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McDonald's

3.9
(2811 reviews)

Business Details

3502 Roosevelt Avenue, San Antonio, TX
78214, United States
(210) 927-5273
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3502 Roosevelt Avenue, San Antonio, TX
78214, United States

Hours

Reviews

3.9
2,811 reviews
5 stars
1,330
4 stars
589
3 stars
429
2 stars
153
1 star
310

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly during late-night hours.

Food Quality

Several reviews mentioned receiving cold or stale food, with complaints about incorrect items and missing components in orders.

Staff Attitude

Feedback highlighted inconsistent staff attitudes, with some employees being friendly and helpful, while others displayed rudeness or dismissiveness.

Cleanliness

Concerns were raised about the cleanliness of the dining area and playground, with reports of dirty tables and unkempt facilities.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted that food quality was good during certain visits.
  • BT
    Bianca Tello
    Feb 24, 2026
    1.0
    We came to grab our mobile order at 3am, we waited outside the speakers for about 2 mins, honked and nothing went around the building trying to find someone at the window no one was to be found, we literally had to call them to let them know we were at the window waiting, they gave me old nuggets that were just reheated and tasted like old oil, I only ate one mind you I had a ten piece , they tasted stale and hard. The fries weren’t even salted, we waited over 15 mins, probably a good 8 minutes trying to get acknowledgement from the employees who are supposed to be monitoring orders and drive thru, this was the worst service and food I’ve ever received.
  • AA
    Ashley
    Feb 17, 2026
    5.0
    The BEST McDonald's. The food is always perfect and it doesn't take long and the employees are so nice
  • JT
    Jeremy Truckenmiller
    Feb 12, 2026
    3.0
    I stopped in for breakfast and ordered a number 6 (the Sausage, egg, and cheese McGriddle Value Meal) with a round egg instead of folded egg with the normal coffee. Cashier asked if I wanted cream and sugar. My reply was the normal size with 2 creams and sugar. Paid $8.28 for it. Food came to me and it was only the sandwich and coffee....I asked the person where is the hash brown...he looked at me and asked is that what you wanted...I said yes because I ordered it by number not my the sandwich and drink only....he stated that he asked if I wanted the meal....he asked me when I ordered it...if he asked it, I didnt hear it because he asked it quietly....and I am old school that if I wanted the sandwich and drink, I would have stated the sandwich only and drink only.
  • MA
    Mona Arguijo
    Feb 5, 2026
    2.0
    This was last night around 1015 pm went through drive through order spicy chicken 4 sandwiches pack with 20 pc nuggets and basket fries . It took a long time about twenty minutes to get our food . When got our food was worst food ever . Old nuggets everything was cold . Don’t even go there .
  • MV
    Maricela Vara
    Feb 3, 2026
    5.0
    Good food

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 3502 Roosevelt Avenue, San Antonio?

McDonald's at 3502 Roosevelt Avenue is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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