Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,940 reviews
5 stars
1,116
4 stars
577
3 stars
466
2 stars
229
1 star
552
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly during busy hours, leading to a negative dining experience.
Wait Times
Many reviews highlighted excessively long wait times, both in the drive-thru and for in-store orders, often exceeding 30 minutes.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor handling of order modifications were noted, causing frustration among customers.
Food Quality
While some customers praised the freshness of certain items, there were consistent reports of cold food and poorly prepared items, such as hard fries.
Management Issues
Several reviews pointed to a lack of effective management, with reports of unprofessional behavior from managers and inadequate staffing during peak hours.
- MNM. Nof5 days ago1.0My husband and I watched as the cashier was rude to some of the students coming in. Regardless of age, they're still paying customers. The store does get full during lunch. Of course, it can be overwhelming. However, these students were polite even when it was obvious the employees were overstepping. I told my daughter and her friends to stay away after that experience. Chick-fil-A is steps away and they exemplify hospitality at all times.
- WUWheels4u UsedCarsNov 16, 20251.0Super lento el servicio, solo pedí 10 Nuggets y unas papas fritas y fueron 20min de espera y eso que ordene por adelantado desde la app, conozco muchos Mcdonald's y este a sido de los más lentos
- DSDavid StuartNov 16, 20251.0I ordered a quarter pound meal. I paid. At the window they directed me to a parking place. In about 10 minutes they tried to give me an order of McNuggets. I said no. In about 10 minutes they tried to give me a chicken sandwich. I told them just give me a refund. They needed my credit card to give me a refund. I just left there was no way I was going to give that incompetent my credit card. I will never go to a McDonalds again.
- LRLee RNov 16, 20251.0Slow slow and slow did i say slow? No ok SLOW. Terrible service co workers look lost. Waited forever to just get a bacon egg and cheese sandwich
- MHMarkus HayesNov 6, 20251.0Horrible customer service the line was an hour long and then to get up to The front to place your order they tell you that the system is now after waiting in line for 40+ minutes I don’t not recommend going to this meeting McDonald’s. They only had two workers they shouldn’t even be open With two workers.
Frequently Asked Questions About McDonald's
What are the McDonald's restaurant hours at 5235 De Zavala Dr, San Antonio?
The McDonald's at 5235 De Zavala Dr, San Antonio, TX is open 24 hours every day of the week.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery service 24/7 at this location.
Is there a drive-thru available at the McDonald's on De Zavala Dr?
Yes, this McDonald's has a drive-thru open 24 hours daily.
What types of payment are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What online options are available for ordering from this McDonald's?
You can order online via the McDonald's App, Apple App Store, Google Play Store, or through the direct delivery URL provided.
Does this McDonald's offer curbside pickup or no-contact delivery?
Yes, services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What nearby restaurants can I visit before or after dining at McDonald's on De Zavala Dr?
Nearby restaurants include SUBWAY, Bill Miller Bar-B-Q, Papa Murphy's Take 'N' Bake Pizza, Earl of Sandwich, Keva Smoothie Co, Street Taco Company, Rocksant (Thai Restaurant), Kabayan Kusina (Filipino Restaurant), and Little Caesars Pizza.
Which emergency medical facilities are near this McDonald's location?
First Choice Emergency Room and Methodist ER De Zavala Rd. are nearby emergency medical facilities.
What shopping and service stores are close to McDonald's on De Zavala Dr?
Nearby stores include Mattress Firm, BBVA Bank, PNC, The Home Depot, T-Mobile, Chase ATM, Sally Beauty, GNC, and Experts Garage Door Repair Installation Process.