McDonald's

3.8
1742 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
330 Valley HI Dr, San Antonio, TX
78227, United States

Hours

Reviews

3.8
1,742 reviews
5 stars
810
4 stars
350
3 stars
231
2 stars
116
1 star
235

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold items and poor preparation.

Cleanliness

There were complaints about cleanliness, particularly in restrooms and dining areas, affecting overall customer experience.

Speed of Service

While some customers praised fast service, many noted long wait times, especially during busy hours.
  • JR
    Jose' Rodriquez
    Nov 16, 2025
    5.0
    I placed an order for a quarter pounder with cheese plain and got one that was regular minus onion
  • DS
    De Sne
    Nov 15, 2025
    5.0
    Not too busy the employees were professional dinning area was well kept
  • NV
    Natalie Vargas
    Nov 14, 2025
    5.0
    Came to eat inside today with my kids. Let me tell you the service was great! Our cashier Amber was very kind to me and the kids, helpful with my order. Made sure we had fresh drinks to leave with! Very happy experience here thanks to Amber
  • KF
    Kris Forrester
    Nov 10, 2025
    5.0
    Everyone here is so so nice! Gabriella, Johnny all the managers this is the best McDonald's I've been to by far! Very family oriented. Love u guys!! 🤟
  • ED
    Earnest Davenport
    Nov 4, 2025
    4.0
    I only ordered french fries because I like my fries with no salt they made them fresh no salt they were awesome

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 330 Valley HI Dr, San Antonio?

McDonald's at 330 Valley HI Dr, San Antonio is open 24 hours every day of the week.

Is the McDonald's drive-thru at this location open 24/7?

Yes, the drive-thru is open 24 hours a day, seven days a week.