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McDonald's

3.5
(2536 reviews)

Business Details

5304 Rigsby Avenue, San Antonio, TX
78222, United States
(210) 333-3444
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5304 Rigsby Avenue, San Antonio, TX
78222, United States

Hours

Reviews

3.5
2,536 reviews
5 stars
989
4 stars
494
3 stars
355
2 stars
190
1 star
508

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and counter service, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Customer Service

Feedback indicated a lack of professionalism among staff, with instances of rudeness and inattentiveness noted by multiple customers.

Cleanliness

Concerns were raised about the cleanliness of the restaurant, including dirty dining areas and hygiene issues.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold items and poorly prepared meals.
  • GS
    Greg S
    3 days ago
    4.0
    It's mcdonald's what can you say about it
  • CC
    crossregent37
    Feb 24, 2026
    5.0
    I got to the McDonald’s intercom and I ordered 210 piece chicken nuggets and a large fry and I got to the window where we pay and the lady did not pay the right amount lacking service
  • GM
    Gavino Mora
    Feb 13, 2026
    1.0
    Really slow way too long for food online order is never ready even though I placed it 20 minutes ahead
  • MM
    Mac Mac
    Feb 10, 2026
    1.0
    Terrible service here if you are trying to get service at the counter. I waited and waited to pay then had to wait and wait to receive my order. It’s outrageous and then more customers enter and they have to wait just as I did and not one employee stoped to help or acknowledge
  • JJ
    James
    Feb 7, 2026
    1.0
    Service was slow despite the fact that I ordered ahead. Lots of people standing around, joking, doing nothing. I see my order sitting on the counter, getting cold. There people will actively avoid the register area so they dont have to interact with customers. They'll make all attempts to avoid eye contact. What kind of service is this? My order was wrong and the receipt was stuck INSIDE my burger. No plave to post my picture. Gross! So many times I've given this location a chance. They refuse to get it right. Always disappointed.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5304 Rigsby Avenue, San Antonio, TX?

McDonald's at 5304 Rigsby Avenue is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this location through their online ordering platform.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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