McDonald's

3.4
2047 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3701 Pleasanton Rd, San Antonio, TX
78221, United States

Hours

Reviews

3.4
2,047 reviews
5 stars
766
4 stars
355
3 stars
314
2 stars
175
1 star
437

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Several customers noted rude or unhelpful behavior from staff, particularly from management.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items.

Cleanliness

Some customers appreciated the cleanliness of the restaurant and bathrooms, while others reported issues.
  • MM
    Mac Mac
    Dec 27, 2025
    1.0
    Well McDonalds strikes again riding on the app ahead for pointless reasons if I still have to wait 20+ minute when I placed my order 15 minutes ago before I started driving. Please allow the app to rate after every meal because McDonalds never surprises me at this point
  • MJ
    Mr Salinas Jr
    Dec 26, 2025
    4.0
    Employee's were friendly and nice. Highly recommend 👍
  • SA
    Star Aguilera
    Dec 23, 2025
    1.0
    Extremely slow service.
  • NL
    Natalie lara
    Nov 22, 2025
    1.0
    Sooo Im super tired after work I decided to go to this McDonald’s so me and my bf could eat breakfast. They forgot my mc griddle and gave me a sausage McMuffin. I litteraly payed $5 for something I didn’t want. The eggs smelt like dish water & the pancakes were hard and lowk couldn’t cut thru them. This McDonald’s sucks also the orange juices were watered down smh
  • SE
    Selena Espinoza
    Oct 26, 2025
    1.0
    RUDE WORKERS FROM CASHIER TO ORDER TAKER AND MANAGER ON DUTY VERY LONG LINES AND VERY UNIRGANIZED WE WERE HERE FOR UBER HAD TO WAIT OVER 30 MINUTES HOPEFULLY NEVER HAVE TO COME BACK HERE

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3701 Pleasanton Rd, San Antonio?

McDonald's at this location operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has a drive-through service available 24/7 for customers.