McDonald's

3.5
2243 reviews
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Business Details

3515 Culebra Road, San Antonio, TX
78228, United States
(210) 435-5497
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3515 Culebra Road, San Antonio, TX
78228, United States

Hours

Reviews

3.5
2,243 reviews
5 stars
881
4 stars
425
3 stars
316
2 stars
161
1 star
460

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff and management, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to an overall poor impression of the location.

Management Issues

Feedback indicated a lack of competent management, with several customers noting disrespectful interactions and inadequate handling of complaints.

Food Quality

While some customers praised the freshness of the food, many others reported receiving cold or poorly prepared items.
  • AM
    A. Maree
    Jan 1, 2026
    1.0
    Service sucks waited 30 min for them.to say they can only do breakfast and they dont know how long the wait will be
  • RD
    Rani Davis
    Dec 31, 2025
    5.0
    I dont care what anyone says if it is late at night and im hungry McDonald's will always be an option for me
  • KK
    KIKA
    Dec 19, 2025
    1.0
    RIDICULOUS LOCATION!! They don’t accept the Halloween coupons THAT ARE VALID TIL 12/31/2025!! So whatever. I go to the Kiosk try to add my code and it’s not working I all for help once again and I get “I CANT HELP YOU” OMG worse location I’ve been to!!
  • LS
    Lorena Salas
    Dec 16, 2025
    2.0
    Honestly, I don’t understand the decision to appoint him as the evening manager. He is consistently disrespectful and lacks basic manners, which only makes the situation worse. The role requires someone who can understand clients, communicate effectively, and think quickly under pressure. Overall, the establishment would greatly benefit from stronger and more competent management.
  • KC
    Keara Centeno
    Dec 13, 2025
    1.0
    When my DoorDasher went to the window they told him. They gave my door dash order to someone else and to pull to the 2nd window and the never got to him so my DoorDash went in and asked if they can remake it and they said no and said they didn’t mess up the order and closed the door on his face. Mind you he’s been waiting a hour. I called and was trying to be nice to the manager but she was very rude and had attitude the whole time and didn’t let me talk and talked over me when l was trying to tell her what happened. She was mad the whole Time if you simply don’t like your job then leave .
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3515 Culebra Road, San Antonio?

This McDonald's location is open 24/7, every day of the week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same day and no contact delivery.