order had already been entered. Despite this, I was told there was nothing they could do. While one customer choosing not to return may not have any impact on this location, I feel that the lack of time management and accommodation for customer orders was subpar. I would recommend going to other fast-food locations instead of this one.
- AQAndrew Quimbar5 days ago1.0La cashier nos atendió muy mal, mejor que no trabaje y mal servicio ante todo.
- SSShawn SalazarDec 24, 20253.0This happened to be a busy day after 4pm. Service was extremely slow. We waited over 20 mins to get our food order. We ordered inside for to go.
- BMBrittany MillerDec 23, 20251.0If I could give negative reviews I would. Closed an hr early on 23 Dec one of the busier times of yr. We ended up going to Burger boy.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 4619 Rittiman Rd, San Antonio?
McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to 10:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.
During what hours is delivery available at McDonald's on Rittiman Rd?
Delivery service is available daily from 6:00 AM to 10:00 PM, except on Friday when it starts at 5:00 AM.
What delivery and pickup options does McDonald's offer?
McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's online or through their app?
You can order online at https://mcdonalds.order.online/business/-5579 or download the app from the Apple App Store or Google Play Store.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-through?
Yes, this McDonald's location features a drive-through service.
Are there any notable attractions near this McDonald's where I can visit before or after my meal?
Yes, you can visit the National Bridge Wildlife Ranch African Safari nearby, which offers a unique active life and sports club experience.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Jack in the Box, Whataburger, Pollo Pepe, Burger King, and Taco Cabana.
Are there any hotels near McDonald's at 4619 Rittiman Rd for travelers?
Yes, several hotels nearby include Motel 6, Qubed Living, Red Roof Inn San Antonio Northeast - Rittiman Rd., Best Western Windsor Pointe Hotel & Suites-AT&T Center, and Travel Inn San Antonio.