McDonald's

3.9
2797 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3502 Roosevelt Avenue, San Antonio, TX
78214, United States

Hours

Reviews

3.9
2,797 reviews
5 stars
1,321
4 stars
588
3 stars
428
2 stars
153
1 star
307

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor attention to detail.

Customer Service

Feedback highlighted a mix of experiences, with some staff being friendly and helpful, while others were described as rude or dismissive.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and playground, with some customers noting dirty tables and unkempt facilities.

Speed of Service

Customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant, indicating a need for improved efficiency.

Food Quality

While some customers praised the freshness and taste of the food, others reported receiving cold or poorly prepared items.
  • CH
    Cassandra Howard
    Jan 5, 2026
    2.0
    Fries weren't full and didn't get requested sauces.
  • TG
    Tammy Gardner
    Jan 4, 2026
    4.0
    Semi good food today as per usual this year and I just kinda sit the the 30 minutes drinking my diet soda and a few medium fries however I'm always shorted on fries by like 5-6 if I get a small but other times it's overfilled or exact which means good quality and quantity but they have medium fries and large for good value
  • AF
    Alberto Fuentes
    Dec 25, 2025
    3.0
    Carecen de atención al cliente bilingüe
  • JM
    Jewel Mari
    Dec 23, 2025
    1.0
    Just ordered a doordash order and this is the second time they forget my drinks! Called the store to speak to the manager and she did not even apologize she said they were in the bag when they were not for a fact she can run the cameras.. her employees are not doing their job here I just gave birth and pay extra to get it delivered the least they can do is get the order right what we payed for this is unacceptable it's always an issue at this Roosevelt location ugly attitude
  • MJ
    Micah James
    Dec 8, 2025
    5.0
    At every visit, my dishes are constantly prepared fresh. They always take me to the side, the personnel are always polite, and my order is always precise. I have not experienced any issues at all here—especially with iced coffee, which they make flawlessly every time. The place nearby does not match at all.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 3502 Roosevelt Avenue, San Antonio?

McDonald's at 3502 Roosevelt Avenue is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.