Brand Certified
McDonald's
3.6(2359 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3231 SW Military, San Antonio, TX
78211, United States
Certified by McDonald's • Mar 01, 2026
(210) 924-1884
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
2,359 reviews
5 stars
988
4 stars
415
3 stars
335
2 stars
166
1 star
455
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some employees praised for their friendliness and professionalism, while others are reported as rude and dismissive.
Order Accuracy
Many customers reported issues with incorrect orders, especially during busy hours, leading to frustration and dissatisfaction.
Wait Times
Long wait times are a common complaint, particularly during peak hours and late-night shifts, with some customers waiting over 30 minutes for their orders.
Cleanliness
The cleanliness of the dining area and restrooms has been criticized, with reports of dirty tables and unsanitary conditions.
Food Quality
While some customers enjoyed the food, others reported cold or poorly prepared items, indicating inconsistency in food quality.
- DEderrick edwards6 days ago4.0the food is great I haven’t had a bad experience here but that’s not what I’m here to talk about. There is a worker here that deserves employee of the century, this poor kid has worked gone to school and then immediately went to work right after if you ever see him please give him a nice hello. Other than that the food is great I won’t lie it’s not perfect but nothing is so it’s pretty good!
- LLLetiiFeb 5, 20265.0ate her with gf, fantastic experience. Manager took my order, very professional guy with amazing customer service. Food was 10/10 if you come make sure the manager fufills your order. Will for sure be coming back.
- MMM “GodsChild777” MFeb 2, 20261.0This Mc Donalds is extremely the worse I had ever been to I got stuck between cars couldn’t leave . Drive through took 43 minutes!!! Like who the hell is the manager!!! They were not even ordering according to how lines came in! This is horrible HORRIBLE SERVICE!!!
- AMAva MendezJan 30, 20261.0. Marc that was there was doing literally all the jobs cashier, curbside. 6 people working and only one person knew how to make the coffee. Took 30 mins for a 3 item order. And my iced mocha is wrong. Marc said “it’s js overwhelming so sorry for any attitude”.. We get where they are coming from but dang man. And js so upset since I was looking forward to having a good mocha. This is js ridiculous. I’m hoping that this changes.
- DDdragthis2006Jan 21, 20265.0My experience was great ! I order my mcdouble a certain way no ketchup no mustard add mayo but this time they must have not heard me because it came with k and mu it's ok I ate it and it was ok fries were hot and salty and fresh but I rarely have any problems ordering with this particular McDonald's the staff is always super friendly and out of all the times i order a ice cream cone it only wasn't working 1 time so overall I rate this McDonald's higher than average or at least higher than any San Antonio McDonald's.. I would order from this restaurant rather than a San Antonio location any day just based on trust and friendliness... Can I have a complimentary meal for this review lol jk it's not needed but willing to accept 😜😊
Frequently Asked Questions About McDonald's
What are the 24-hour service options available at McDonald's located at 3231 SW Military, San Antonio?
This McDonald's location offers 24/7 dine-in, delivery, and drive-thru services every day of the week.
Can I place a delivery or curbside pickup order at this McDonald's?
Yes, you can order for curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from this McDonald's using my smartphone?
You can use the McDonald's app available on the Apple App Store and Google Play Store, or order online via their delivery website.
What payment methods does the McDonald's at 3231 SW Military accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers drive-thru service that is open 24/7.
What dining options and amenities does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any car dealerships near this McDonald's where I can shop after eating?
Yes, nearby car dealerships include Centerpoint Motor Cars, GroundZero, J.D. Byrider, Southwest pre-owned vehicles, Daniel Gets Auto Deals Done Cars Suvs and Trucks, Buy Here - DRIVE TODAY - Pay Here, SOUTH TX BUY Here Pay Here, Byrider San Antonio South, and Champion Motor Co.
What other fast food or restaurant options are located near the McDonald's at 3231 SW Military?
Nearby dining options include Bush's Chicken, Subway, Tink A Tako, Hacienda Vallarta, Orange Julius, and Dairy Queen.
If I'm visiting McDonald's, are there local services such as spas or salons nearby?
Yes, nearby services include Pamper Nails Spa and Utopia Nails for nail care and skin treatments.
Where can I find financial services or public offices around McDonald's at 3231 SW Military?
Nearby financial and public service locations include Regional Finance, Office Of The Attorney General, State of Texas Child Support Units, and Bank of America ATM.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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