Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,655 reviews
5 stars
1,046
4 stars
523
3 stars
368
2 stars
199
1 star
519
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times in both the drive-thru and for in-store orders, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and failure to accommodate special requests.
Customer Service
Feedback indicated a lack of attentiveness and professionalism from staff, with several customers mentioning rude behavior and poor communication.
Food Quality
Numerous customers complained about cold or subpar food quality, including items being served lukewarm or incorrectly prepared.
- CCCorri2 days ago5.0Stopped in for a treat with my honey! I got a large iced vanilla coffee…YUM! She got an apple pie. Who said a date has to be expensive??!! Nice, quiet environment! Pleasant staff!!
- JCJoey CastanedaDec 29, 20251.0I’ll drive the extra 10 mins to the further McDonalds location than this one. This one is absolutely terrible every time food is cold, service is always slow and lazy, manager has an attitude. Still waiting for my refund and call from Adrian the supervisor hopefully you found my receipt your little workers deleted
- SPSevani PersaudDec 25, 20251.0Horrible. We were picking up a door dash order and the lobby was closed because of holiday. They asked us to wait in the long line at drive thru. We been to other locations where they would bring door dash orders to the door instead of having to wait in the drive thru line. Why should we go through drive thru when we don't need to make an order the order is already done. What's the point of ordering online.
- JCJJ CollierDec 23, 20251.0Ordered Curbside, waited 25 minutes to get my meal, then my meal didn’t have 2 large Fries, got those, other order of fries was cold, the Double Quarter Pounder (plain and dry) meal that I ordered and paid for turned out to be a Quarter Pounder with everything on it. I mean, who is the Manager and how do these kids that work there get away with not reading and checking the tickets before they go out. Freaking ridiculous….definitely won’t be going back to this location….EVER…..or any McDonalds for that matter……food is sub-par and most of the time, it’s wrong…..
- NKNathan KozakDec 23, 20251.0The fact that this location even has three stars is absolutely absurd. It’s an every day occurrence at this McDonald’s I work nearby so I rely on something quick and fast and I pull up to the line at 5:40 in the morning and I’m stuck until about 6:05 where I still had to leave the line because they were still taking too long!! These people do not care about your time. They’ll just send you to a parking spot or just have you sit in the line for half the morning. I recommend anywhere else but this place
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5304 Rigsby Avenue, San Antonio, TX?
McDonald's at 5304 Rigsby Avenue is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 at this location through their online ordering platform.
Can I use the drive-through service at McDonald's on Rigsby Avenue?
Yes, the drive-through is open 24 hours daily for your convenience.
What payment options does McDonald's at Rigsby Avenue accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Which mobile apps can I use to order from this McDonald's?
You can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What pickup and delivery services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Are there any nearby convenience stores close to McDonald's on Rigsby Avenue?
Yes, there are several nearby convenience stores including 7-Eleven, Speedy Stop, Circle K, and Corner Store, making it convenient for quick shopping before or after your meal.
What fast food restaurants are close to McDonald's at 5304 Rigsby Avenue?
Nearby fast food options include Jack in the Box, KFC, Taco Bell, and El Rodeo de Jalisco, offering a variety of dining choices in the area.
Are there any nearby gas stations or automotive services near McDonald's?
Yes, Exxon & Mobil Stations, Valero, Circle K, and Ramco Transmission Parts & Service are close by, which is convenient if you need to fuel up or get automotive assistance when visiting McDonald's.
Does McDonald's at 5304 Rigsby Avenue provide free WiFi and mobile offers?
Yes, this location offers WiFi access and various mobile offers to enhance your dining experience.