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McDonald's

3.5
(2013 reviews)

Business Details

4619 Rittiman Rd, San Antonio, TX
78218, United States
(210) 656-6791
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4619 Rittiman Rd, San Antonio, TX
78218, United States

Hours

Reviews

3.5
2,013 reviews
5 stars
786
4 stars
364
3 stars
352
2 stars
117
1 star
394

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Management Issues

Several customers noted poor management practices, including lack of communication, unprofessional behavior from managers, and inadequate staff training.

Customer Experience

Overall, customers expressed frustration with their experiences, citing a lack of attention to orders and unsatisfactory interactions with staff.
  • TT
    Tim
    4 days ago
    1.0
    They make you wait so long cars are over heating. I ordered 2 chickens and it seriously requires 5 cars to be pulled up and 5+ min to serve? The workers working the drive thru and kitchen on February 27th 2026 at 2pm are beyond horrible employees . Go to Whataburger and don’t risk your time and money at this McDonald’s .
  • RM
    raz. mann-Lee
    Feb 15, 2026
    3.0
    Every SINGLE TIME I COME HERE, which isn’t often, I’m waiting 25 PLUS mins for my curbside pickup. I came inside to see what was happening and not a WORD! The workers always look tired like that don’t want to be here. Something needs to be done about BOTH!
  • MM
    Mireya Manquero
    Feb 12, 2026
    1.0
    If you want good food and good service go to CFA. I can't believe I spent $10 dollars to get horrible food. Only a couple of customers and I still waited on the side to get the wrong order. Then I waited again to just get a hard bagel, greasy hash brown and. Cold coffee. Customer service is just horrible. Very unprofessional. Not one employee looks happy. Never again 😡
  • LS
    Leah Sanders
    Feb 5, 2026
    5.0
    Boy I was having a bad night . My order was wrong after waiting 10 minutes. I didn’t find out until I drove home they only gave me a bag full of fries . However the Manager on duty Corey was amazing . Very polite , and understanding , and overall excellent customer service . I would personally like to thank Corey for making my night a better one !
  • VG
    Vanessa gamble
    Feb 5, 2026
    1.0
    The worse service ever. My mom and daughter both got food poisoning.My mom got the fish filet meal my daughter got a cheeseburger happy meal and they both been up since 11:00 pm last night throwing up and going to the bathroom.I doing recommend this location.I called to let them know however they cook their food something wasn’t right. We went around 7:30 pm.We will not ever return.I pray my mom and daughter get better.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 4619 Rittiman Rd, San Antonio?

McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to 10:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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