McDonald's

3.6
2465 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3231 SW Military, San Antonio, TX
78211, United States

Hours

Reviews

3.6
2,465 reviews
5 stars
1,064
4 stars
430
3 stars
343
2 stars
170
1 star
458

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Cleanliness

Multiple reviews indicate that the dining area and restrooms are often unclean, detracting from the overall experience.

Order Accuracy

Many customers express frustration with incorrect orders and long wait times, particularly during late-night shifts.

Management Issues

There are complaints about management's treatment of staff and overall store organization, contributing to poor service.

Food Quality

Feedback on food quality is mixed, with some enjoying the offerings while others report cold or poorly prepared items.
  • LM
    Lisa Mendoza
    Dec 21, 2025
    5.0
    Very friendly worker. Helpful and courteous
  • CL
    Chris Lancaster
    Dec 19, 2025
    1.0
    Gross...looked like no one cleaned up in quite a while and food was cold.
  • JR
    joe roque
    Dec 13, 2025
    1.0
    Closer at 10 pm on a Saturday ? No sign or reason or anyone coming to door to let you know ?
  • MA
    Mike Ayala
    Dec 11, 2025
    5.0
    Curbside delivery was quick and efficient. Very happy with the outcome
  • CG
    Claudia Gonzalez
    Nov 25, 2025
    5.0
    🌟 5-Star Review 🌟 I honestly never leave reviews for fast-food places, but today I had to make an exception. From the moment this young lady named Jaiden R at McDonald’s took my order to the moment she handed me my food, she was absolutely outstanding. Her attitude was so pleasant, her personality so warm, and her customer service so genuine that it truly stood out. In a world where good service is hard to come by, she made my visit feel refreshing and appreciated. She deserves recognition for representing McDonald’s with such positivity and professionalism. Employees like her make all the difference! Highly impressed — thank you for making my day! 💛🍟 This young lady really deserves recognition , for her dedication in strivingv to accomodate the customers.

Frequently Asked Questions About McDonald's

What are the 24-hour service options available at McDonald's located at 3231 SW Military, San Antonio?

This McDonald's location offers 24/7 dine-in, delivery, and drive-thru services every day of the week.

Can I place a delivery or curbside pickup order at this McDonald's?

Yes, you can order for curbside pickup, delivery, same-day delivery, and no-contact delivery.