McDonald's

3.6
2454 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3231 SW Military, San Antonio, TX
78211, United States

Hours

Reviews

3.6
2,454 reviews
5 stars
1,058
4 stars
430
3 stars
342
2 stars
170
1 star
454

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, particularly during night shifts, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, causing frustration among customers.

Cleanliness

Several customers noted that the dining area and restrooms were not well-maintained, contributing to an overall poor impression of the location.

Wait Times

Customers consistently complained about long wait times for both drive-thru and in-store orders, with some waiting over 30 minutes.

Food Quality

Feedback indicated that food was often served cold or improperly cooked, with specific complaints about soggy fries and undercooked burgers.
  • AM
    Angel Minjares
    Nov 3, 2025
    1.0
    No sense of urgency
  • SS
    Sergio Salinas
    Oct 28, 2025
    1.0
    Horrible experience!!!
  • RJ
    roc Jennifer
    Oct 26, 2025
    1.0
    Night crew is the worst, They get my order wrong every time on everything. Don't come past 10pm.
  • RA
    Raul Avila
    Oct 21, 2025
    1.0
    The service at this location suck the employees there were very rude my wife went up to get a refill and they just ignored her manager was right next to her and did nothing about it. Ask for Dr Pepper and the employee had the nerve to smell the straw. Restroom was nasty and dinning area for the amount of employees they had the store should have been clean but instead they r in the back gossiping about stupid stuff never again will I be returning to this location again
  • MA
    Mia Alexandria
    Sep 22, 2025
    1.0
    Girl with dreads at drive thru is rude as hell did not want to take our order and was trying to hurry us , only gave me 3 nuggets for my 4 piece

Frequently Asked Questions About McDonald's

What are the 24-hour service options available at McDonald's located at 3231 SW Military, San Antonio?

This McDonald's location offers 24/7 dine-in, delivery, and drive-thru services every day of the week.

Can I place a delivery or curbside pickup order at this McDonald's?

Yes, you can order for curbside pickup, delivery, same-day delivery, and no-contact delivery.