McDonald's

3.4
2046 reviews
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Business Details

3701 Pleasanton Rd, San Antonio, TX
78221, United States
(210) 927-9444
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3701 Pleasanton Rd, San Antonio, TX
78221, United States

Hours

Reviews

3.4
2,046 reviews
5 stars
767
4 stars
354
3 stars
313
2 stars
175
1 star
437

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Some reviews praised the cleanliness of the restaurant and bathrooms, while others noted issues with food quality and freshness.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru and during peak hours.

Food Quality

While some customers enjoyed the food, others reported receiving cold or improperly prepared items.
  • NL
    Natalie lara
    2 days ago
    1.0
    Sooo Im super tired after work I decided to go to this McDonald’s so me and my bf could eat breakfast. They forgot my mc griddle and gave me a sausage McMuffin. I litteraly payed $5 for something I didn’t want. The eggs smelt like dish water & the pancakes were hard and lowk couldn’t cut thru them. This McDonald’s sucks also the orange juices were watered down smh
  • RO
    Reynaldo Olivares
    Oct 28, 2025
    1.0
    Customer service no service waiting for 12 minutes no one to help me with my order
  • SE
    Selena Espinoza
    Oct 26, 2025
    1.0
    RUDE WORKERS FROM CASHIER TO ORDER TAKER AND MANAGER ON DUTY VERY LONG LINES AND VERY UNIRGANIZED WE WERE HERE FOR UBER HAD TO WAIT OVER 30 MINUTES HOPEFULLY NEVER HAVE TO COME BACK HERE
  • DR
    Don R
    Oct 23, 2025
    1.0
    Very horrible service who gives food out without meat inside the big mac that's so rude
  • RR
    Rachel
    Oct 18, 2025
    1.0
    So this morning I ordered a number one with a decaf like I usually do. Then checked my order to make sure it was right and noticed my hash brown was missing, so I told the employee I’m missing the hash brown. He said let me talk to the manager I said ok? I don’t understand but ok. The manager came to the window and said can I look at your receipt so I gave it to him he then said I see you ordered the number one so you ordered only the sandwich. I said yes but the number one is the whole meal sir! He said I have to charge you for the hash brown, because when you say you want the number one you’re ordering only the sandwich. OMG! Are you serious! He said yes you have to say the number one meal not just the number one. So not only do I have to deal with the whole city being under construction! But now because I didn’t say the number ONE MEAL I get no HASHBROWN!!! So this is just a warning to my Southsiders☹️
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3701 Pleasanton Rd, San Antonio?

McDonald's at this location operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has a drive-through service available 24/7 for customers.