Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,978 reviews
5 stars
779
4 stars
365
3 stars
344
2 stars
118
1 star
372
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Many reviews highlighted long wait times, both in the drive-thru and for mobile orders, with some customers waiting over 30 minutes.
Customer Service
While some employees were noted as friendly, many reviews criticized the overall customer service as rude and unprofessional.
Food Quality
Customers frequently complained about cold, poorly prepared food, with several mentioning that items were stale or not fresh.
Cleanliness
Several reviews pointed out that the restaurant was dirty, with unclean dining areas and bathrooms.
- IFIsabel Figueroa4 days ago5.0Hadasa is a great manager service was good
- RERobert EspinozaNov 14, 20255.0Everything came out fresh. Even the pies was fresh. No other McDonald’s has done that for us. Amazing work guys!
- LSLaniesha SilasNov 11, 20251.0I see why this place has 3.5 stars Not one person greeted me not even the manger when she came out she had dreads and glasses I stood at the counter for 10 min before I had to ask someone why I was here that’s ridiculous customer service isn’t what it used to be
- BDBrent DoakesNov 9, 20251.0I waited 15 mins for two double cheese burgers and two pies
- CMCharles MonroeOct 30, 20251.0I will not order from this McDonald's again because they don't pay attention to the customers orders and their food is miserable. I asked for a kids happy meal with a plain cheeseburger and it got mustard on it, that's not plain. The fries were cold, the chicken nuggets tasted like they were sitting for hours. The only good customer service experience that I got, was from the Uber delivery driver. I think it's time to boycott McDonald's. I also didn't receive my McDonald's pieces. I did customer service for 25 years and I would never hire anybody from this store to work for me, if I had a business.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 4619 Rittiman Rd, San Antonio?
McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to 10:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.
During what hours is delivery available at McDonald's on Rittiman Rd?
Delivery service is available daily from 6:00 AM to 10:00 PM, except on Friday when it starts at 5:00 AM.
What delivery and pickup options does McDonald's offer?
McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's online or through their app?
You can order online at https://mcdonalds.order.online/business/-5579 or download the app from the Apple App Store or Google Play Store.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-through?
Yes, this McDonald's location features a drive-through service.
Are there any notable attractions near this McDonald's where I can visit before or after my meal?
Yes, you can visit the National Bridge Wildlife Ranch African Safari nearby, which offers a unique active life and sports club experience.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Jack in the Box, Whataburger, Pollo Pepe, Burger King, and Taco Cabana.
Are there any hotels near McDonald's at 4619 Rittiman Rd for travelers?
Yes, several hotels nearby include Motel 6, Qubed Living, Red Roof Inn San Antonio Northeast - Rittiman Rd., Best Western Windsor Pointe Hotel & Suites-AT&T Center, and Travel Inn San Antonio.