Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
Food Quality
Customers frequently mentioned cold, poorly prepared, or incorrect food orders, leading to dissatisfaction.
Management Issues
Several reviews pointed out unprofessional behavior from management and a lack of effective oversight.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous complaints.
HC
Heather Crute
3 days ago
1.0
The establishment was dirty. There was a Tea carafe leaking on the counter and onto the floor in plain view of the customer and no staff to clean it up. The Syrup for the Sprite and Dr. Pepper ran out and the carbonation/syrup mix for the coca cola tasted flat even after 3 attempts of filling my cup. When I informed the staff of the soda machine issue one female employee asked me if I ran the machine then proceeded to explain the cocoa cola machine worked fine and they were aware that the Dr. Pepper machine was out of syrup although it did not have an out of order sign on it. When I went to the counter to order an Orange Juice as a replacement drink for my meal, they same employee told me they ran out of orange juice. I reminded the employee that my meal came with a drink and she said, "well, I don't know what to do."
SP
Sherry Perales
Feb 24, 2026
1.0
The app says this mcdonalds is permanently closed then you go inside and its open. Mcdonalds continues to slide downhill
LL
Love
Feb 16, 2026
3.0
It’s good for the most part but it’s been two times now I came here and i see a group of five siblings here. The two older siblings would go and leave the three younger ones literally playing around loudly and bumping into other customers. Employees not doing anything.